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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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C
4:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish wish online orders

I enjoy order from wish but the service is no good. I receive a package today it supposed to had fans in it at less that is what the paper said. I open it up and there was paper stuff in the package, and nothing less in the package. The Package came from hou junfeng no.1208 baise road, wish store ehouse xuhui district shanghal china hand fanzt5117 beige (15) zt5117 black (15) zt5117 pjnk (15) zt5117pink (15) zt5117 pink (15) zt5117pink(15) zt5117 pink(15) zt5117(1) it was fans I order for mothers on mother's Day Today's date is April, 14, 2017

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F
10:31 am EDT

Wish I'm connected thru facebook with your company

I am a client with wish.
I ordered 3 items from wish this week
4-12 and item for 5.00 plus shipping
4-10 and item for 6.00 plus shipping
4-6 and item for 4.00 plus shipping
I checked my account and your company charged me $17.10 on another date that i did not order anything. I need money refunded to my account you have my account on file.
Please refund money to my account or my bank will reverse charge and i will be issued a new card and never order from your company again.L
Thank you
Mrs florence lloyd

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M
12:46 am EDT

Wish 8 phone covers none of which fit my one phone

1.I ordered nothing
2 you sent me 9 phone covers for I phones. I have an android
3 not one of them fit i have one phone who the hell orders 9 phone covers for an i phone when you have no i phone and a super cheap charger that doesn't work i am taking all this totally stupid crap to my bank manager so he can see how stupid this is money will be returned

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R
5:27 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I've ordered a pair of jeans boots from wish however yodel delivered them and left them outside my property and didn't even have the decency to knock my neighbors and leave my parcel there he left it in front of a car when returning home in the evening I seen the card in my letter box went to look outside no parcel so I phoned yodel and explained to them...

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L
8:31 pm EDT

Wish scope

I ordered a scope for a gun on 3/30/17 for 11.00 and it should that it went through and gave me an updated delivery date but when I checked my order history and all my orders that I have placed are cleared out. Need to know what happened. Please let me know what can be done. I really don't want a refund I want my scope. You can email me at [protected]@gmail.Com Lawrence smith

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A
3:41 pm EDT

Wish hair extensions

Hi I have ordered a hair extensions since march 2017.. I was told I will receive it march 24th 2017 but I still harvent received it.. I paid £190. I have not received any confirmation for me to be.. I have been waiting for the parcel for the past weeks.. And £190 was taken from my account. My email address is.. [protected]@hotmail.co. Uk.. Is 3 packs of hair, one in 30" one is curly or waving.. My order number is 58aaeea589dd88ee5067f607.. Women brazilian virgin 35-70cm... Human hair weaves malaysian virgin.. 168 fashion beautiful malaysia..

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Update by Amy bah
Apr 12, 2017 3:43 pm EDT

Hi I have ordered a hair extensions since march 2017 .. I was told I will receive it March 24th 2017 but I still harvent received it.. I paid £190 . I have not received any confirmation for me to be .. I have been waiting for the parcel for the past weeks..and £190 was taken from my account. My email address is.. Amybah76@hotmail.co.uk.. is 3 packs of hair, one in 30" one is curly or waving.. my order number is 58aaeea589dd88ee5067f607.. women Brazilian virgin 35-70cm... human hair weaves Malaysian virgin.. 168 fashion beautiful Malaysia..

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K
1:50 pm EDT

Wish theft of my money

Paid with
Tsb bank plc x-3268
Your backup is visa x-8911
Send to
Michelle munro
33 inshes crescent
Inverness
Iv23sp
Transaction id
8y939135fu2131747
Seller information
Wish (contextlogic inc.)
Http://www.wish.com
Invoice id
58e293c936a55e63711a0c48
Purchase details
Purchase on wish£40.00
Total£40.00
Ordered products in good faith and have not received any correspondence
From this company and they have taken my money.please investigate

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L
12:54 pm EDT

Wish promotion code

I am really disgusted my mom send me a code for promotion on wish for a 50% in my first order, I download the app, i created an account, and I started choosing the products I loved and then when I was about to pay I add the code and it doesn't work, I think is not a good idea to make people happy because you are offering a discount and then the discount doesn't work like it suppose to

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K
6:47 pm EDT

Wish my account is restricted and I want my money back

This is my 100th problem with wish and I'm ready issue out a lawsuit against this company I have order several items and not received them or my money back and I have recently purchased item and the still say processing and not only that my account is restricted what in the world is going on this app was my favorite online shopping app now it's just pissing me off I not only have a restricted account so does my husband what going on I need answers, my product or my money back

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W
3:34 pm EDT

Wish an item that was never received

I am trying to get a hold of you for my sister. She asked me if you can give me any whereabouts as to where her items are at. I have had this same problem with your website where I ordered something and never received it. I would like to talk to an actual person but I see thats impossible. But if some actual real person can get back with me Iwould greatly appreciate it. Thank you

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L
3:21 pm EDT

Wish grace karin elegant a line short satin + lace evening dress plus size wedding party dress purple, green mother of the bride dresses

Begin chatgesprek

4 mln. personen vinden dit leuk, waaronder Bianca Reuvers en 7 vrienden
App-pagina
22:15
Hallo,

Ik wil een product bestellen van de Yafex electronics, Het gaat om de volgende jurk:

Grace Karin Elegant A line Short Satin + Lace Evening Dress Plus Size Wedding Party Dress Purple, Green Mother of the Bride Dresses

Ik heb alleen maten die bij hun heel anders zijn, zo heb ik:
Bust 87/88 cm
Waist 77 cm
Hips 99 cm

Als ik deze bestel en dan contact met jullie opneem om de informatie naar die winkel te sturen kunnen ze deze dan op maat maken?

