Amazon
Reviews and Complaints

OK so I don't have a bank so I use prepaid gift cards usually visas . Right before the lock down happened I started buying alot of stuff thinking I was going to be stuck inside for at least a couple months the things I was buying was for my tattoo business / a top of the line printer and expensive paper and ink and my own hobbies art stuff and rc parts / drones and rc cars good drawing paper etc/ designer cologne beats by Dre etc so after spending about 6,000$ usd. About a week went by and amazon suspended my account saying that they suspect me of fraud and that they were going to review my acct and I'm like OK as long as they send me my stuff. A couple weeks go by and I still couldn't get in my acct . So I start calling them and they say after about 45 min on the phone that I wait 24-48 hrs and they will unlock my acct but everytime I would wait a couple days and try to sign in nothing and I would call them back and they would tell me the same thing wait 24-48 hrs and my acct would be unlocked. Well after at least 10 times doing this and wasting about 500 minutes of my precious time I was like

f?&k them, I'll just get my money back from visa ...hah nope visa not gonna help me so I kinda gave up dealing w them for about 6 months because everyone I spoke w about the incident said that they would not keep my money for more then a year so I figured I would get it after a year as long as I kept in touch and called and complained every once in awhile so a year goes by and I do the same thing I did in the beginning call them every 2 days after they would tell me my acct would be unlocked and after doing again about 10 times I quit and another 500 minutes of my time wasted so were at around 1000 minutes of my life wasted so far. so my friend tells me that I should go to the attorney generals office and make a complaint so I do,I make a complaint online and after 3 months or so I get a response saying that they will look into it for me so I get stoked thinking alright the system is finally workn for me / a veteran/ a father/ a grandfather/ a high school and college graduate / a law abiding citizen... After a couple more months go by I get another letter stating that the attorney generals office took care of it and amazon should be contacting me soon . So a month goes by and amazon sends me an email saying that my account has been reviewed and they have not found any reason to keep me locked out as they have not found any evidence of fraud and why would they the only problem they were having is that I was spending to much money ? So after that I think it's gonna get taken care ...nope they are telling me they unlocked my acct but they haven't sent me anything they haven't gave me my money so about 2 years into this bs I start calling them daily for bout a month straight again wasting about another 1200 minutes of my life to no avail they just literally refuse to give me my money back for some God dam reason I can't figure out why a bijillion dollar company would want my 6,000$ ?so now 2 and a half years later 6000$ dollars and around 2200 minutes of my life gone w no get back and it looks like I never will get that money back and I forsure know I will not get my hours of life back and I am extremely disgruntled w amazon and the horrid customer service they provide. They just do not give any sh$$s about anyone as long as they have ur money they got ur balls. Do not do any business w them they will rob your [censored] sooner or later go to eBay those 2 and a half years of time that went by I didn't have a single problem w ebay they wanted my 20,000$ a year I spent w them and I was happy to do business w a company that's not shady as hell

I have ordered hisence f/freezer to be delivered wednesday the07/09/22. ££539.99. You have also charged to my bank account the same item for £551.99. I have been charged twice. On the 05/09/22. I only want the one item to be delivered on the 07/09/22. The reason for the mix up is because my bank declined the first payment. This was because the item was going to a different address and they were trying to protect me. They told me that I had to order the item again and you have taken payment for both times I ordered. You have recently sent me an email to say bot items have been declined by my bank? Could you please refund the £551.99 and deliver the item [protected]. Could you please take my old f/freezer away at a cost of £12 totalling £551.99

https://d22hpbss445fg5.cloudfront.net/?language=English&country=United%20States&type=Contact%20Center%20/%20Virtual%20Contact%20Center&issue=Contact%20Center%20/%20Virtual%20Contact%20Center&help=My%20Application

Dear HR dept,

      Please help.

      This is a copy of my chat with Amazon Candidate support. and the link above should take you to the exact conversation.COPIED and PASTED below.

