Wish
Reviews and Complaints

I've have used the same 3 cards several times and got wonderful stuff from u but when I go to use my card it says that there is something wrong with my account? I would love to continue shopping with u guys. So hope we can fix this matter ty.. I no there's money on them cards cause it's Christmas money. I would love to continue shopping if we can solve this matter. Any questions please respond back that will be great

Dear God In Heaven I'm shocked at how UNPROFESSIONAL wish.com is! All they want is your money and if you got a problem your screwed! They took my money and I have NO PRODUCTS! Waiting a month now... they won't respond-- simply won't!

I asked a simple question, and 36 hours later I had about a million ROBO REPLYS...
I BEGGED THEM TO CALL... ya right?

Sick, sad, conned, and without answers!

DON'T BOTHER! IT'S BS straight from HELL!
I warned you...

have been shopping with you for a month, I dont have bank statement yet to send you. From the comment ive read, I dont feel at all comfortable with your customer service. Im hoping Im wrong! No other website asks for such information and I would like to understand why? I would like to continue to use Wish as I have recomended you to my friends and family. I would like you to reassure me that I can use my account and that my friends and family will not be as dissapointed as I am. I have physical and mental disabilities and the worry of fraud etc is very damaging. I have a low income and cannot afford any financial discrepencies. Please help if you can or at the least reassure me that shopping with you is not only possible but safe! Thank you

My Wish app no longer has the daily giveaway it always has before. My friends also always use wish to buy their stuff for cheap great deals. If anybody knows the way of fixing the problem so we have our daily giveaway back on Wish app. We would all greatly appreciate it. I don't know if it's just the Grinch they will fix itself or if someone actually turn that part off for whatever reason so can anyone fix it for us so we can have the daily giveaway back on her app. I've also bought lots of different items like drones play money I can go on and on if anybody knows any way to fix the Wish app we would certainly appreciate it to get our daily giveaway back on there once again and life can be happy and go on have a good day your friend Ralph price.

I ordered $140 on Wish and had no problem with my payment info. I went back on later to order two more Tees and it would not let me. Said there was a payment issue and to go to www.wish.com/payment issue
When I got to the site, it said there was no information on this site. So I scrolled down and saw another site for payment issues and that one said to go to www.wish.com/payment issues! As a customer, if I continue to have problems I won't be ordering on Wish any longer! Don't want the hassel!

Diane Kuykendall
[protected]@icloud.com

Order #: 5da67e6814fdb41aa248e81c
Order on Oct 16, 2019

I purchased 5 items. I was charged 5 separate postage charges totalling AUD$22.00. All 5 items were delivered in 1 bag. Please refund the excess Postage that was charged.
Charged
Item Postage

Hook 4.00
sucker straws 3.00
paperclip x 2 8.00 (2 x $4.00)
Silicon Lids 3.00
Paper Towel Holder 4.00
22.00 total

Marilyn Graham
31 Kummara Rd
Edens Landing Qld 4207
Australia

I am writing this email in order to complain about your services and treatment I receive from the time I order from you.
My order number is 5d6d8347d0aebeb025710840. I ordered that objects since 3 of September, 2019. All objects have been delated (makeup brushes and rings), especially the make up brushes set! I use your support in order to check where my things are but that do not help me. I do not want to cancel my order, because I am really in need of those things.

November 11, 2019

(to: wish.com)

We have no idea why & for what we were billed 5 different
Times for!?! please contact us asap, & let us know. the
Amounts & dates of the charges we have been billed for on our
Charge card are as follows:

debits:
September 12 > $ 39.20
September 13 > 117.00
September 13 > 35.90
September 13 > 196.00
September 16 > 123.00

credits:
September 15 > $117.00
September 17 > 35.90
September 18 > 123.00ao

Sincerely,

Doug brasdovich
[protected]@netscape.net

I did NOT want to order I was scrolling up and my order got placed I dont I know how it did that but it did I did NOT give you my permoission to use my credit card information nor did I give you my pwrmission to keep my credit card information on file! I cancelled the order right away ... I was sent an email stateing that I could not canecelled that it was over 8 hours... and it was NOT over 8 hours from the time I cancelled ... I emailed you stating I do NPOT want it ... I never got a responce back from you ... I called my credit card company to stop payment ... I still hve not heard from you ... Please send me postage and information so that I can return the items that I did get !
# [protected]

I ordered 2 separate items in the middle of October, both had delivery dates for the beginning of November. Have received emails saying they won't be here until the 18th, which is too late for when I needed them, I would like to cancel the orders, but am unable to. They were for a special occasion and won't be needed now. I am so disappointed not to have them.

Recently I purchased few products from Wish.com only to be told that it was a one only deal per day, meaning that I could buy it for the asking price and fully pay for the item and the amount stated for shipping and the money get charged in full to my credit card, then few days later, I get to be told that I was not successful in purchasing that item...apparently the deal is such items gets advertised really cheap, so many people can buy and fully pay for it and the payment fully process and the money goes to Wish, then they select one person only out of all those people who paid for the same product, that person (if really exists) gets the product for the advertised price and everyone else miss out, in that case, you gave to go online and process how you want your refund paid, either original payment method and in that case you need to wait around 14 days to get your own money back, or you could choose to have your credit as Wish Cash, if you choose Wish Cash as your refund, you're meant to get the credit on your Wish account to use for other purchases, however, any Wish Cash is not refundable in future.
I find this to be nothing more than a new inventive way to steal your money, hold on to it for at least 2 weeks before refunding (if it's refunded at all) or being forced into having to spend that money on other products...that is fraud.

It took me 2 minutes to process one refund via the only method available for me which is online customer service chat system, I have more than 200 transaction that I would need to refund in the same manner, that is more than 400 minutes from my time wasted to only get my own money back... I am demanding my full refund being processed immediately and being compensated for the time I wasted so far to process more than 60 transactions to date.

