Wish
Reviews and Complaints

My name is Medina Monk. I paid with Paypal. I ordered (2) Digital 7x Golf Scope and they do not work. My phone number is [protected]. Please have someone contact me. The green light comes on but it does not tell you how far the flag is. I spent over $60.00 for the two and neither of them work. These where to be Christmas gifts and I need this resolved soon.

Thank you,
Medina Monk

I just tried to put in an order for over $500 in miscellaneous Christmas gifts but apparently my account is blocked because I wont put in a bank statement. Wtf? You're not getting a bank statement. I use pre paid Visa's for a reason. As long as I'm paying for it, you shouldn't need bank statements. This is ridiculous. And usually 1/3 of my orders don't ever arrive. And I've never complained about it before. I'm guessing you just don't want our business anymore?

Order no: 5da46796a97ce2f1709ea613 I ordered a black jacket But it was sent to me a jacket other model than the one ordered yellow. I specified in the messages sent by me that I want to return the product because it is not the one I ordered!customer service do not want to give me a ticket for returning the product! I will ask the police for help in

Does not allow me to purchase my order. What is the problem. Tried several times to fill out a wish credit application, and to no avail. Please help me with this situation. Txs. So u request I add more to my complaint, I am getting a little upset with u r company, I can not believe I need to write 350 words for your company can take care of my situation I have never heard of such a thing. I would like to give a good review of your company, I really like the prices, and I am to old to drive. Would u please help me with this situation, as soon as possiblebecause these are Christmas gift. U can call me at [protected].

This is the second time I have purchased one of the special deals.

The first time I had two things on the order one a special deal the other just a token item that I didn't really want but thought I would try

Wish sent me a email a few days later saying sorry but my special deal was not in stock a watch supposedly worth just over a thousand dollars for $1 and that they would refund the money which didn't bother me. The annoying thing though was that they had already shipped the other item which I didn't want and wasn't given the choice and still charged the same amount for shipping

With this order I tried again and found a good deal on a Christmas present for my son and used my Wish voucher up only to be told the processed my order to late again and would I like another Wish voucher two days after I ordered it. This was another deal to good to be true

As this is the second time this dodgy practice has happened I expect Wish to honour the special deal otherwise I will be forced to tell others about this dodgy sales practice and also inform the ombudsman who governs this sector of online shopping

You can contact me on [protected]@gmail.com

I was refunded for some of your items, an it was suppose to be refunded back to my card ending in 7280 in 14 Business day and It has not been applied to the card as of today. The refund amount is around 135.00. Can someone look in to my refund an let me know what day these refund will apply to my card, I also have refunds on a card ending in 3681 an they have not been applied to that card either. I have been doing business with your company for over a year and has never had this problem with a refund before. My refunds never took this long. Please get back with me on this matter. I understand that it takes 14 business day. but no one refund has been applied to my card yet.

The Order ID : 5d067bb000768e45e0f99852
email: [protected]@gmail.com
Tracking # RW226614457CN

We did not received this item that our 12 daughter ordered.

We were thinking that it was backordered and we contacted Wish and were told to provide all the details and that it was delivered, however it was not delivered and when we viewed the site it indicated that there was no date by the item that it was delivered.

Now after dealing with Wish for the last few weeks we are being told that we missed the deadline to request a refund, but we were not even aware that there was a deadline, from not receiving the item, we were still waiting for it thinking it was possibly back ordered or something.

My daughter has ordered through Wish before with no issues, so we are very upset and concerned that they are now saying she cannot receive this item. If this item was not available Wish should have been contacting us ASAP to let her know.

This is her own money that she has been saving up to order something.

We have been in contact with our bank too for the charges for the item that we did not receive. And not anytime did we received any correspondence from Wish indicating this item was not going to be delivered.

Karen Schmidt
[protected]

Iam trying to place an order with wish but it keeps stating oops when I submit my order. I really want the items and have never had problems before. I am trying to edit my credit card but it won't let me do that either. I have bought a lot of stuff from wish so I don't know what is going on. Help me please. You can e-mail me at [protected]@aol.com. Janice Breeding

I ordered the item below, wish informed me it had been delivered. It has not. I'm finding it difficult to navigate the customer service on the site and have not received adequate information regarding the whereabouts of my order. I have received a generic message stating it may have been delayed, yet tracking provided stated it has been delivered. Also at the end of each tracking point the word " none" appears ? Which concerns me . At one point it also says the problem has been resolved... eh? No! It has not .

