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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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P
11:52 am EST

Wish complaint

I ordered quite a few items. Make up brush set. Foundation. Brow items etc... i did this is october .. they was meant to arrive before novemeber 11th. I have submitted a complaint before and have had no further contact. I dont want a refund i just want my items. I have spent quite alot of money with yourself and i think its only fair i recieve what i have paid for.

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T
T
tunas1934@gmail.com
US
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Feb 12, 2019 9:18 am EST

URGENT
THEY SENT ME A PURCHASE THAT I DID NOT ASK ME, THEY CHARGED IT TO MY BANK ACCOUNT
I ASK ME TO REINTEGRATE MY MONEY TO THE URGENT BANK OTHERWISE I INFORM THE BANK
ORDER NO.
WOSPOO4723403024USA
SYBAA48546021
One Sansome Street, 40th Fl
San Francisco, CA
United States - 94104
+[protected]
www.wish.com

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V
8:59 am EST

Wish blouse I ordered and never received

Ordered in october. Asked repeatedly when I would receive it. Wish kept saying there were delays. I patiently waited. Then this morning I check again and all I am told is: sorry. We cant track it, and you're 4 days late for a reimbursement! Such poor customer service. I vas ordered other items which I cannot wear because they are too small. Never ever am I ordering from wish

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P
6:13 am EST

Wish all of my orders

I been trying to check on all my order status, I cant get it on my email or anything, I tried for a while, I cant get it, I usually get it on my phone it locked me out, my email is patricia. [protected]@yahoo.com and my phone number is [protected] and my name is patricia carpenter and my address is 35 lansdale rd belpre ohio 45714, its my orders in 2018 and 2019, in dec, and in jan and I think feb

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S
4:56 am EST

Wish delivery of my orders

I ordered some items between the 23rd and the 25th of december 2018, but to date I haven't received my merchandise. My expected delivery dates were the 31/01/2019 to the 03/02/2019, but this dates keep moving forward. The items I ordered are: 1. Audi a3 3 button remote fob. 2. 24v car heater cooling fan and defroster. 3. Healthy growth hair liquid. 4. 7inch touch screen mp5 player. 5. Synthetic leather wallet. 6. Teeth cold whitening instrument

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B
6:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish jewelry

This actually is not a complaint. I'm writing because I think it is hilarious that people think they can get 18 karat gold or even sterling silver jewelry for next to nothing. Of course it isn't what they say it is! It's crazy to imagine that it could any anyway be profitable for them to be selling real metal for practically nothing. I actually really like the Wish jewelry. I've gotten things that are supposed to be 18 karat gold for 3 or 4 bucks, including shipping. I knew it wasn't genuine when I bought it. But it's all sparkly and pretty and doesn't make my piercings sore. I like it.

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J
9:20 am EST

Wish billing

When I ordered the product was $3 ea. I ordered 2 and used a code that gave me 10 percent discount- .60. When the confirmation came up, the price had changed to $4 each and there was no way to change it. The only "contact" provided only gave me 3 choices and none of them was applicable. Following other links led nowhere. I feel scammed. The order number is 5c5d98dac8a078758d45f133.

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L
9:55 am EST

Wish 2 wigs; large area rug; butty enhancer

I received the 2 wigs a week apart that was not what I ordered. I have not received the large area rug or the butty enhancer. I talked to Mark Stafford and he promised a refund and keep merchandise that I did receive but he wanted a photo ID and a copy of my bank card front and back to ensure that they give refund to proper person. I told him I was comfortable with that and decided that I just needed to keep what I have and request them send the other merchandise to me. I have never had to do all that to get a refund and for all I know, it may be some kind of scam. I will not order anything else from them but I do want my other merchandise. From this point on, I will never order anything else from this company and will turn them in to better business bureau and trade commission if they don't deliver my other merchandise.

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M
12:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish my blocked account

I have been trying to buy on my account. Please sort this out . I would like to buy a brithday present for my son. So I hope your can sort this out soon ..
This is the number I was giving from an email. I'm also sending a statement of proof
Of who I am. So my debit card can be opened.
Thank you.
Sharon Nagel
Cell. [protected]

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G
3:09 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On September 24, 2018, I order a cell phone from this company. I received the phone in October 26, 2018. I found out that I could not obtain service on this phone with my carrier. I emailed the Support Staff at wish and told them the problem and I hadn't received an invoice packaged in the box. I even sent them a copy of the online order and I still have...

