CB Department Stores Woolworths South Africa fresh foods

Woolworths South Africa review: fresh foods 1

Woolworths of ZA

Nov 24, 2014 3:41 am EST

Resolved

Featured review

To whom it may concern:

I am writing this letter to you to bring to your attention a problem I have had with a bottle of strawberry low fat drinking yoghurt I purchased from one of your retailers. Allow me to elaborate.

During the process of this week I purchased a bottle of strawberry low fat drinking yoghurt (Barcode: [protected]) made by your company from one of your retailers. I know it is one of your best selling products and that is exactly what prompted me to buy it. Unfortunately, it looks like the bottle of strawberry low fat drinking yoghurt I purchased is defective. The quality was terrible: It is in no usable condition. I am impressed with the quality of the bottle of strawberry low fat drinking yoghurt that I had purchased previously and that has had me to buy from your line of products again. But the main purpose of a bottle of strawberry low fat drinking yoghurt is for my 4 year old daughter and this bottle of strawberry low fat drinking yoghurt is in unusable condition, terribly sour and old. This bottle of strawberry low fat drinking yoghurt is one the bottles that doesn’t seem good for my daughter what so ever nor for any one on that note.

This is not the first time I have purchased bottle of strawberry low fat drinking yoghurt made by your company, but this is the first time I have experienced a problem. I am hoping that you will take measures necessary to replace this fault unit with a good one and compensation for the inconvenience that it has caused due to I have been up all night with my daughter with a runny tummy and serious cramps that I had to medicate her. I can provide you with the empty bottle of strawberry low fat drinking yoghurt, if needed.

Expecting a prompt response,

Sincerely

Mrs C G Niemand
[protected]

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

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Robyn English

Wyong, AU

1 comments

Robyn English of Wyong, AU

Apr 02, 2015 12:46 am EDT

trying to find the nine missing DOMINO 'S to finish the set of 44, Went shopping at Lake Munmorah spent $63 only to find they had been out of domino's since early this week. IF YOU HAVE A PROMOTION AT LEAST HAVE THE ITEAMS FOR IT.

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Woolworths South Africa Contacts

Woolworths South Africa phone numbers

+27 214 079 111
+27 214 079 111

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Head Office Switchboard

+27 860 022 002
+27 860 022 002

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General Enquiries

+27 861 502 020
+27 861 502 020

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Woolworths South Africa emails

custserv@woolworths.co.za

100%
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Support

shop@woolworths.co.za

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Woolworths South Africa address

93 Longmarket Street, Cape Town, 8001, South Africa

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