Order Placed: Oct 15, 2019
Order #: 5da69933c7bfc629b66d47ba
Plus Size S-3XL Women Autumn and Winter Casual Adjustable Half/long Sleeve Tops Sexy Deep V-neck Button Loose Shirts Ladies Fashion Solid Color Pleated Blouse as cotton handfeel T-Shirts
Royal blue, XL, Qty 1
Shipping: $5.0
Item Total
$11.65
Shipping
$10.00
Tax
$0.31
Order Total
$21.96
They say it was delivered Oct. 26th and it wasn't
My mail man rings my doorbell when i have packages.

The amount of the shopping cart it's more than actually should be.

I've seen this couple times.

This time they are charging $10 more

I wonder if this is an automatic system to charge more the cart and people don't see how much it's paying and how much really costs.

It's insane!

The price should be 56, 09 and it's 66, 09

Be careful you do not buy from them without make your own counts.

They have no problem charging your card for a "free" item and then when you place another order they want bank statements and a photo ID sent via email to a person that does not understand English. Fuuuuuck that!

It's a crappy functioning site and even worse app. A conglomerate of all those Asian frauds that sell on Amazon that you try to avoid. If you buy clothes, it will never fit. It will be shipped poorly and slowly. If you get a breakable item, it will be. Returns are you expense, that's why many throngs are "free" as the cost is in the shipping. And on. And on. And on.

There is no phone number to talk to anyone and every idiot that replies via email is more stupid than the last. Call your bank and tell them to remove every charge.

STAY AWAY

I ordered over $50.00 of limited quality deals to having them all not being processed due to"I didnt make it in time" this is the most idiotic website I have ever came across im kicking myself in the [protected]@ for being so stupid thinking wow I got some cheap deals... What a fool shame on me and shame on wish.com for scammy rip off site that needs to be kicked off the internet!😤😝🤬

, well wish you basically suck. There's a lot of false advertising going on. Prices are never what they say they're going to be. So I canceled my shopping cart. You guys need to f****** get it together and do what you're say you're going to do. I thought dumb one lady things were reading it all wrong or that we're just stupid and don't know how to read shopping prices she's more of an idiot than you guys are

I use promo codes for everything so I know how to use them it says free shipping for first purchase and I try to submit it and it says 15 per cent off that is not free shipping and it is on your wish app I am very did appointed in your company and I'm going on all socal media sites to. Complain and I'm going to make a YouTube channel just to tell the world how [censored]ed up your company is...

I ordered a backpack a month ago and it never arrived at my adress! I lost 30$ of my money in that backpack and now it's not at my house and not for sale anymore. I would like a refund or another backpack! Is there anyway that someone could fix this problem because it's very disappointing to have lost such a nice bag. Thank you! Also pls try to get back to me as fast as possible

My husband asked me to order this item on Oct 14th. I have been shopping with Wish since 2015, and this was his first time with Wish. My Order Total was $95.47. He received the item last week and it is not as described (needless to say, he was very upset) I want to return the item and get my money back. I have written to wish customer service on Oct 30, Oct 31, and Nov 1 concerning this issue. Below are the emails and responces I received. Also a copy of my payment via PayPal. I tried to get customer service on the site and this is the responce I received:
Due to issues with your account, you need to visit the payment issues page before you can contact support. The item has already been paid for
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Paid with
WELLS FARGO BANK x-xx16
Your backup is VISA x-xx62
Ship to
Tracy Gilmer
120 N. Cedar St
#3418
Charlotte, NC 28202
United States
Category
Retail
Transaction ID
67E706942F1222045
Seller info
WISH
http://www.wish.com
Invoice ID
5da4c323d026f50e0482e19b
Purchase details
Purchase on Wish $95.47

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Wish (Wish Customer Support)
Sun 11/3/2019 7:06 AM
You

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You have a new message from the Wish Support team relating to ([protected]).
Read the full message and reply directly from the Wish app.
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Wish (Wish)
Nov 3, 04:06 PST
Hello Tracy L G,
We've recently received more messages than normal and appreciate your patience as we're doing our best to respond to them all.
Please let us know if you're still having any issues, and we'll be more than happy to help!
Wish Customer Support

Tracy L G
Nov 1, 17:26 PDT
Thank you for responding. Like I said, my husband, who is a 1st time shopper, is very disappointed in the $63.00 item he had me order. I love "Wish" and I want him to be ok with me continuing to order from WISH. So please help before the time frame is over. I will return the item, just send me the return label.

