1xBet
Reviews and Complaints

I don't get my deposit ammount to my account and they don't responce properly

I have transferred 500 EGP since 2 days and I haven`t received my money yet

the customer representatives in Egypt are helpless and not professional

my ID : [protected]

transaction date : 1apr22 at 22:20

these are screenshots from the transaction

and I already sent bank statement to the concern department through the email

now it`s been along time and I didn`t received my deposit into my account

I needed this amount in a certain time for a certain bet and now it`s gone

so I also need compensation for the damage

this is my email if you want : NOOR.ELDIN.[protected]@GMAIL.COM

My email - [protected]@gmail.com

Request #[protected] to withdraw funds to UPI MAN ASH

My 1xbet id - [protected]

Information about your request

Transaction ID: [protected]

Amount: 25000.00 INR

Bank Account number: [protected]

Bank account Holders Name: Shubham ganesh naik

Bank Name: HDFC bank

Phone Number: [protected]

IFSC Code: HDFC0004435

Date and time - Mar 29, 2022, 20:57

I can provide my latest upto date bank statement

I have been sending mails with all documents and proofs attached from last 4 days . But i have got no reply.

Transfer my money back into my bank account , or Give me it back in my 1xbet account .

If you have transferred the money i would like to have transaction details , reference number , bank statement of the same 25,000 payment which was supposed to be made in my bank account.

Indian 1xbet support team is fraud .

Transferring money to wrong people / their own bank accounts and them claiming it as sent wont work.

I had deposited 500 rs in 1xbet account on 28 March 2022 and till date amount is not updated in 1xbet. I have mailed them, I have had a chat with them but no response no solution so far. Pls do the needful

Sir 24hrs huwa pay kiya hu mai abhi tak add nahi kiye

My problem is I want to remove my google authentication so I called them then they told me to upload the registered documents so I upload it then I treid them they told me you have to raise a request to merge my contact no. With other account which I usually used then I have to wait for 1 hr so after 1 hr I called them they said you have to wait for 1 hr and yet no reply from them, after 24-30 hrs they said you have to wait for 1 hr (1-1) hr wot is this how much 1 hr they take. I have tried them a lot after 20-30 mins call was connected and after that no resolving of the issue and they disconnected the call, what is this behaviour of your customer support. I have tried them to make a call since yesterday. Pathetic service of 1xbet

Bonjour, mon compte a été fermer sans aucune raison avec un solde créditeur.

Impossible de vous contacter via e-mail après plusieurs relances.

স্যার,

আমি টোটাল দুইবার ডিপোজিট করার পর টাকাটা গেমিং ওয়ালেট এ এড হয়নাই।

আমি আশা করছি প্রতারিত হবনা।

দুইটা ডিপোজিট এর মধ্যে প্রথম ডিপোজিট নিয়ে অনেকবার মেইল করেও আমার টাকা ওয়ালেট এ এড হয়নাই। তারপর আজকে আরেকবার ডিপোজিট করে সেই টাকাও পেলামনা।

আপনারা কি দয়া করে দেখবেন আসলে সমস্যাটা কোথায়?

Player id: [protected]

Transaction ID: 715VW0YH

Client no: [protected]

Agent number: [protected]

Time: 12:53

date: 01 April, 2022

Amount:500 Taka

Screenshot Attached : NAGAD APP

Player id: [protected]

Transaction ID: 9CF8I29BLM

Client no: [protected]

Agent number: [protected]

Time: 22:07

date: 15 March, 2022

Amount:800 Taka

Screenshot Attached : Bkash App statemenD

I have 2 pending deposit and 1 withdraw pending.

Deposit 1 Details :

1) Game ID : [protected]

2) Transaction ID : 7149QZJS

3) Client Number : [protected]

4) Agent Number : [protected]

5) Date and Time : 9.35 PM and 25.02.2022

6) Amount : 2000 taka

7) Payment Method : Nagad

Deposit 2 Details :

1) Game ID : [protected]

2) Transaction ID : [protected]

3) Client Number : [protected]

4) Agent Number : [protected]

5) Date and Time : 10.04 PM and 29.03.2022

6) Amount : 1000 taka

7) Payment Method : Rocket

Withdraw Details :

Transaction ID: [protected]

Amount: 2900.00 BDT

আপনার বিকাশ ওয়ালেট নাম্বার ( শুধুমাত্র পার্সোনাল নাম্বার এ টাকা প্রদান করা হয় ): [protected]

I have given all my details here. Check Attached Images for proofs. Please solve this problem asap and reply me here. I am waiting a long time for my deposit and withdraw money so do something asap.

