Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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complaint
I ordered quite a few items. Make up brush set. Foundation. Brow items etc... i did this is october .. they was meant to arrive before novemeber 11th. I have submitted a complaint before and have had no further contact. I dont want a refund i just want my items. I have spent quite alot of money with yourself and i think its only fair i recieve what i have paid for.
blouse I ordered and never received
Ordered in october. Asked repeatedly when I would receive it. Wish kept saying there were delays. I patiently waited. Then this morning I check again and all I am told is: sorry. We cant track it, and you're 4 days late for a reimbursement! Such poor customer service. I vas ordered other items which I cannot wear because they are too small. Never ever am I ordering from wish
all of my orders
I been trying to check on all my order status, I cant get it on my email or anything, I tried for a while, I cant get it, I usually get it on my phone it locked me out, my email is patricia. [protected]@yahoo.com and my phone number is [protected] and my name is patricia carpenter and my address is 35 lansdale rd belpre ohio 45714, its my orders in 2018 and 2019, in dec, and in jan and I think feb
delivery of my orders
I ordered some items between the 23rd and the 25th of december 2018, but to date I haven't received my merchandise. My expected delivery dates were the 31/01/2019 to the 03/02/2019, but this dates keep moving forward. The items I ordered are: 1. Audi a3 3 button remote fob. 2. 24v car heater cooling fan and defroster. 3. Healthy growth hair liquid. 4. 7inch touch screen mp5 player. 5. Synthetic leather wallet. 6. Teeth cold whitening instrument
jewelry
This actually is not a complaint. I'm writing because I think it is hilarious that people think they can get 18 karat gold or even sterling silver jewelry for next to nothing. Of course it isn't what they say it is! It's crazy to imagine that it could any anyway be profitable for them to be selling real metal for practically nothing. I actually really like the Wish jewelry. I've gotten things that are supposed to be 18 karat gold for 3 or 4 bucks, including shipping. I knew it wasn't genuine when I bought it. But it's all sparkly and pretty and doesn't make my piercings sore. I like it.
billing
When I ordered the product was $3 ea. I ordered 2 and used a code that gave me 10 percent discount- .60. When the confirmation came up, the price had changed to $4 each and there was no way to change it. The only "contact" provided only gave me 3 choices and none of them was applicable. Following other links led nowhere. I feel scammed. The order number is 5c5d98dac8a078758d45f133.
2 wigs; large area rug; butty enhancer
I received the 2 wigs a week apart that was not what I ordered. I have not received the large area rug or the butty enhancer. I talked to Mark Stafford and he promised a refund and keep merchandise that I did receive but he wanted a photo ID and a copy of my bank card front and back to ensure that they give refund to proper person. I told him I was comfortable with that and decided that I just needed to keep what I have and request them send the other merchandise to me. I have never had to do all that to get a refund and for all I know, it may be some kind of scam. I will not order anything else from them but I do want my other merchandise. From this point on, I will never order anything else from this company and will turn them in to better business bureau and trade commission if they don't deliver my other merchandise.
my blocked account
I have been trying to buy on my account. Please sort this out . I would like to buy a brithday present for my son. So I hope your can sort this out soon ..
This is the number I was giving from an email. I'm also sending a statement of proof
Of who I am. So my debit card can be opened.
Thank you.
Sharon Nagel
Cell. [protected]
cell phone and refund
On September 24, 2018, I order a cell phone from this company. I received the phone in October 26, 2018. I found out that I could not obtain service on this phone with my carrier. I emailed the Support Staff at wish and told them the problem and I hadn't received an invoice packaged in the box. I even sent them a copy of the online order and I still have...
Read full review of Wishonline shopping with "wish"
I am disturbed that orders place in May 2018 (9months ago) have not been delivered.
