Wish
Reviews and Complaints

I was asked to send a bank statement of a purchase and I buy from you guys constantly. Over 2000.00 for Christmas this year! I have 2 accounts cuz my phone had to be cold rebooted therefore a new email address... I don't like sending personal information about my bank statements and I do all my transactions online. I will discontinue shopping with wish. I love it but this is ridiculous. I understand that one customer doesn't affect your profit in anyway but I have seriously spent over 3000.00 dollars in the past 6 months. I don't understand why you would do this to a good customer

I want my refund you have changed my endless match delivery date twice with no authority I'll be taking you to court and my net was meant to be delivered yesterday didn't receive it i want my refund or I'll be taking you to court for that to you are a bunch of scammers i what my refund to be started by 4:00pm my time or i will sue I'm sick of it i have received 1 item you incompetent fools sent

My name is Judyan Harris. my email is [protected]@yahoo
.com a little over a year ago one of my grandchildren. Ahold of my credit card and purchased a hundred and some dollars worth of things I contacted your company and they refunded the money and said I could no longer shop until I provided the check number and the receipt. I have not used the check in 5 years I have a debit and credit card I have since changed the numbers but you all will not let me purchase until I provide proof that there is no way I could have. I was a loyal customer and I shopped three and four times a month. What can I do so that I can start shopping a game because I haven't used a check in quite some time and I can't provide what you're asking me for because you charge it to my card at that time. Please tell me what I can do as I still would like to shop.

Hi,

I have ordered one headphone (5bb307b8c4f8a81c0d1f8b0d), on 2nd of Oct, firstly they told me that it will be delivered on 8th Nov, then it become 10 Nov and then 16th Nov. I still haven't received it and now its showing delivered.

Sent several mails to customer care but no response, no action has been taken. I have not got the product and not even refund.

Stop buying from wish.com, don't get robbed.

I ordered multiple of products in one purchase and i didn't receive the most of them although it is stated that they are received. I complained to wish and they didn't respond.
I have tried several times to refund the product but the are telling me to wait longer and i have already waited too long.
I need a costumer agent to contact them otherwise i will complain to paypal.
Please i want a refund!

I, Abbas Aliraza . +[protected]
I bougth a mobile phone from wish but i received different phone from the order page, in the order page it shows the phone is curve look nice whit dual camera woking but when i check it its not curve single camera working, finger print id is fake and when i complian to wish and send them pictures as a proof and i ask them to send me return label so i can return the item and claim my refund but they told me that i need to pay the postage, i told them its your fault becasue you send me wrong item why should I pay. Sending you some pictures which i send to them as a proof.
Please check it. Reply me soon.
Thank you

I ordered 4 packets containing 6 USB drives each. When plugging in the USBs they do not register on the computer. I also tried the USBs on my husband's computer and they did not register either so I cannot use them.
The order number is
Order ID: 5be03a080bf8cf2c945e1bb3
Order information is
6PcsTF Card Memory Card Micro ...
Store: iokunu
Quantity: 4
The package arrived on 21/11/18
Everything else I have brought from Wish has been very good.
I would like a refund.

I placed a piece of jewelry in my shopping cart along with other items on the www.wish.com, website. I did not submit the order for processing. I did, however, submit my credit card information for a "subscription" to wish in the amount of $.50 cents (an unusual amount) but I did not think much of it; the first mistake. I received an email that this order was processed much to my surprise. I tried to cancel but they said that the order was already processed and out for delivery, but according to what I read, it would not be delivered until after Christmas and was not really out for delivery; I was confused at that, but moreover, more confused at the fact that I had not executed the order in the first place because I would have done so for the entire order which I did not. There are still three more items in the cart which I tried to remove so that this incident would not repeat but I was not permitted to do so for some reason. I am very upset about this as I cannot incur more charges from this site. I went to the website to get support to speak to a representative, but I was in a Catch 22 situation with a message that kept repeating, did I want to cancel the order, but oops, I couldn't because it was out for delivery...but it really isn't? All I want is my money back on all counts, including my $.50 cents. These people are thieves of the highest caliber. Eleanor Lundy [protected]@aol.com

How can this be!? 5 month to receive what I bought and very little information as to where my order is. Not impressed. I feel robbed. Placed my order in July and I've STILL not received it. There's also no one to talk to as everything is automated. Escalating it to wish support only gives you an option of a refund and only in wish money. So you have to buy something else on wish.com which will probably only take another year to arrive. Who do I contact to find out where my stuff is!