Hello please I credited my account with 20,000 naira at 9:08am and up till now I haven't gotten any money in my app id:[protected]

Yesterday about 7.30 pm I deposited amount of 100+1900-total 2000 rupees.In patym wallet of which 1xbet ask me to deposit. After 11.30 I win 3450 then I requested for withdrawal. They approved my withdrawal but I didn't yet get my money I have so shortage of money that's why I take risk and their customers support did not answered.

আমি গত 27/03/2022 তারিখে 3000টাকা ডিপোজিট করেছিলাম কিন্তু আমার ওয়ালেট এ এখনো টাকা জমা হইনি। নিম্নে ডিপোজিট এর সমস্ত তথ্য প্রদান করা হলো:

1. BDT Wallet No (user ID) :[protected]

2. Trans ID/ TrxID:9CR5R8D0O3

3. Client phone no:[protected]

4. Agent phone no:[protected]

5. Bkash time and date: 27/03/2022, 6:16 PM

6. Amount: 3000

7. Bkash Screenshot:

উপরোক্ত তথ্যগুলো দেখে আমার ওয়ালেট এ টাকা জমা করার জন্য অনুরোধ করা হলো:

Your company block my acc with accused mefir gaving several acc l want my money back that money is too much for me

Hello, hard, yesterday my account was closed after withdrawing money and I sent a message to the security email. Has been. The answer is not convincing and he just said that our security team recognizes that we are communicating with you and your account is blocked and you have no right to withdraw money and after this email, unfortunately, he will not give me any answer. There is no reason to end. My money is blocked for no reason

1xbet id :[protected]

I deposit jazz cash auto 6370 rupees 4 day before but till not get in my account I get mails calls live chat but not solve my issue I provide everything transaction slip , sms confirmation ,jazz cash statement but I think this site fraud

I make a bet and won and the money wasn’t deposited into my account it’s been, and it’s been three days now

i already report to them that i cant withdraw my funds.

then they ask me for some documents.

before that i already send some documents. proof of identity. now they request billings and bank statement. i told them i will request for that bank statement. now ive check my account they already empty my balance.

im asking why i have a ZERO balance on my account. and they reply a same msg. they didn't answer my question. now i cant place a bet because they took my balance. and how can i withdraw it if i have no balance on my account.

im looking forward to solve this issue.

1xbet security team

They fraud and scam

They tell me I have to deposit $ 2,000 into my account to be able to withdraw my money

They really think I'm stupid

Even if they do not return my money, I will not add $ 1 to my account

This site has lost its credibility and I have no cooperation with them even if they open my account

Image attached

I have been a customer of this site since 2019. I replenished the account a lot, partially withdrawn, bet in singles and express. Recently, I began to win more, so once again making a request for withdrawal, I was refused and demanded a “Request for Documents”. I sent all the necessary documents, passed the verification. But I received an answer in the mail:

“We inform you that we have made a decision to terminate cooperation with you (closing a gaming account) on the basis of the General Provisions of the Rules of the Bookmaker. The decision was made after a thorough investigation of the situation by our Security Service. We ask you not to create gaming accounts in our company.

> In view of the fact that your actions are a gross violation of the rules of our company, the decision to terminate cooperation is final and not subject to revision.

> All requests from you on the topic of blocking will be ignored.

>

> You can withdraw funds in the amount of the amount of the deposit."

I don't understand what I'm accused of. I don't have any "duplicate accounts" on this site. Before the start of the proceedings, there were UAH 133,100 on my account, UAH 46,762.17 were made available for withdrawal, i.e. they took 86337.83 UAH from me. The amount of deposits I made on the site is also much larger than what they made available for withdrawal. I have all relevant screenshots.