Wish
Reviews and Complaints

I ordered a ring and they continued to ignore all of my messages when I stated I wanted to cancel the order. Now they removed every refund button I could use. I have no way of asking for a refund on my items now! I am beginning a lawsuit through the jurisdictions that they have most the reasonable contacts through. They will continue to block you from speaking with a represenative and they have blocked me from asking for a refund completely against their refund and law enforcement agreement.

i have sent numerouse mails asking for a link so i can make a payemy of my items, i am getting no satisfaction what so ever, i have stated i wish to use a credit card, i have no copy of what my balance is and im getting very worried as i need to pay for the items i have recieved i do not know what my account number is and i have had no notifaction thankyou

I ordered a black streth skort and a pair of stretch jeans in size XXL. When I received them, the package said XXL but the skort actually was more like a size medium and the jeans seemed to be more in line with a small. the appear to actually be from China. Neither of the clothing items have a tag printing on the inside indicating the size. The jeans do have a hangtag attached with the word NIU ZAI and a number 32 it also has the following numbers: GB184012010B and FZ/T810072010. The Skort did not have anything attached.

I am not at all happy nor am I satisfied with the items I had ordered online from Wish.

The colors and print designs of the 10 tiles I had ordered are not ‘pearly gloss' & neither are they ‘high grade film finish' as stated on the wish app.

The actual items I received look very dull and of low quality, compared to what was advertised on the app. Not at all what I had expected.

As it is, I will not be using these tiles on my kitchen wall as I had planned.

Hi team,

Kindly need your support to refund me with all amount because i didnt received my order yet,
Im really upset from your quality of service because you didn't send my order on time and when i canceled my order you didnt refund me with my money, so please i need any one contact with me via phone

My order on phone mumber:+[protected]
Contact with me on number :+[protected]

Best regards
Waleed AbdElwahab

You let a thief order a laptop from my WISH account, charge to a credit card I had on file that had an expired expiration date, and now you're making me wait 14 days to get my money back! Not once did your system flag or notice the mistake, and once I contacted customer service, did not seem to care that this was on your company to resolve QUICKLY. That's nearly $1, 500 I don't have! I sincerely need my refund sooner than 11/11/19. Please help!

I placed an order on 10/31/2019 and items went on my credit card after I placed my order I opened my husband's medical bills and his insurance did not cover everything we thought it would.I cannot afford to buy .anything, these were just Christmas presentsand certainly not needed or expected by any of our family because our main goal has to be my husband chemotherapy now .Please try and help me cancel my orders .This will go a very long way with helping me support him because my sress level is extremely high right now . Thank you for being here to help me to straighten this out

i was told to pick up my item @ income tax 40 NW 8TH st Homestead Fl 33030. Store hour are 2pm - 9pm went by ever day this week at 3 or 4 store is never open . I was told that if i dont pick up by Nov 4 that i would has to pay 20% restock fee . Well i think you should pay me 20% for gas and time after time going to the store that look like it never been open.

I am a big buyer on Wish but now they are asking to validate my identity when I check on the link it doesn't do anything it will not redirect me. I have sent messages but I get no satisfaction. All I wanted is to buy things on Wish but when I receive the items I ordered I will delete the app and never order again. There are several times I haven't received my items or parts are missing I am so tired of the customer service that doesn't to the refund policy they also say an item was delivered when you never received it or they say you got a partial refund that was no refunded to your credit card I am going to post a complaint on Facebook, Instagram, Twitter if I don't get some satisfaction and stop this [censored] you can call me at [protected]

I have ordered from your company numerous times and for the most part I have been satisfied. I ordered some wigs a few months ago, To be exact and none of them were what I expected or looked like in the picture. I was going to return them but I could not find a phone number to call you or an address to return it to. We called a local store here in town where we can pick up our orders now and they told us that Wish does not have a phone number . They said to look on the App and the information is there. I looked in the App Store and there is nothing there that gives me any information on how to contact you. I have ordered many rings in the past, most of them run very large. I have received 3 packages that was suppose to have rings in them. I open the packages and they are completely empty. They were sealed and empty when opened. All of the clothes I ordered for my daughter are way to small. She is not a large woman, just average but let likes clothes to fit loose so I ordered them 2 sizes larger than she wears. Nothing fits! I would like to exchange them for bigger sizes. Please help! I am very disappointed!