I don't why that price was changed to 7.00 These charges were November 3th. When I saw these charges on my account I was shocked. I want these theres charges of ($21.00) taken off my credit my account and wiil glady return the items. I was charged an amount that I did not gree to.
I want a return label to sent these back and I will them in amount of $21.00. If I do not get the done I will take further action.

c

I have had an email from Wish today thanking me for changing my email address and password. I can't access the account now and have cancelled my debit card that was linked to my PayPal account. I still have my bank account details on my PayPal account as I'm an eBay seller and am waiting for payment for items. The Wish support are useless. After me emailing them they replied that I need to log in to my Wish account to view the answer! How can I if the email and password has been changed. Will my bank account be safe?

I received the refund of $.75 on an item I ordered that was no longer available. But the shipping cost was not refunded. It was charged to me but not refunded with the refund of the item. The texting method on the app does not allow your to expound on your issue and only focused on the refund. I thought that was the case a while back but did not get any results. But today I'm taking it further...it's unfair to treat a customer or anyone for that matter like that. I expect to see my shipping cost portion refund as soon as possible.

Having issues returning items purchased. Their customer service is useless. For one on their website I'm trying to login and each time it tells me my password is wrong so I go and do the forgot password thing and every single time I go back it says link has expired. I have emailed them approximately three weeks ago to try to get my items returned To no avail. They want me to take pictures and they only allowed one picture at a time and that is also a dead end. The site takes you around and around and around to a dead end. I have emailed them today requesting this be resolved. I ordered four or five items and they mailed them each separately therefore I have to put in a claim for each item separately and they only allow for one. I am nowWaiting for a response from them as my 30 days is up Or near the deadline to return items. Not from my lack of responsibility because I tried the day I received the items to get them returned. I am waiting for an email back. I will never shop at the site again.

I ordered 4 items from your company, I received item number 1 which was a european style jumpsuit suit store damaichang1001, blue, I could not fit in it, I wear a meduim, I ordered a large and it still did not fit, item number 2 off the shoulder ruffles wide leg romper, blue store wfashion2016, it did not fit couldn't get my legs in it, again I wear a medium, ordered a large.Item number three women fashion casual jump suit jean texture, light blue, Petha's boutique, xl it indicates I which I never got the item, tracking number LN120983062CN, Item number 4 women loose chiffon floral printed off shoulder black xl store zhongyanxia, tracking UD701062442CN, I never received.
I have sent so many e-mails, waiting on responses which lack all information, and the time frame keeps creeping up to my 30 days to get refund back, I'm not sure if this is on purpose to not have to refund customers back there money. I feel like this is a scam to get orders make money and leave the customer hanging with them getting there money back, and its so sad, because I was very excited about your products, which is why I started with 4 items to begin with. All I want now is to return items for a full refund, you can't speak to anyone, they don't tell you how to get information on address to return, no labels, the prompts tell you how to start, when you follow the instructions the remaining information is not there. This is absolutely ridiculous, I have ordered may things on line never I encountered the lack of professional communication as I have encountered with wish. Right now I have items I can't wear, you have my money, and I don't know what to do, except I'm at the mercy of your company, all that i am asking to help me PLEASE!. my phone number is [protected]

I ordered a autumn and winter long sleeved knitted dress over a month ago my original delivery date was October 27th it came to that date and the date was then changed to the 3rd of November i am still waiting for my dress it was a birthday present and my birthday is just over a week away the last tracking information was on the 15th of October saying it's reaching destination country and every time I contact support I am getting the same message saying "that's unusual" or "it could arrive 1-2 weeks after delivery date and I'm still waiting and would like to know where it is

Hello I am a Customer that spend. A lot of money on wish site. And I'm very disappointed. That I can buy some items. But able to purchase. The 50 cent limited sales. Without being denied. But they take my money. For thee. Other orders. But never allowed my limited purchases . go throw. I will from this point on refuse to buy anything else. On Wish . as a Customer: im very unsatisfied.

I can no longer log into my account. I found an email saying I asked to change my email address on my account from [protected]@gmail.com to [protected]@zeroe.ml

I need this fixed asap please. can some please help me asap.

Wish website will not let me submit a support ticket is pops up a msg. in russian saying please try again later.

При отправке сообщения произошла ошибка. Пожалуйста, попробуйте ещё раз позже.

Ryan Grundy

I have emailed Wish 6 times about not receiving my shoe order and about returning a dress that does not fit. I am tired of getting the run around and I want to cancel my shoe order and want an address to return the dress I ordered for a refund and all I get is "Wish will contact you in 3 business days". I have gotten that EVERY TIME I have contacted Support. Get this resolved!

Dress order below that I want to send back:

Hi Lisa
Great news!
An item from your order has shipped!
If you purchased several items, you will be notified separately when those items have shipped.
Order ID: 5d915746ca8e9d256d09f13d
Shipping Address:
Lisa Nguyen
109 Springwood Circle
Crestview, Florida 32536
United States

Women's Fashion Bohemian Short...
Store: wenewlift
Quantity: 1
Color: White
Size: 2XL
Status: Shipped
Tracking #: LN105925544CN
Delivery Estimate:
Oct 11, 2019 - Oct 21, 2019
Track Package
Contact Support

Shoe Order to CANCEL and refund my money beow:

New Fashion Sexy Women Silver ...
Store: BT Fashion International
Quantity: 1
Color: Silver
Size: 8.5
Cost: $16.00
Status: Processing Order
Your order should be processed between:
Oct 5, 2019 - Oct 11, 2019

If this is not resolved in the next few days, I will contact the BBB and an attorney and tell everyone how bad the customer support is at Wish.

Lisa Nguyen