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G
7:41 am EST

Wish online shopping with "wish"

I am disturbed that orders place in May 2018 (9months ago) have not been delivered.
The tracking information is sketchy at most, not helpful at all
Please refund and cancel all my expensive order - this is not service
No communication channels available

HD 1080P Digital DV 16M 16X Digital Zoom Video Camcorder Camera. DV
Tracking #: RF546226698SG

Super Bright XM-L T6 LED Adjustable Focus Flashlight Torch
Tracking #: YT1838190005670819

2018 New Clone DJI Phantom 4K RC Drone UAV 2.4Ghz 4 Axis Gyro RTF With 1080P HD C
Tracking #: LAOTU1000537528YQ

Security Surveillance System 4CH 720P HD WiFi NVR Kit with 4pcs 1.0MP Wireless WiFi
Tracking #: [protected]

Men Women Gauze Camo Hat Elastic Neck Mosquito Bug Bee Insect Resistance sun
Tracking #: UG813564696CN

1 /4" 6.35mm Router Bit Set Shank Wood Carving Tungsten Carbide Tipped Woodwor
Tracking #: RQ895500655CN

Holes Automatic Fishing Net Shrimp Cage Nylon Foldable Crab Fish Trap Cast

Tracking #: YT1839190005695303

Safe Beekeeping Suit Bite Protection Unisex Defend Comfortable Clothes Flexible
Tracking #: UB134136787YP

Durable Honey Gate Valve Extractor Tap Beekeeping Bee Keeping Apiary Equipment

Tracking #: UG812571174CN

Unisex Men Women s Fashion Personal Face Care Electric Nose Ear Face Nose Body
Tracking #: UB134581381YP

Plastic Bee Queen Marking Catcher Plastic One Handed Marker Bottle Beekeeper Tool

Tracking #: UG826721109CN

10pc Needle File Set Files For Metal Glass Stone Jewelry Wood Carving Craft S8KCA64
Tracking #: UG821071313CN

5PCS 22mm Emery Diamond Cutting Blades Drill Bit+1 Mandrel Universal Tools
Tracking #: UB142873470YP

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R
6:21 pm EST

Wish wish and wish store zheyu11. order not received

I ordered a set of lights on Wish from seller ZHEYU11 and the transaction started it good they got their money and I received a tracking number for the purchase. Or so I thought. It was a valid tracking number but was not for my order. I tracked the item and it went to MO. Seeing that I live in WV that is a few states away. So I called UPS and gave them the tracking number and was told that it didn't even have my name on it. So I asked them if they had any scheduled to be sent to me recently and the answer was nothing in recent past or showing now.
Wish sent me a notice saying that my order had been delivered. I am trying to get in contact with them to see if the seller is going to actually send me my order or if they are going to refund my money.
I have checked my shipping address on Wish and it is correct.

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H
4:53 pm EST

Wish airpods or apple wireless earbuds

Yes my daughter bought these last month and when she got them she let them fully charge and when she went to use them, one bud worked and the other didn't. I asked if she wanted another pair because you guys asked me in an email and she said no because she didn't want to take a chance on another bad set. So I asked for a complete refund and I haven't heard or seen anything yet. So what's up

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S
S
Silver Kazune
US
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Feb 13, 2019 9:44 am EST

when you use the apple air pods you need to sync the earpods to each other before pairing them to the device otherwise only one works

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J
2:30 pm EST

Wish orders

I do not understand, why I can not receive or place orders? I had lost my debit card, and got a new one and I keep getting the reply from wish to send a bank statement, I have sent three, and still can not receive or place orders. I really love all the things I have ordered in the past. And the order I can not receive my current order was for Christmas presents. And I still want them, and would like to continue to order from wish can this issue be resolve. My new card is good, and my credit with my bank is very very good. Can I pleas keep ordering from wish. Thank you for your time.
Sincerely,
Julie Shilhavy

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L
Lady G 66
US
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Feb 07, 2019 9:35 am EST

Hi, I am not comfortable with sending them a photo ID and a picture of front and back of my visa card as I was told that in order to get a refund, I would have to do this. I have been a victim of fraud before and I think I'll just keep the items if it takes all that. I have never heard of such before. This guy, Mark, said that they need this to cancel order and return money to my account. I will call them back and tell them I am not going to do that.

