Woolworths South Africa’s earns a 1.0-star rating from 246 reviews, showing that the majority of shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Return policy
I brought a dress at Woolwoths in Claremont Cape Town for R725 for a weeding that I was attending in their Eastern Cape, when I came back days after wanted to take the dress to the cleaners so that they can was the dress so that I can put it away, bt saw that the dress was peeling and I had only wore the dress max 3 hrs as the traditional weddig was on that...
Read full review of Woolworths South Africa and 24 commentsMould in kiddies yoghurt
I bought a 6 pack of Spiderman Kiddies Yoghurt for my son. It expires on the 30/03/15. I opened one today and found mould inside the yogurt. It was absolutely disgusting to see that and also very disappointing. The thought of what could have happened to my son really scares me. I will nor be buying food from woolies again. Also I will make sure that other...
Read full review of Woolworths South Africa and 1 commentfresh foods
To whom it may concern: I am writing this letter to you to bring to your attention a problem I have had with a bottle of strawberry low fat drinking yoghurt I purchased from one of your retailers. Allow me to elaborate. During the process of this week I purchased a bottle of strawberry low fat drinking yoghurt (Barcode: [protected]) made by your company from...
Read full review of Woolworths South Africa and 1 commentFalse advertising
I am highly gluten intolerant and went to woolworths to purchase 'gluten free' products. I purchased 'OAT AND SESAME GLUTEN FREE RICE CAKES", on the bottom of the packaging they are marked " VEGAN" "EAT WELL" "WHEAT AND GLUTEN FREE" However in the ingredients they are not marked that the oats are gluten free and oats ARE NOT NATURALLY GLUTEN FREE- they...
Read full review of Woolworths South Africa and 1 commentpaid up letter
I had a woolworths staff account. When I left woolworths the company did not deduct the amount owing. Upon applying for a bond I was told that I have been blacklisted for not paying my woolworths account, which was not even brought to my attention in the first place. After hearing about this I went into a woolies store and paid my account in full. I have...
Read full review of Woolworths South Africa and 13 commentsWoolworths South Africa Reviews 0

If you represent Woolworths South Africa, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Woolworths South Africa complaint handling
-
Woolworths South Africa Contacts
-
Woolworths South Africa phone numbers+27 214 079 111+27 214 079 111Click up if you have successfully reached Woolworths South Africa by calling +27 214 079 111 phone number 15 15 users reported that they have successfully reached Woolworths South Africa by calling +27 214 079 111 phone number Click down if you have unsuccessfully reached Woolworths South Africa by calling +27 214 079 111 phone number 19 19 users reported that they have UNsuccessfully reached Woolworths South Africa by calling +27 214 079 111 phone numberHead Office Switchboard+27 860 022 002+27 860 022 002Click up if you have successfully reached Woolworths South Africa by calling +27 860 022 002 phone number 14 14 users reported that they have successfully reached Woolworths South Africa by calling +27 860 022 002 phone number Click down if you have unsuccessfully reached Woolworths South Africa by calling +27 860 022 002 phone number 16 16 users reported that they have UNsuccessfully reached Woolworths South Africa by calling +27 860 022 002 phone numberGeneral Enquiries+27 861 502 020+27 861 502 020Click up if you have successfully reached Woolworths South Africa by calling +27 861 502 020 phone number 1 1 users reported that they have successfully reached Woolworths South Africa by calling +27 861 502 020 phone number Click down if you have unsuccessfully reached Woolworths South Africa by calling +27 861 502 020 phone number 1 1 users reported that they have UNsuccessfully reached Woolworths South Africa by calling +27 861 502 020 phone numberFinancial Services
-
Woolworths South Africa emailscustserv@woolworths.co.za100%Confidence score: 100%Supportshop@woolworths.co.za96%Confidence score: 96%sales
-
Woolworths South Africa address93 Longmarket Street, Cape Town, 8001, South Africa
-
Woolworths South Africa social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 26, 2025
- View all Woolworths South Africa contacts
Most discussed complaints
Return policyRecent comments about Woolworths South Africa company
Dish containing focaccia bread to bake



Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!