CB Department Stores Woolworths South Africa No answer to previously lodged complaint!!!

Woolworths South Africa review: No answer to previously lodged complaint!!! 1

Peter Botha of US

Feb 06, 2025 3:40 am EST

Verified customer

Review updated: Feb 07, 2025

Featured review

I RECENTLY submitted a serious complaint about the extremely poor service levels offered by WFS.
I requested that your Mr John Hartley contact me so that I can share all the details of the extremely poor services levels offered by his financial department
Needless to say that I am still waiting for some sort of response!
I have the feeling that although we as your loyal customers and that do have problems with WW, and that take time to bring these issues to your attention, NOBODY seems to read our complaints!

Desired outcome: Wow, it would be great if mt message could be passed onto the person I want to speak to

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S. Walsh

1 complaint

9 comments

S. Walsh

Feb 07, 2025 7:27 am EST

Verified customer

Woolworths Financial Services (WFS) clearly does not care about customer concerns. Since they won’t talk to you, escalate the situation — publicly shame them on social media and tag the managers while filing a claim on the National Consumer Commission (NCC) of South Africa. Should any further silence come from them, take your money to a more deserving establishment. They clearly are not going to say anything.

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Woolworths South Africa Contacts

Woolworths South Africa phone numbers

+27 214 079 111
+27 214 079 111

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14%
Confidence score

Head Office Switchboard

+27 860 022 002
+27 860 022 002

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12%
Confidence score

General Enquiries

+27 861 502 020
+27 861 502 020

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Financial Services

More phone numbers

Woolworths South Africa emails

custserv@woolworths.co.za

100%
Confidence score: 100%

Support

shop@woolworths.co.za

96%
Confidence score: 96%

sales

Woolworths South Africa address

93 Longmarket Street, Cape Town, 8001, South Africa

Woolworths South Africa social media
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Feb 09, 2025
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