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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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S
4:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish uploaded photos

I am complaining about the uploaded photos on customers accounts. I found out that wish.com has allowed my ex partner to upload sexually explicit photos of myself aswell as him to use as reviews on products he purchased. I have been to the police as its known as REVENGE PORN. I have also sent wish.com 4 emails asking for someone to contact me. Still no reply. I now have full access to my ex partners account and I can NOT remove/delete theese photos. Also I looked at the people my ex was following or followers of my ex. SHOCKING what I have seen and an absolute disgusting shopping app. Wish.com have made pornhub look like a kids programme and there is no need for anyone to put this sort of thing on a SHOPPING website. It states that they review all reviews and that sort of content is NOT allowed. Im disgusted that in 6 wks and 4 complaints no one has contacted me. I wont let this go and seriously need something done im extreamly upset about the whole situation. My ex was even allowed to post a video of himself masturbating.

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S
5:57 am EST

Wish unauthorized debit card charged

I got my bank statement for Dec 2018 and I notice a charge for $204.99 from wish and I didn't even ordered anything. I have been writing to wish for the last 2 months and they are giving me the run around. I told them I want my money back they stold from me. I keep sending them emails sometimes they will send me back a email saying fill out a complaint I tell them I have over and over.

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P
1:59 am EST

Wish promo code

I got on the website a received a promo code "love" for up to 50% off (up to $100 is what it said). Placed several items in my cart that were in my wishlist, with a total of about $74 and $37 in shipping fees, I then added the promo code and it took off $3.70? That is not 50% off anything, not even one of the items. It took $3 off of an item that was $32. I have a photo of the promo that states "up to 50% off $100 maximum discount" and I get 5% off? How misleading! Especially when i've paid shipping costs that are double the cost of items. Very disappointed.

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C
7:16 pm EST

Wish I am complaining about so many items I bought in this company.

I am a costumer desecitione because l bouthg so many items in that company and only sent me 3 on 14 items with a amount of $55.00 dollars.
I really angry because they one time asked me that if l received my products and l answered no but never sent me nothing ; supposedly they sent me in December all of rest of my products.
I wish my money back soon.

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D
1:01 pm EST

Wish multiple items

Ic can only get to check out part and add all my info into the site but I can never get to the confirmation of so my items sit in the cart n I do not trcieve them when I don't recieve them I check the status of my delivery n see my items are still in my cart because I don't get s confirmation page never comes up for me then I lose all my items n n now I'm getting a notice my items are in the cart but I can't do anything about it n I wrote them twice

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D
1:55 am EST

Wish never receiving any of my 16 orders, refund me for your service not rendered

Out of my 17 orders placed in October 2018 I have received one item. As majority was for Christmas gifts I requested refunds. For the rest of my orders which are ALL over due and not moving you are refusing to give me a refund unless I shop more which is pathetic as I cannot even get my current orders out of you so why would I pay you more of my hard earned money for items I will never receive? There is a massive flaw in your logic! This is theft and I want a refund for all of my items which I did not receive as they are beyond the extended due date for delivery.

Order details summery: 30th October 2018, Order #: 5bd7f6e62635355a301a265c
Shipping address: Angela Buchner, Miramar Aqah Beach Resort, Al Aqah, Fujarah UAE. Total which wish owes me: 34.05USD

Order details summery: 20 October 2018, Order #:5bcad9bd004f843bd5805dcc
Shipping address: Angela Buchner, Miramar Aqah Beach Resort, Al Aqah, Fujarah UAE. Total which wish still owes me: 14.00USD + Shipping fees which I paid

1-
Item: New arrival kids clothes
Store: We Are Beautiful Love
Order date: 30 October 2018
ETA: 13 December 2018
Tracking: UQ284362069CN

2-
Item: 2 Colors Glittle Big Sister Shirt
Store: hangzhou wemlai co, ltd
Order date: 30 October '18
ETA: 13 December 2018
Tracking: UQ286666505CN

3-
Item: Kids Baby Boys Girls Summer catalogue
Store: Kids_ paradise
Order date: 30 October 2018
ETA: 12 December 2018
Tracking: UQ28686565CN

4-
Item: Christmas Gift handbags drawstrings 2pieces
Store: magicanimal
Order date: 20 October 2018
ETA: 13 December 2018
Tracking: BZ030707552CN

5-
Item:Christmas Gift handbags drawstrings 4 pieces
Store: magicanimal
Order date: 20 October 2018
ETA: 13 December 2018
Tracking: BZ030707552CN