I had two separate items that I returned. A paid if knee high boots that were too small (go figure) and a pair of earrings that were nothing at all as depicted. I requested a refund from WISH. ELEVEN days later I STILL hadn't received it. Then they tried to insist I go on some multicultural website where nothing was even in ENGLISH to collect my refunds. ARE YOU KIDDING ME?!?! I've never experienced anything so ridiculous in my entire life. What a bunch of CROOKS. $33 down there drain. Never shopping with them again!

My Shipping address has changed, but my debit card is the same as it has been. I keep getting an error message whenever i try to order something. Why cant wish let my packages be sent to my shipping address or even my new home address?
- Confused
Please resolve this problem with me or I'll have to move on to another company to do my online shopping so i dont lose money & miss my deliveries. Why would i give you an address that i can't recieve my products from? Why would i give you a fake shipping address? That only messes me up & i dont recieve my merchandise. So believe me if I tell you my address & phone number have changed. Then make note of it & send me an email if you still cant figure it out.
-Thank you & Please resolve this conflict as it will cost a lot of time & money problems as well as missed deliveries. I want my products & I can prove who i am & my addresses are as they are as of this date. I can also provide my motel address for package delivery but since im moving around alot that would be an inconvenience. My email address is; [protected]@ gmail.com- My. Name is Michael Eyre; My mailing address is: 3903 S.Congress Av, po box 40093 Austin, TX. 78704 ; C/O Shannon Meehan - Or you can ship to my motel address at. Michael Eyre 9001 Waterford Centre Blvd #154, Austin, TX. 78758. If there is any problem with any of this information Email me at [protected]@gmail.com or text me at [protected]. Thank you & please help to resolve this misunderstanding so that i may shop with confidence.
Best Wishes, Michael Eyre
Thank you!

I have ordered two phone covers since September 16th. Up to date they still say the package is delivering and it's not there yet. It was supposed to be there by October 20th but hasn't gotten here yet. I would ask for it to be looked into. The order history still shows arriving and the packages were still delayed up to October 26 yet it was never here. Have it sorted please

I had attempted to purchase a punching bag for my niece's birthday, and it was in my cart upon purchase, but once the order had been confirmed, it did not appear in my order history and there is no information as to whether or not it is intended to be shipped. All other items cleared as normal, but I was charged $20 for the punching bag that doesn't appear to be coming to me.

all the products on this website are cheap as hell...you're flooding the market with cheap products that get thrown away and end up in landfills!they're barely worth what you're trying to sell them for!your shipping takes ridiculously too long.. and finally when someone makes an order and the order gets processed then the account gets charged...you can't come back two days later and say oh this item didn't make it through processing.. BAD BUSINESS

In the end of payment its showing that opp there is payment issue in your account, please visit wishpaymentissue..please resolve this problem, i want to purchuses many things from here, so please solve this my problem that i can purchases products from wish of my choise.this is happen with me third time, before two times also happen same issue, so please solve this.thank you.

I had a 40% coupon on some items in the cart but wanted to keep shopping so I clicked the continue shopping button and when I found a few more items I went to check out and the coupon AND the items were gone! I had a pair of wireless earbuds, 100pc of transparent nails, and a few other items I wanted to buy using my coupon! Why take it away if want more people to shop using your app or website to purchase things?!?

I ordered 10 tolietry bags on 10/26/19. When I saw that the shipping cost was 51.00 I immediately cancelled the order. I then received a message on 10/27/19 that the order had been shipped and I cannot cancel the order.
I refuse to pay 51.00 on a products that costs $1 each! I would like a refund on this order. I have not received the product and will be traveling from 11/5-11/19 and will not be able to receive the product.

I have been trying to make payment of the goods in my cart, but it keeps displaying the message that there is something wrong with my user account, and I have order from the same address and account, I even try to change the credit card I used initially but the response is still the same, please rectify the problem cause I'm nt comfortable with it.

I received an email to say my email address had been changed and if this was not correct to log into wish etc. I cant do that because they changed the email address without authority. I replied back advising i can not access wish because my email address was changed . I have tried contacting them via social media and email but keep being directed by a bot to access the website but I can not. Then I get an email.to say they have replied and that to read the full message and reply I need to login to wish. I CAN NOT BECAUSE THEY CHANGED MY EMAIL ADDRESS WITHOUT MY AUTHORITY. Now I can not see past orders or current orders I am still waiting for