Processing by Oct 21, 2019
Store: DouDouBeans2018
T691C 2 Inch 4K 2160P/1080P FHD Dash Cam 170 Degree Lens Car DVR Camera Recorder
Single lens, Qty 1
[/transaction/5da4c323d026f50e0482e19b/product/5be41238d4a57c2b7b41d3c2/5be4125fee891a6a7ad13600]
[/transaction/5da4c323d026f50e0482e19b/product/5be41238d4a57c2b7b41d3c2/5be4125fee891a6a7ad13600][/transaction/5da4c323d026f50e0482e19b/product/5be41238d4a57c2b7b41d3c2/5be4125fee891a6a7ad13600]Item Details
[/transaction/5da4c323d026f50e0482e19b/product/57a98f09ecacab2ec052d782/57a98f0f9646512e86057e1a]
[/transaction/5da4c323d026f50e0482e19b/product/57a98f09ecacab2ec052d782/57a98f0f9646512e86057e1a]

Thank you,
Tracy Gilmer
[protected]@hotmail.com

Wish (Wish)
Nov 1, 05:38 PDT
Hello Tracy L G,
We've recently received more messages than normal and appreciate your patience as we're doing our best to respond to them all.
Please let us know if you're still having any issues, and we'll be more than happy to help!
Wish Customer Support

Tracy L G
Oct 31, 12:08 PDT
My husband actually ordered the item after I told him how much I loved wish. I've been shopping with wish since 2015 and have spent hundreds of dollars with you. He is very disappointed in the product he ordered.

Tracy L G
Oct 30, 14:18 PDT
I received an item that does not match description. I tried to reach customer service and they said I have a problem with my payment account...which I find hard to believe. Since I already paid for the items via Paypal. I am VERY disappointed in the item that I received which was over $60.00. I have been shopping with Wish since 2015, and recently the merchandise is not up to par or items I never receive. PLEASE help with this issue!
This email is a service from Wish. Delivered by Zendesk | Privacy Policy
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Wish Customer Support
Fri 11/1/2019 8:26 PM
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). Read the full message and reply directly from the Wish app. To add additional comments, reply to this email. Tracy L G Nov 1, 17:26 PDT

Tracy Gilmer
Fri 11/1/2019 8:25 PM
Thank you for responding. Like I said, my husband, who is a 1st time shopper, is very disappointed in the $63.00 item he had me order. I love "Wish" and I want him to be ok with me continuing to order from WISH. So please help before the time frame is over.

Wish (Wish Customer Support)
Fri 11/1/2019 8:38 AM
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). Read the full message and reply directly from the Wish app. To add additional comments, reply to this email. Wish (Wish) Nov 1, 05:38 PDT

Wish Customer Support
Thu 10/31/2019 3:08 PM
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). Read the full message and reply directly from the Wish app. To add additional comments, reply to this email. Tracy L G Oct 31, 12:08 PDT

Tracy Gilmer
Thu 10/31/2019 3:08 PM
My husband actually ordered the item after I told him how much I loved wish. I've been shopping with wish since 2015 and have spent hundreds of dollars with you. He is very disappointed in the product he ordered.
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Wish (Wish Customer Support)
Wed 10/30/2019 5:18 PM
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Read the full message and reply directly from the Wish app.
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Tracy L G
Oct 30, 14:18 PDT
I received an item that does not match description. I tried to reach customer service and they said I have a problem with my payment account...which I find hard to believe. Since I already paid for the items via Paypal. I am VERY disappointed in the item that I received which was over $60.00. I have been shopping with Wish since 2015, and recently the merchandise is not up to par or items I never receive. PLEASE help with this issue!

I purchased 3 brooches. When the package arrived 1 had broken chains which I reported and a refund of $5 was issued, thank you. Then I went to put a brooch on and the clasp at the back broke. When I went into the order to advise this, I could not enter anything else as there was a message there saying a refund had been issued and the only options were to select yes I received the refund or no I did not.

I would like to request another refund of $5 on this order. Order #: 5da41aed0294decc5d36fa8c
ordered on 14 October 2019.

I am extremely disappointed as I was going to order more as Xmas presents for my friends but it seems this is a very badly made brooch which doesn't last very long.

I look forward to your reply and refund.

May I suggest that you have an email available for people to send messages other than those you have selected topics for? Also it has taken me over 2 hours to find somewhere online where I can submit a complaint or feedback. You need this option on the website.

Regards
Lynda Marsden
PO Box 1864
Carindale, Queensland 4152
Australia

1.When giving a refund for poor merchandise .. undelivered goods .. damaged and broken goods .. there is never a full refund of goods and postage and packaging or any list of purchases with pricing ..
2. Original pricing advertised is always different at time of purchase .
3. Post and packaging is not combined yet comes combined .
4.no real time customer services with a real person

I receive an item from wish that was delay or arrived late and was cracked or broken unable to use. I have tried reaching out to wish via mobile app and @wish.com, also facebook. There is no one there to assist you and if trying to contact them through the app it doesn't even list your issue keep telling you someone will get back with you with 3-7 days and it has past that. Wish is selling defective items and not working to resolve on demand.

I can submit a photo of proof item was broken on arrival. FYI stop ordering there is no human beings to further assist