The tracking information is sketchy at most, not helpful at all
Please refund and cancel all my expensive order - this is not service
No communication channels available
HD 1080P Digital DV 16M 16X Digital Zoom Video Camcorder Camera. DV
Tracking #: RF546226698SG
Super Bright XM-L T6 LED Adjustable Focus Flashlight Torch
Tracking #: YT1838190005670819
2018 New Clone DJI Phantom 4K RC Drone UAV 2.4Ghz 4 Axis Gyro RTF With 1080P HD C
Tracking #: LAOTU1000537528YQ
Security Surveillance System 4CH 720P HD WiFi NVR Kit with 4pcs 1.0MP Wireless WiFi
Tracking #: [protected]
Men Women Gauze Camo Hat Elastic Neck Mosquito Bug Bee Insect Resistance sun
Tracking #: UG813564696CN
1 /4" 6.35mm Router Bit Set Shank Wood Carving Tungsten Carbide Tipped Woodwor
Tracking #: RQ895500655CN
Holes Automatic Fishing Net Shrimp Cage Nylon Foldable Crab Fish Trap Cast
Tracking #: YT1839190005695303
Safe Beekeeping Suit Bite Protection Unisex Defend Comfortable Clothes Flexible
Tracking #: UB134136787YP
Durable Honey Gate Valve Extractor Tap Beekeeping Bee Keeping Apiary Equipment
Tracking #: UG812571174CN
Unisex Men Women s Fashion Personal Face Care Electric Nose Ear Face Nose Body
Tracking #: UB134581381YP
Plastic Bee Queen Marking Catcher Plastic One Handed Marker Bottle Beekeeper Tool
Tracking #: UG826721109CN
10pc Needle File Set Files For Metal Glass Stone Jewelry Wood Carving Craft S8KCA64
Tracking #: UG821071313CN
5PCS 22mm Emery Diamond Cutting Blades Drill Bit+1 Mandrel Universal Tools
Tracking #: UB142873470YP
wish and wish store zheyu11. order not received
I ordered a set of lights on Wish from seller ZHEYU11 and the transaction started it good they got their money and I received a tracking number for the purchase. Or so I thought. It was a valid tracking number but was not for my order. I tracked the item and it went to MO. Seeing that I live in WV that is a few states away. So I called UPS and gave them the tracking number and was told that it didn't even have my name on it. So I asked them if they had any scheduled to be sent to me recently and the answer was nothing in recent past or showing now.
Wish sent me a notice saying that my order had been delivered. I am trying to get in contact with them to see if the seller is going to actually send me my order or if they are going to refund my money.
I have checked my shipping address on Wish and it is correct.
airpods or apple wireless earbuds
Yes my daughter bought these last month and when she got them she let them fully charge and when she went to use them, one bud worked and the other didn't. I asked if she wanted another pair because you guys asked me in an email and she said no because she didn't want to take a chance on another bad set. So I asked for a complete refund and I haven't heard or seen anything yet. So what's up
when you use the apple air pods you need to sync the earpods to each other before pairing them to the device otherwise only one works
orders
I do not understand, why I can not receive or place orders? I had lost my debit card, and got a new one and I keep getting the reply from wish to send a bank statement, I have sent three, and still can not receive or place orders. I really love all the things I have ordered in the past. And the order I can not receive my current order was for Christmas presents. And I still want them, and would like to continue to order from wish can this issue be resolve. My new card is good, and my credit with my bank is very very good. Can I pleas keep ordering from wish. Thank you for your time.
Sincerely,
Julie Shilhavy
Hi, I am not comfortable with sending them a photo ID and a picture of front and back of my visa card as I was told that in order to get a refund, I would have to do this. I have been a victim of fraud before and I think I'll just keep the items if it takes all that. I have never heard of such before. This guy, Mark, said that they need this to cancel order and return money to my account. I will call them back and tell them I am not going to do that.