P
P
Paul Juarez
US
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Feb 05, 2019 10:48 pm EST

Did you ever get your account working again, if so how, I'm going through the exact same thing and am so frustrated as all get out!

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M
1:38 pm EST

Wish refuse to refund or fill paid order

Black friday nov 2018 I ordered 4 pairs of boots from wish store: (influenced by the purple dress). I received 1 pair of the 4 pairs and they were the wrong size. As required by wish and after sending photos and whatever they ask for wish refunded me for that one pair of the 4 pairs. I have since been trying to get the rest of my order solved. Wish keep saying "we gave you $34.50 credit for the wrong size boots". On jan 19, 2019 ask wish to cancel my unfilled order and refund my money... But they refuse to acknowledge the balance due of $104.50 and refer me back to the $34.50 refund. I am at the end of my patience. I was a 1st time customer and a last time customer of wish... Beware

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R
12:48 pm EST

Wish my account on hold, why?

I've sent multiable screen shots about my account. I have new card and a new phone number but cannot change either on your site. You don't make it easy to access my account/profile. I 've been buying stuff on wish for years. Now you've locked me out why? Fix this now! I am very annoyed over this and it's not the first time you've jerked me around and i'm getting sick of it! Fix this asap!

Your pal pissed off and mad

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P
P
Paul Juarez
US
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Feb 05, 2019 10:44 pm EST

I am going through the exact same thing right now, did you ever get your account reactivated? If so how?

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C
8:43 pm EST

Wish I cannot check out, something wrong with my payment

I need to provide my last statement, and gave the copy of my drive license, and still not let me check out. When I followed the web site to solve the payment, and they want me to sign up Google ads, I am not sure what is this, just show something charging or mumble jumble. I try few times to do it, just not letting me check out, even I used pay pal to pay. I am decided to dump to site for good

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R
12:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish it’s a site that sells a variety of merchandise at reasonable rates

I had been shopping on this site for months. I placed an order and the order was not accepted. They claim that I need to take a picture of my bank statement showing that I purchased something from wish.com. I tried explaining to them that I have been using my prepaid netspend debit card for my orders because I didn't feel comfortable using my bank debit card for online purchases. I followed that up with copies of my bank statements and a copy of the netspend card showing the wish orders I placed. This was not acceptable to them. I placed money on the card at Walgreens now since I can't shop there and they refunded the money to there wish cash program. I'm talking about $78.00 as well as loosing my 1000 bonus points that allows for a percentage off. I've sent many emails and haven't gotten an answer back. Can you please help me get to the bottom of this and find some resolution. Coley Goodman my email is rickey6592058 thank you

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C
7:00 pm EST

Wish account wish

I have an account with wish have had over a year .other people use my accpunt becsuse they have no phone or computer to order i dont use a bank account bur citi banl or pre pay cards i have $4 on my account and it keeps askinh me send bank stayement i dont have. One ask any banl u dont get them anymore if u want one yoi pay 3 month for them .why cant i order

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C
5:22 pm EST

Wish they are deducting almost $100.00 from my checking account per month.

I ordered a pair of magnetic eye-lashes from wish, They said that all I would have to pay is shipping, Anyway I did receive the eye-lashes but later that month they deducted $99.76 from my checking account. The next month they sent me another set of eye-lashes, I didn't even open them, I just sent them back! Later that month they deducted another $99.76 from my account. I called them and they said that I would not get any more deliveries and they would send me a partial refund since I used the eye-lashes. I have not received anything more, but they are still deducting $99.76 from my checking account every month and I did not receive a refund !
2/1---$99.76
1/3---$99.76
12/3--$93.80
Total----$293.32.
Thankyou!

Carol Crane
[protected]@gmail.com

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A
12:51 pm EST

Wish reloj de muñeca?

Respuesta a su correo recibido debido a mi queja, la cual le envio estos datos de tres pedidos, dos recibidos, 1º 69, 00€ recibido, 2º 57, 80€ recibido 3º 19, 40€ NO RECIBIDO
pero puedo estar equibocado en el producto, los tres pagos fueron efectuados 2/1/2019 por PAYPAL espero una aclaracion para esto y retirare gustosamente mi queja, un saludo...

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 04, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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