Wish
Reviews and Complaints

I keep being asked for my bank statement confirming that I've purchased from wish before. I do not give or send anyone my bank info or statements. I'm trying to order from wish and I'm getting no where because of this. I think asking for my bank statement is really intruding on my privacy. If this does not get resolved quick I will be ordering from somewhere else.

no puede ser posible que cuando me están haciendo un reembolso me cancelen la entrada del pago cuando yo sé que tengo dinero en la tarjeta y no me la acepta y tampoco me está reembolsando las cosas cuando es gratis Entonces quiero saber si me vas a regresar el dinero a mi tarjeta o qué está pasando no se me hace justo lo que están haciendo
Hace 2 meses aproximadamente realicé una compra de unas brochas espere dos meses casi para que me Sam entregarán las brochas no llegaron se me hizo el reembolso este pues trata de cobrar y pues notó para todo tenía que pagar pagar pagar pagar luego éste hice el reembolso pedí unas cosas y unos maquillajes eran gratis este se suponía los quise pagar con la tarjeta por el monto mínimo que faltaba y no me la aceptó cuando yo tenía dinero en la tarjeta no me la aceptó me canceló la entrada ya no pude pedir nada ni pagar por Oxxo ni nada entonces no se me hace justo quiero que me regresen mi dinero es muy buena cantidad como para que no me la regrese eso para mí es robó

Looking to get my refund. I cancelled my order, I havent recieved my check or direct deposit yet. Please contact me back asap with any update. I did recieve direct deposit for the purchase price for the galaxy 7. Purhcase price 177.60, I have overdraft procection, where my money its not in my bank account. I havent recieved the phone or refund yet. Order id 5c88a1ec8fc9311ff5fb43f0

My order order ref: 5c30d4f934bb7a610a16e061
I have tried sending an email to peter@wish.com but have received no reply. Despite advising you that the parcel was never received by myself or my wife and being told to wait until 1, 1th feb to see if it arrived when the courier (yodel) told me I should have contacted them as soon as possible after it was meant to be delivered. All I get are generic emails asking to raise a ticket, which has been done and you reply by saying the item was delivered. Under the consumer rights act, you are responsible for the item until I or a nominated person has received delivery. You are at fault for not doing this. All I want is the item delivered by a reliable courier - try hermes or royal mail. Can please get this sorted as all I receive ar generic emails and no response. Regards tim kent

I recently tried to place an order with Wish.com. It came up with my charge card number, but a different person's name was on my account. The name was Kseniya Danilove, 600 Centerpoint Blvd Qwentry Ste. 1367886, New Castle, Delaware. 19720, Phone 826-633-5353. This is not me. I tried to change the name to my own but then got a message that I need to contact Wish before I could place an order. I have since canceled the card and now have a new one. I would still like to place this order. How did this other person's name come up with my Credit Card Number? Can you help me?

My email address is: [protected]@wi.rr.com. My phone number is [protected].

I ordered some things off of wish and it was past the 8 hours so I couldn't just cancel it on my own. I then reached out to the customer support team about every item on my order and then sent them an email. I never heard anything back and now these items have been shipped when I wanted to return them. I will not be using Wish.com ever again and I will also let anyone and everyone that I know about wish and the sketchy and horrible service and help I received.

My account has been blocked. They ask for proof that i purchased from them, wanting copies of statements or bank accounts. The information in screenshot form was sent showing that i indeed purchase something. I have also emailed in and they reply with check FAQ. You cant contact anyone in real life. I have used many different forms of payment and "none of them work". Why is this company allowed to randomly block people from purchasing things?

Next time I order clothes please send adult size and not childs size that shirt was for a 7 year old thank you it was suppose to be xl n adult not kid size thats why I stopped ordering from you check orders correct next time im not sending back I gave it away so please check orders rite the next time or I will never order from wish again and I love shopping with ya'll

Email: [protected]@yahoo.com. I can't seem to get my payment sent. It keeps popping up message : OOPS! Contact wish.com/payment-issue to resolve this.
I have tried several times and still getting no wheres. My credit card is valid and up to date so all this should be good to go but it isnt.

Thanks,
Debbie Chapman
[protected]
[protected]@yahoo.com

I have ordered from wish many times, I went to check out and it is telling me that there is an issue with my account and I need to take a photo of my bank account. I did send in a photo of my previous purchases, more than once. The message I received from wish told me that the issues would be resolved within 3days. That was in December, still can't purchase anything.