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C
2:46 pm EDT

Wish unauthorized order

I reported you here https://www.ic3.gov/complaint/default.aspx
If enough people report their horror story to the FBI internet crime unit, something can be done. I had items falsely order from my account and then said delivered items were sent to heaven knows where. They cannot even track them. No one wanted to refund my stolen monies and I was tired of the back and forth from your lame customer service dept calling me a liar, thus the next step, contacted my bank and the Feds.

I will continue to spread the word of your fraud and continue to help others involve the FBI for your crimes. Stealing is a felony and I am certain there's enough stolen funds and items to draw an investigation.

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M
11:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish stilinski hoodie red color

I ordered the maroon red stilinski hoodie and when I went to check out payment price was 10. Once I clicked order you had the same hoodie available for $5. I have a screen shot of this included as well. I talked with a friend and she said you honor pricing. Please let me know if you will honor this transaction please. Sincere appreciation. I'm ok with a credit to my account if needed also.

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K
5:40 am EDT

Wish I was scammed by wish!

I was scammed by Wish! They took my money very fast and never delivered my item. The worst part was that when I contacted Wish hoping they'll help me, but instead of that they called me a liar. They said that my order was delivered and that I received it but that was not true!
I explained them many times, spoke with different reps, but they simply did not want to listen.
I was telling the truth, my item never showed up! Maybe it was delivered to the wrong address, or maybe it was lost, or maybe they never even shipped it. To be honest I don't even know was my order shipped or not, because they never gave me a tracking number. Don't buy from Wish, this site is a scam!

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C
C
CnMiller
US
Apr 11, 2017 2:39 pm EDT

Report them here https://www.ic3.gov/complaint/default.aspx
If enough people report their horror story to the FBI internet crime unit, something can be done. I had them order items from my account and then deliver items to heaven knows where. They cannot even track them.

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H
10:44 pm EDT

Wish dial vision

I purchased the Dial Vision glasses which is an adjustable lens eyeglasses and it looked very intriguing on the image shown on the site but when I received the product I was very, very disappointed because it literally felt like a kids toy product, the lenses were pure plastic, as well as the frame around the lenses supporting it, it was also plastic and it was a bendable, cheap plastic. It was fragile and could easily snap and overall it really affected my vision despite the fact that I had really high hopes for this product. I spent $20 for a crappy product and I would like a refund as soon as possible.

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M
12:50 pm EDT

Wish items still missing

My fiancé and I have ordered several items over 3 months ago and though we have contacted them several times our items are still missing! Horrible customer service. I am going to report them to the BBB and tell everyone I know not to order from them. We have yet to hear anything from customer non support after contacting them a dozen times or more!

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W
8:43 am EDT

Wish fidget spinners

I'm running a business with friends in which I sell fidget spinners to people for $6.50 each, I received 24 orders lately totalling $150 in profits made.

The company that I'm getting the fidget spinners from, known at least to wish.com as 'GOOD MARK INC', was known as a reliable seller, average rating 4.8. Their prices were cheap as well.

So I decide to order from them around 25-30 units, over 2 orders. The second order hasn't arrived yet, but the first order was VERY shady.

First off, I ordered 12 spinners: 3 - white, 3 - black, 3 - blue, 3 - red
And wish.com changes the order for no reason at all: 3 - purple, 3 - black, 3 - blue, 3 - red
The box arrives, saying there are 13 inside, with the colors purple, blue, and Chinese.
Inside the package are 10 spinners: 4 - purple, 3 - black, 3 - red.

I tried contacting customer service and they were trying to drag me on. They ask me to provide photos of the order. I take pictures of the 10 received and the mislabeled package.

They respond by telling me to provide the "ACTUAL" photo of the "entire order". I left them a nasty note telling them that's exactly what I did, and they haven't responded yet.

Those two orders will be the final two orders I made.

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Update by William Hallman
Apr 10, 2017 8:46 am EDT

Correction 2: Average rating was 4 1/2, not 4.8

Update by William Hallman
Apr 10, 2017 8:45 am EDT

Correction: I made $150 in orders, $30 in successful transactions

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H
6:09 pm EDT

Wish the add on pandora

The awful, Satan inspired hellscape that is that add on Pandora that starts off with "here's a haikyuu, from me, mike" makes me so uncomfortable I could cry. Could y'all not find a better person for the job. I'm a relatively peaceful person but Mike's voice makes me want to castrate someone. It's so awful and it makes me was to never use the wish app. I wouldn't use this app if a gun was held up to my head. What are y'all doing? That add is so bad I want to tear up just thinking about it. Please stop advertising that way or change something, God, anything. If I have to hear "adrenaline rush, cool kicks" one more time I will literally stick both of my hands into a blender.

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T
6:49 pm EDT

Wish I got charged but haven't bought anything

I got charged when i haven't even bought anything at all due to the fact that my card doesn't have my name on it & when i tried to check out it kept telling me to go check my billing address. I want my money back if I'm not getting what i was gonna pay for. & just now i got charged for i don't know what reason. I need this money i didn't spend & there isnt anything in my order history or email or anything about my checkout being complete please give me my items or money

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C
1:27 pm EDT

Wish everything disappeared.

I've ordered a few items about 3 weeks ago. I regularly check the app to view the tracker so I can stay up to date on where my items are. Today when I wanted to check my app, it logged me out, so when I logged back in, all of my orders are completely gone. The app says that I have not made any orders? My level is level 1 again. I did not receive any refunds. Where is my stuff.? Where is my order history.? Why is NOTHING showing.? No wishlists, NOTHING.?

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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