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Woolworths South Africa

Woolworths South Africa review: False advertising 1

T
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2:38 am EDT
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I am highly gluten intolerant and went to woolworths to purchase 'gluten free' products.
I purchased 'OAT AND SESAME GLUTEN FREE RICE CAKES", on the bottom of the packaging they are marked " VEGAN" "EAT WELL" "WHEAT AND GLUTEN FREE"
However in the ingredients they are not marked that the oats are gluten free and oats ARE NOT NATURALLY GLUTEN FREE- they are grown in the same crop fields as wheat and therefore are 99% of the time cross contaminated with gluten.
I ate these rice cakes and have been feeling I'll and sick for 3 days, I get headaches pain in my joins and feel nausea.
I find it quite shocking as Woolworths pride themselves in this...big stuff up and I am very disappointed. I would highly advise you to check this recipe...

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SarahDownes
Cairns, AU
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Jul 28, 2014 7:47 am EDT

I was shopping at a Cairns Woolworths and when I went to the deli section to purchase some cold cuts of meat. I was met with one of the rudest people I have ever met. He would not make I contact and when I requested an item that he had to cut up he verbally abused me under his breath. I was so shocked at this behaviour that I left the store in disgust. His name tag said his name was Duane.

  1. Woolworths South Africa Contacts

  2. Woolworths South Africa phone numbers
    +27 214 079 111
    +27 214 079 111
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    14%
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    Head Office Switchboard
    +27 860 022 002
    +27 860 022 002
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    12%
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    General Enquiries
    +27 861 502 020
    +27 861 502 020
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  3. Woolworths South Africa emails
  4. Woolworths South Africa address
    93 Longmarket Street, Cape Town, 8001, South Africa
  5. Woolworths South Africa social media
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