AliExpress review: Defected lcd screen - bad seller

On Jun 29, 2023 I've purchased the below LCD screen from Aliexpress with the order [protected]:

https://www.aliexpress.com/item/1005004207501076.html?spm=a2g0o.order_list.order_list_main.105.21ef1802Wnck6j

I've received the LCD screen on Jul 18, 2023. The screen was defected from the beginning. Unfortunately I didn't had the time to check it on the first 15 days. When I checked it, I found that the screen was defected. On 30/7/23 I've informed the seller that the screen was defected. They asked for proof and I've send them the video from the screen behavior:

https://drive.google.com/file/d/18FtFwvGuk052RNuujkjfqXpz6G9kE0KI/view?spm=a2g0s.imconversation.0.0.68723e5f4OnZZB

On 2/8/2023 I asked them if they can refund the amount to place a new order to have the buyer protection again. Then they proposed to Leave them 5 star review and then they will send me the new screen with the new tracking number. I've followed their suggestion and I've left the 5 star review. Then on 8/8/2023 they send me a video from a screen that is tested. Since 3/9/2023 I didn't received the new Screen and I asked seller if they can give me the shipping number. On 5/9/2023 they send me the message "Dear, I help you to consult the logistics information". After that message they never send me the shipping number and also they have blocked me in the chat. Every message that I have send since then I'm getting a system message "Sorry, they cannot receive messages from you.". I've never offend them with my messages. From a 290 total reviews they have 45 with 1 star. Many of them report the same problem I've tried to find a solution via chatbot, but always says the 15 days to dispute has passed, contact with the seller. Also on the product page there mentioned the 90 days buyer protection.

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