Menu
Login
I would like to know what kind of a company cannot stand by their promise of a refund if the customer is not satisfied with a product? Order # [protected]. This is the order I made on June 25, 2024. It was a gift for my husband and he does not like it. S pertaining to your company's policy, I could return and refund if not satisfied. I have tried many ways to resolve this issue to no avail. I received product on June 30. I earnestly paid for it depending on warranty. I am NOT HAPPY with the outcome of you saying this has been settled! It has not. I wish to return and refund this item. I did receive this. It has not been opened and never used. Please abide by your company's policy. If I do not get satisfaction on this matter, I will be forced to never order from AliExpress again. A person or company is only as good as their word and at this point, your company is not customer friendly! My email is: [protected]@aol.com Please make this right so I can continue to be a customer. NOT A HAPPY CUSTOMER! Paid in full thru PayPal.
Desired outcome: Please refund
Confidential Information Hidden: This section contains confidential information visible to verified AliExpress representatives only. If you are affiliated with AliExpress, please claim your business to access these details.
Dealing with AliExpress refunds seems more complicated than it should be! Who knew getting a refund could feel like navigating a maze with no exit?
Hopefully, they find their customer service compass soon and make things right, so you don’t have to become a one-person boycott. It's only fair they stick to their word and keep you as a happy customer.
Here's hoping your refund arrives faster than you can say "I’ll never order again!"