Did you ever get your account working again, if so how, I'm going through the exact same thing and am so frustrated as all get out!
refuse to refund or fill paid order
Black friday nov 2018 I ordered 4 pairs of boots from wish store: (influenced by the purple dress). I received 1 pair of the 4 pairs and they were the wrong size. As required by wish and after sending photos and whatever they ask for wish refunded me for that one pair of the 4 pairs. I have since been trying to get the rest of my order solved. Wish keep saying "we gave you $34.50 credit for the wrong size boots". On jan 19, 2019 ask wish to cancel my unfilled order and refund my money... But they refuse to acknowledge the balance due of $104.50 and refer me back to the $34.50 refund. I am at the end of my patience. I was a 1st time customer and a last time customer of wish... Beware
my account on hold, why?
I've sent multiable screen shots about my account. I have new card and a new phone number but cannot change either on your site. You don't make it easy to access my account/profile. I 've been buying stuff on wish for years. Now you've locked me out why? Fix this now! I am very annoyed over this and it's not the first time you've jerked me around and i'm getting sick of it! Fix this asap!
Your pal pissed off and mad
I am going through the exact same thing right now, did you ever get your account reactivated? If so how?
I cannot check out, something wrong with my payment
I need to provide my last statement, and gave the copy of my drive license, and still not let me check out. When I followed the web site to solve the payment, and they want me to sign up Google ads, I am not sure what is this, just show something charging or mumble jumble. I try few times to do it, just not letting me check out, even I used pay pal to pay. I am decided to dump to site for good
it’s a site that sells a variety of merchandise at reasonable rates
I had been shopping on this site for months. I placed an order and the order was not accepted. They claim that I need to take a picture of my bank statement showing that I purchased something from wish.com. I tried explaining to them that I have been using my prepaid netspend debit card for my orders because I didn't feel comfortable using my bank debit card for online purchases. I followed that up with copies of my bank statements and a copy of the netspend card showing the wish orders I placed. This was not acceptable to them. I placed money on the card at Walgreens now since I can't shop there and they refunded the money to there wish cash program. I'm talking about $78.00 as well as loosing my 1000 bonus points that allows for a percentage off. I've sent many emails and haven't gotten an answer back. Can you please help me get to the bottom of this and find some resolution. Coley Goodman my email is rickey6592058 thank you
account wish
I have an account with wish have had over a year .other people use my accpunt becsuse they have no phone or computer to order i dont use a bank account bur citi banl or pre pay cards i have $4 on my account and it keeps askinh me send bank stayement i dont have. One ask any banl u dont get them anymore if u want one yoi pay 3 month for them .why cant i order
they are deducting almost $100.00 from my checking account per month.
I ordered a pair of magnetic eye-lashes from wish, They said that all I would have to pay is shipping, Anyway I did receive the eye-lashes but later that month they deducted $99.76 from my checking account. The next month they sent me another set of eye-lashes, I didn't even open them, I just sent them back! Later that month they deducted another $99.76 from my account. I called them and they said that I would not get any more deliveries and they would send me a partial refund since I used the eye-lashes. I have not received anything more, but they are still deducting $99.76 from my checking account every month and I did not receive a refund !
2/1---$99.76
1/3---$99.76
12/3--$93.80
Total----$293.32.
Thankyou!
Carol Crane
[protected]@gmail.com
reloj de muñeca?
Respuesta a su correo recibido debido a mi queja, la cual le envio estos datos de tres pedidos, dos recibidos, 1º 69, 00€ recibido, 2º 57, 80€ recibido 3º 19, 40€ NO RECIBIDO
pero puedo estar equibocado en el producto, los tres pagos fueron efectuados 2/1/2019 por PAYPAL espero una aclaracion para esto y retirare gustosamente mi queja, un saludo...
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
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Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
Most discussed Wish complaints
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I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020Our Commitment
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URGENT
THEY SENT ME A PURCHASE THAT I DID NOT ASK ME, THEY CHARGED IT TO MY BANK ACCOUNT
I ASK ME TO REINTEGRATE MY MONEY TO THE URGENT BANK OTHERWISE I INFORM THE BANK
ORDER NO.
WOSPOO4723403024USA
SYBAA48546021
One Sansome Street, 40th Fl
San Francisco, CA
United States - 94104
+[protected]
www.wish.com