More than 1000 reviews matching “mattress”

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Sleepy's - won't exchange defective mattress Complaint We've lost all confidence in Sleepy's. We tried their 'diagnostic' bed which was supposed to indicate the best mattress for us. Instead of giving us what we asked for, (we wanted something similar to...

Sleepy's - SAGGY EXPENSIVE MATTRESS Complaint In July 2007, my husband and I were in the market for a very nice mattress. We wanted something super comfortable and long lasting. We decided on a Sleepy's pillow top with a cost of over $3000.00...

American Signature Furniture - king size mattress Complaint I bought, in Feb. 2008, a brand new king size bed and mattress. My husband and I were very excited. A few months later the side rail on the bed broke and needed to be replaced. I called and talked to...

Tempur-Pedic North America - Mattress too soft Complaint My husband and I purchased this mattress on the advice of our son and his wife. They purchased their mattress 2 years before we purchased ours and they have never had an issue with theirs. At first...

Aireloom - Lump in the middle Complaint I purchased an Aireloom Mattress 4 years ago. Within a year, a large lump developed in the center of the mattress. Over time, I have tried beating it down, but to no avail. I finally contacted...

Sealy Mattress - Does not stand to &sold& warranty Complaint Sent to JCP via Mail R.R. w.enclosure of letter ignored by JCPenny’s, If no solution or acceptable rebuttle is received by November 30, this will be forwarded to the media and others. Mailed: October...

Aireloom - Faulty Mattress Complaint I have purchased an Aireloom Mattress at Mattress City in Pasadena, CA in October2010. Ever since purchasing I have had problems with it, tried returning it at the dealer but they are just too busy...

American Freight - website price was not given at store Complaint I walked in to the store this evening looking to purchase a queen mattress. The store was closing and we were in a hurry, my husband and I wanted to leave with a mattress and found one we liked. When...

Stearns & Foster - Failure to Honour Discount Complaint Upon entering the store a sales associate greeted us with a "Flip it to Win" card. We flipped a 30% coupon deal. Proceeded to the mattress area & after some evaluation of different types of mattre...

Sleepy's - defective mattress scam Complaint I am now on my SECOND defective mattress. I purchased the first one in 2008. It sagged an amount the mattress inspector had never seen. My bed had all the proper support needed, so it was deemed a...

Kingsdown - Product Complaint Snooze promotes the 'sleep to live'system which is actually a computer system that after you lie down on a mattress hooked up to a computer it will tell you what the ideal mattress is for you...

US Mattress - no costumer service Complaint Recently I purchased a bed on line from US MATTRESS.COM and had a very bad experience. After six month the mattress COLLAPSED, it was a SEALY, after phoning the company( US MATTRESS.COM) I was told...

Leon's Furniture - mattress warranty Complaint Bought a mattress frame and mattress cover with extended warranty. Gave me the wrong mattress then when I went to exchange it they said there will be no warranty on the correct mattress unless I buy...

Serta - Mattress - imperfect Complaint A week ago, I bought a rather expensive bed system which included an adjustable base and a mattress both made by Serta. I tried the bed in the store and picked the soft bed. It felt good. After I...

Serta - Mattress is too soft Complaint We purchased a firm Serta Innerspring Unit mattress from Sears in 2013. It has become too soft for my wife and uncomfortable. First I tried to have the mattress exchanged for an “extra firm” mattre...

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US Mattress - Purchased Simmons beauty rest Complaint I recently purchased a mattress from US Mattress, on Oct. 18, 2015 and received this product on Nov. 4th, 2015. I would not suggest buying through this company due to the deceptive advertising and...

JC Penney - never buy jc penney furniture / mattress and frame bed set Complaint Never purchase any bed or furniture items from j. C. Penny !!! Purchase their top end sterns and foster bed set and within a few months it began sinking in the middle, and I am not some large...

Kingsdown - Mattress Complaint I bought a Kingsdown Sleep to Live 800 mattress 6 years ago. Within the first year the mattress started to sag. I had a mattress inspector come and inspect the mattress. It was sagging 1-1/4 inche...

MattressNextDay - Mattress Complaint I bought 2 mattress double and king size - 5 years Guarantee last year from MatterssTomorrow. 1. Mistake 1 - Guarantee information: After mattress delivered to my home, nothing mentioned about...

Mattress Firm - selling product not fit for use Complaint Not fit for even a 40lb child I purchased the twin mattress 2 weeks ago from a Mattress Firm near my home. It was for the top bunk for my 5 year old daughter. When I was in the store, I looked at the...

Big Lots - serta mattress Complaint On 8/29/17 I went to Big Lots in Kannapolis NC to purchase a mattress. The lady in furniture section helped me. I told her that I would like to purchase the Lander Serta mattress but she gave the...

Mattress Firm - lied to by the salesman in writing x3 Complaint We bought a floor model high end mattress set at the Texas State Fair a week ago. We got a great deal, or so we thought. The mattress has not even been delivered yet and we have discovered that the...

Mattress Warehouse / SleepHappens.com - comfort exchange policy Complaint We purchased a new sealy posturpedic mattress in the Frederick, MD, store. The salesman gave us serious misinformation and we did not understand their comfort exchange policy prior to purchase. The...

Leon's Furniture - sealy mattress Complaint Hello We order (2) identical Sealy Mattress (1) King and (1) Queen - they where deliver. That same night my daughter woke up (1) hours after going to bed complaining about a lump in the middle of...

IKEA - mattress 9 years old defective unable to exchange or return without proof of purchase Complaint My experience this evening at the customer return counter at Leslie and 401 branch was very humiliating and unpleasant. The customer service rep had to find a suitable person to check the mattre...

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