1. I placed order for the tablet on 30.Jan.2019 with the shipping cost 17AD. Total I paid 123AD (It's not a cheap item). The item is supposed to arrive to me on 06 March 2019
2. I usually check the tracking info from the seller and found out the seller gave fake tracking info. The tracking info said the item arrived in Australia on 02 Feb 2019 but I checked with Australia Post the item arrived on 25 Feb 2019 in Australia and it was stuck since then.
3. I wrote to notify Wish Customer Support and need correct updated tracking info. They asked me to wait until 06 March 2019 and then they will help me but gave no explanation about the fake tracking info of the seller
4. On 06 March (the estimated day the item should have arrived) I wrote again and asked Customer Support to solve the problem and they extended the estimated time to 13 March and blocked me not being able to write or contact them about this item any more until 13 March 2019
I am really upset with the way Wish Customer Support solving this problem. I need an explanation because I have suffered a lot for my waiting time (40 days) and a big failure for my plan to use this tablet for my job.
I hope this complaint will be dealt with a concrete solution and more seriously than Wish Customer Support. Thanks

hey, i oderered a jacket online on wish from a facebook link in the beginning of january and i paid for it, and they said ill receive it end of february ..now its past february .and im still waiting for it ..they didnt give me any code or order number plus i ordered a wallet on the app i laer downloaded in january its free but i paid for shipping fees and i still didnt receive it, , how long must i wait for it

I have received some of my other items that I ordered and they were correct. But today March 7th I order this item 100Pcs Czech Crystal Rhinestone Glass Round Loose Spacer Beads 8mm and I only received 1 not a 100. Also I would like to have my order history back so I can make sure that I received all my items I ordered. I don't want a refund or return I would like to have the item.

Thank You

Mary Ann Bertrand
70 Armour Street
Moncton N.B.
E1E 2Z2
Canada

I sent the order number and no refund yet over and over and when I go to my order
Detail

Wish
Feb 1, 2019 • 5:26 PM
Order ID: 5c54b960294a5b74b58736e2
Accepted
Estimated fulfillment time
Feb 27 - Mar 19, 2019
Order summary
Home Fairy Unicorn Star Heart
Qty: 2
925 Sterling Silver Handmade P
Qty: 2
26 Letters Stud Earrings Fashi
$1.90
925 Sterling Silver Fashion Cr
$0.00
925 Sterling Silver Petite Pla
$0.00
Cute Sea Style Jewelry Display
$3.80
3D Colorful Different Creative
$9.50
86*53CM Eat Sleep Game Modern
$2.00
Creative 3D Animal Night Light
Qty: 2
3D 7 color light desk lamp ni
Qty: 2
2018 the latest fortnite leath
Qty: 2
1 Pair Batman Round Stainless
$1.90
Jisensp Fashion Cute Chihuahua
Qty: 2
Western Style Personalized For
Qty: 2
Subtotal
$71.10
Delivery fee
$116.00
Total
$187.10
Privacy Policy·Terms of Service·Help
it says error 404 and I told them and same thing over and over

Send this complain twice! Just like you charged me twice for the same order! You charged me twice for the same order! My next step is the Better Business Bureau! Then it's 12 on your side! You have my number like I have yours. Only differences is I CAN'T reach you... and you don't try to reach me! You took a Hundred and something out of my account for a 69 dollar order! I'm not going to ship anything back because of your mistake, and I've done it once before (paid the shipping cost for a product) Please resolve this problem quickly! Jerry Haynes [protected]

I placed an order on 01/24/2019 for 49 pieces of man's women's silver snake chain with barrel clasp bead charms link bracelet.
I spent $98.98. I am completely disappointed with this purchase.
Almost all of the bracelets have either a malformed clasp or a broken clasp.

It is now 3/4/2019, I have sent them 20+ emails. I tried to call the phone number, but it hangs up on me. They have given me no answers.

I was put into hospital on 28th my billfold was stolen it had my credit card in it i'm sure it was dona or vanessa or amber norvell anyway I called my card company tonight when I realized it wasn't as gone and there was a purchase paid for with my direct express card my name is kimberly jo ropp please refund my money back to my account vthat card has been cancelled another one issued

I purchased the 4 channel wireless wifi securiry cameras in 2018 from wish. I had paid someone to install them and noticed there were no set up instructions included. I have consistanrly contacted wish via email for over 2 months now requesting the set up instructions but unfortunately im not getting a proper response from wish. They keep going around in circles and not responding to me in a correct manner. I ask for the set up instructions and they tell me something else. I have now had to get the cameras removed as i pirchased new ones from elsewhere and have spent so much money on a product that wont work because of the instructions not being supplied. Hownhard can it be to provide the customer with the setup instruction. All i want is the set up instructions

My name is Charles Hurdorn. My ex girlfriend Alicia Bernal has my credit card illegally stored on her Wish account. She is making charges on my card thru your website. It is one charge now for $107.26, that was made on 2-26-2019. I have contacted my bank and law enforcement. Could you please remove my card from the account, cancel the orders and refund my card. You can contact me at [protected]@q.com or [protected]. Thank You p.s. I think her e-mail is [protected]@gmail.com

Every time I try to pay for something it says an error occurred with my account I need to fix so I can buy stuff ding dong
I really do enjoy shopping on this apt but I'm not going to keep doing it if you can't submit my payment could someone please explain to me what is going on or fix this problem get it resolved soon because I have many things I'd like to get