6-
Item:Christmas Gift handbags drawstrings 2 pieces
Store: magicanimal
Order date: 20 October 2018
ETA: 13 December 2018
Tracking:BZ030707552CN

7-
Item: Baby summer clothing Newborn
Store: Ok but
Order date: 20 October 2018
ETA: Status said 'Delivered' which I repeatedly reported that I have not received this item
Tracking: UQ200798170CN

8-
Item: Woman makeup 3 seconds eyeshadow
Store:Mr. Chiang
Order date: 200ctober 2018
ETA: 7 December 2018
Tracking: UQ202936687CN

9-
Item:Woman makeup 3 seconds eyeshadow
Store: Mr. chiang
Order date: 20 October 2018
ETA: 7 December 2018
Tracking: UQ202723743CN

I want a full refund for these 9 items immediately so that I can close my wish account and never have to deal with your company again!

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M
1:47 pm EST

Wish payment method

Hi my name is Marcella Rodriguez I'm A customer from wish for past year I'm using my credit card and now it's saying that go to www payment.com got money in my card so I don't know what's the problem haven't been receiving my orders by mail but you're taking out my money from the card. If this ain't fixed by 2 days I'm going to court to report you..

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M
10:53 pm EST

Wish website wish

Today Jan 29 I had ordered several items from the Wish website mostly concerning cake decorating tips and other useful tools for decorating and submitted all my payment information and the site would not accept it and I don't know why.
It instructed me to goto this website to get it straightened out.

I would very much like to receive the merchandise I picked but I cannot get back onto that website to reorder.

I will appreciate any assistance you can give me to resolve this problem,

Thank you

Mona Barr

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S
11:39 pm EST

Wish shopping

Every time I put in my information for check out it says there is something wrong with my payment and they need more information. And it doesn't go through, so I would have to repeat the process over and over again. Please help me with my process orders on wish. I would love to buy something from wish, but there's something wrong. So can you help me.

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B
2:48 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Received S50009400012811 COAT Made in China. Material is not what I expected - very thin and unable to keep one warm in winter. And too big. I would like a refund of my $27.90 which I paid in good faith. I received an email asking me for a review of the order. I sent an email describing the fact that this product can't be used as a coat and is not at all a...

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S
2:30 pm EST

Wish refund not being processed

I placed an order for some Wii game storage containers in November. The items were supposed to be delivered just before Christmas. They were meant to be a Christmas gift. A few days later I noticed the expected delivery date had changed to January but the items were not yet marked as shipped. I contacted them right away to cancel but they refused to both cancel the order and refund me. After many messages back and forth I had no choice but to wait to see if the containers would even show up in time in January and do a refund/return then. The items still aren't here. They are late. The Wish app isn't even letting me request a refund now because my account is "in bad standing". The only way for me to request a refund is to shop more without requesting refunds. After all the bad service I received from them since November I have NO desire to continue to shop from them. I want my money refunded and my account closed. HORRIBLE customer service!

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J
4:41 pm EST

Wish r11 max

I have the same problem as that of the others and was also demanding for a refund. I bought that phone as a Xmas gift for my son and I was so disappointed coz it won't even fit a single game from google play store it indicates too low of GB for it to install not only that I bought a whole bunch of accessories that I cant even use although they make it look fit to any android all false advertising! Their websites doesn't even have something for comments to be seen by others. Sir Matthew I live here in the US we have to 2g here but it also won't read or cannot locate any sim card you put on all the slots that r11 have. Pls to the management of wish.com and geek.com, they both have the same products, pay us! Or it will be the law chasing you!

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B
11:33 pm EST

Wish giveaways

I know they are giving free stuff away so why complain but omg. I try and try and the I open the app 10 min early and as soon as it say it start I click ok and everything is sold out everything! Instantaniously! No chance at all! Howwwwwwwwwwww! Its so frustrating! Then I see people say they have won 3 days in a row and I like wtf. Give someone else a chance. There should be a rule you can only win 1 a week or month.