Many of us know wish, site where you can make online purchases: personally I discourage you in the most total way.
I placed an order regularly paid by credit card: after a few days wish informs me that my order could not be processed and my account was blocked because they needed some data. They ask me (I quote textual words) ' a copy of a document where you see only my full name and the photo and copy of the credit card with the first 12 numbers obscured '. I write to the help desk service and ask how they could identify me without personal data and with a credit card with all the data obscured. No reply. I get annoyed and I ask for a refund of the amount paid and on november 9th they tell me that they have made the repayment. To date (13 days later) I have not received anything yet. No seriousness.

Everytime I try to submit my payment this message will appear there is something wrong with my my user account please visit http//wish.com/payment issue to resolve this I have been trying for two weeks now still not working its really getting me frustrating I have wish and mama account both are not working please if you can help me to fix this I be so happy

I brought off you today ok this evening I tried again without any luck said I had to send my bank statement to prove I had brought something from you.You can check this your end I am not sending a bank statement to you don't know how for a start and any way its private.
Iv`e had this trouble before with your site. it needs sorting out.

Katie smith (mrs)

I have repeatedly ask to return both pairs of boots, due to no arches in the boot(s). So far you keep sending me a letter stating I have not included the right information, which I have sent you the required information. Therefore, you have ignored me and will not get me the information I need to return these items. Your phone number only answers with a recorded message and will not send me to a customer supervisor. These were delivered 14 days ago and I want this taken care of immediately.

#2449215MEJHRGB8M Date 10/12.

#2449215MEJHRPBYRR Date 10/12

These are the style number.
I order two red dresses that weren't worth the price I paid for. I would return the dresses if I had a US address. These dresses came from oversea, I believe China. I hope we can get this mater solve quickly. I am willing to send the dresses back. I don't want them. I want a refund credited back to my credit card. if not I will report the Wish to BBB AND CONSUMER PROTECTION AGENCY.

I want to withdraw the amount placed in my wish wallet. I ordered a few things that did not arrive. Instead of giving me a refund, that money was automatically placed in my wish wallet. I purchased other items worth that amount that did not arrive, yet again. Now the money has gone back to my wallet and I know your terms state that the money cannot be withdrawn but firstly, I did not willingly add the money to the wallet and everytime I use that credit to purchase something, it never arrives. You guys are just making me run in loops and this is not right. It's been 5 months since this whole charade and now I want my money back in my account and not my wallet.

Horrendous experience and no refund! I don't want a refund any longer. I want a class action lawsuit to shut them down from scamming thousands upon thousands of people.
I paid express shipping...products came months later and were impossible to track despite their supposed "tracking" system which never really tells you where your product is.
Jeans arrived first way too tight despite the fact I ordered sizes up to make sure they fit. They were horrible quality, smelled like chemicals and all four button holes to close the jeans were completely sewn shut!
Well at least they were "sort of" what I ordered. The gray camouflage fur winter coat I ordered arrived as a completely different jacket. I'm a small but ordered a large to be sure. The coat that came was black (not gray camouflage) with a small hood (pic showed a huge hood), the material was thin and not warm, nothing to close the jacket. There was one string to tie it on one side, none on the other, and the worst...the sleeves came just past my elbow all tho rest of the coat was plenty big! The pic showed the sleeves past the models wrist onto her hand. Customer service was NON existent. Only way was thru their chat. When they finally responded via email where you click on a web link, I could read the response once to never open again since they "closed" the case refusing refund as they had contacted the seller and I got my product!
Horrendous scam site all around...

Good morning my name is Vickie Williams, I sent a complaint about the changes that was make to my account. And I haven't were back from you. And I also sent two items back three weeks ago, the money has not been put back in my account. So when will I see the money back in the account. Thank you Vickie Williams at 4085 Midway Rd #99, Douglasville, Ga 30134 email [protected]@gmail.com Can I please get a response on this

I placed an order on Wish.com immediately after sending the order I realized an item I had LOOKED at was also on the order. I sent a message requesting the item be removed from my order. I received an email saying my request had been received. Then the total amount was charged to bank account and when the 2 items FINALLY arrived they were NOT what I had ordered. They were not even the same size.
I want my money returned and I want an address so I can return the very disappointing merchandise I received, back.

The person below has fraudulently used my credit card information that they fraudulently got. Please cancel this order and investigate. The FBI has already been notified.

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Hi Treasure,
Oops, your order has been declined. Please try again with an alternative payment method.
Order ID: 5bec5f89db7ab871b0f41dc2
Shipping Address:
Artemii Syrin
ulic.Goppius
home 60 kn 1
Arzamas, Nizhegorodsk. oblast 607220
Russia
Payment Method:
Credit Card
MasterCard: **** 3338
Zip/Postal Code: 44028 Payment Details:
Item Total $36.00
Shipping $12.00
Order Total $48.00

IP67 Waterproof Smart Bracelet...
Store: HtyuanStore
Quantity: 1
Cost: $36.00
Status: Payment Declined
We have not received payment for this order.

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