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L
4:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish wish.com

Fraudulent charges was made on my account and then they flag my account so I can communicate with you I need to be able to contact you guys so we can resolve this matter expediently fraudulent charges were made on November 18th December 8th December 13th and December 16th I need some sort of communication with you guys so we can resolve this matter as soon as possible

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H
9:50 am EST

Wish counterfeit products

On the 7th of January I placed an order of a Micro SD card, 64GB, of the company Lexar.
It was not the first order of this kind (Micro SD cards). I ordered several over the time hoping to get one working card.
The order arrived on the 25th of January.
After checking the card I recognized that it is fake, completely useless, once again.
Until the last one, I got always a refund.
But this time, wish.com blocked my account for refund requests, because of "too many requests". I only requested refund for non-functional cards. But I have to admit, ALL cards are fake, really all, with trade mark labels like "Lexar", "Verbatim", etc., so I asked for each of them a refund (maybe 6-7 cards at total).
The problem is, whish.com blocked my account for too many refund requests, but supports this way the distribution of counterfeit products.
So I payed 8 Eur for a product that does not work, I get blocked, and the seller goes without any consequences and continues selling these products.
This is wish.com!

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R
6:15 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Wish an authorized use of purchase

I had a friend in the past that was mentally challenged and I held onto his card for him. I would pay him cash and ask to use his card to buy something from wish.com. He met some new person that tried convincing him that I was taking advantage of him which I was not because I gave him the cash before placing the order and him being mentally challenged went along for her ride. My mother doesn't have a phone and is in the hospital and has allowed me to purchase a product around $20 for Christmas. I can send you a picture of my DL and her credit card so if fraud was ever brought up again, which was not true before, you have my information to press charges against me. I have a SSN card as well that I'd prefer not to send and with time I could get her DL picture to prove and provide the appropriate information to allow you to take action against me if something were to be mentioned that I wasn using a card w/ the cardholders permission. This time is family and I'm not dealing w/ someone that has a very paranoid personality and obviously forgot that I gave him the cash before ever placing the order to wish. Please contact me ASAP so I can get these items, thx!

-Ryan

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D
9:29 pm EST

Wish wish.com

Ordered $124.70 worth of product received nothing later learned it was coming from china so I gave it time for delivery because of that I lost the window for a refund...WTF. I have emailed so many times no response.Cannot get in touch with a live person everything is computer generated. I work to hard for my money as I expect most of you do as well to get riped off like this .I can't believe this company even exists .Shame on me for not doing my homework. I have gotten in touch with government agencies and told them about this website, KARMA .

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T
9:40 am EST

Wish unauthorized credit card charges

Yes, I placed an order for a set of men and womens rings. Have not received the rings and paid $5.00 for express mail. The money has been taken off of the card 3x. The card was Visa prepaid debit. Card # [protected], ex. date 09-21, 3 digit # on the back of the card is 533, the pin # is 1234. I need to know where my order is and why was the money taken off the card 3x.

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Ryan mcfaul
US
Jan 26, 2019 5:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I had a friend in the past that was mentally challenged and I held onto his card for him. I would pay him cash and ask to use his card to buy something from wish.com. He met some new person that tried convincing him that I was taking advantage of him which I was not because I gave him the cash before placing the order and him being mentally challenged went along for her ride. My mother doesn’t have a phone and is in the hospital and has allowed me to purchase a product around $20 for Christmas. I can send you a picture of my DL and her credit card so if fraud was ever brought up again, which was not true before, you have my information to press charges against me. I have a SSN card as well that I’d prefer not to send and with time I could get her DL picture to prove and provide the appropriate information to allow you to take action against me if something were to be mentioned that I wasn using a card w/ the cardholders permission. This time is family and I’m not dealing w/ someone that has a very paranoid personality and obviously forgot that I gave him the cash before ever placing the order to wish. Please contact me ASAP so I can get these items, thx!

-Ryan

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L
11:25 am EST

Wish order not right. wrong picture

My order that I received was wrong. I ordered fashion wall art and received the wrong picture. My e-mail is miles. [protected]@gmail.com. I ordered on jan. 12, 2019. Would like the right pictures as they would fit with my décor and the one I received did not. My name is lesia miles. I can be contacted at [protected] hm. Or [protected] cell. I would like to resolve this issue in a timely manor. Also send me a return address label so I can return the wrong picture

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W
5:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish the products

I have purchased in good faith items listed at the price the seller wants to sell. Ordinary items like plastic things are as described. However when it comes to the jewellery the seller has been less than truthful by advertising products as 925 sterling silver only to find they are not SS but base metal silver plated. When I've done the silver test and produced photographic evidence to show the base metal underneath and send to Wish for a refund. They have complied and made refunds what else could they have done? They have guarantees.
However I recently received a message from them & they have said "You have had a lot of refunds and have abused our generousity and must get yourself back in our "good standing" before we make any further refunds. But you can still shop. Now isn't that interesting that they are willing to support and work hand in hand with manufacturers who blatantly break the law by lying abut the quality of the products? And they blame me for telling them...Too many photos but the company have received them all.

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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