Welcome to Amazon Candidate SupportSagar09:05 AMHello! My name is Sagar. Thank you for contacting Amazon Candidate Support. How may I help you today?Joe Deir09:06 AMI really needs someone's help. I just got cut off in a chat session. Now I have to start all over. Joe Deir09:07 AMThis is the email I got from AmazonJoe Deir09:07 AMHi Joseph,

We noticed that your application for the position of Executive Assistant (ID: 2218520) is incomplete.

We can't consider you for the role until we've received your completed application. Joe Deir09:07 AMI tried to correct any problems and the system will not allow meSagar09:08 AMI understand that you received an email stating that your application is incomplete. Joe Deir09:08 AMI needs an email address of someone who can help... and a copy of my last chat session sent to me, please.Sagar09:08 AMI am sorry, I am unable to view the previous conversation but please do not worry I will surely help you.Sagar09:08 AMFor security reasons, can you please provide me with your phone number and e-mail associated with your application? Joe Deir09:09 [protected]@gmail.com 708-307-9777Sagar09:09 AMThank you for verifying the information on your profile. Joe Deir09:09 [protected]@gmail.comSagar09:10 AMDid you apply through amazon? jobs? Joe Deir09:10 AMI feels that I am being discriminated against. Joe Deir09:10 AMyes ... It is a remote position from homeSagar09:11 AMUnfortunately, I do not have any specific information about that position. Our team is dedicated to candidates applying for positions posted that can be found on amazon.com/apply, which are warehouse and customer service jobs. All current Amazon openings can be viewed at www.amazon.jobs.Sagar09:11 AMThank you for your interest in Amazon! For the position you applied for, you will be contacted by a recruiter or hiring manager if you are chosen to move forward in the process. Please keep an eye on your emails and incoming phone calls.Sagar09:11 you can also check the status by going to https://www.amazon.jobs, selecting the menu icon, then selecting ‘Review Application Status.Joe Deir09:11 AMExecutive Assistant (ID: 2218520Joe Deir09:13 AMI did the system will not let me review my application and as you can see my email says it is incomplete. But it was accepted. I need a status... and an update as to what they want exactly.Sagar09:15 AMI is sorry, Please wait for a recruiter to contact you. If we had access to your application. I would have surely helped. Unfortunately, amazon. jobs have a different database and we cannot access it.Sagar09:17 AMIs there anything else I can do today to assist you? Joe Deir09:17 AMOkay .. I followed the link you gave me ..and I tried it before... It will NOT allow me to review... Please also give me an email address to the correct deptSagar09:18 AMI am sorry, Joe We are not provided with contact details for HR/Recruiters whose applications are on amazon.jobsSagar09:18 AMPlease waits for a recruiter to contact you. Joe Deir09:19 AMCan you send a copy of this chat to the correct dept? also? I need to copy and paste this to the correct email.Sagar09:19 AMThank you for your question. I am sorry that we can only help candidates for hourly positions like those at Amazon's fulfillment centers. At this time, there is no live candidate support available for candidates applying for positions posted on amazon. jobs.Sagar09:19 AMPlease refers to the FAQ found at the bottom of the amazon. jobs page that includes answers to many common questions. You can also find a link to review your application's status in the Help section at the bottom of the page as well. I also recommend that you continue to check your email as any updates will be delivered to your inbox. Joe Deir09:20 AMDid you send this problem to the recruiter? What is the email address of the recruiters?Sagar09:21 AMI is sorry we do not have an option to send it to other departments and we are also unable to provide HR/Recruiter details. Joe Deir09:22 AMSo .. why did you say wait for the recruiters to contact me? They need to know the problem. How can I let ANYBODY know? I need help. Please? Joe Deir09:23 AMI is copying all of this. Can you send me a copy of this chat to my email, please?Sagar09:25 AMI is sorry, we are instructed to let the candidates know advising them to wait. If there is an update they will soon contact you. Yes, I can send this chat once we end the conversation.Sagar09:25 AMIs there anything else I can do today to assist you? Joe Deir09:26 AMDoes the HR dept have an email address? I am sure they do. What is it please?Joe Deir09:26 AM?Sagar09:27 AMI am sorry, We are not provided with these contact details. If there is any issue we help candidates but for applications applied through amazon. jobs we are unable to help.Sagar09:28 AMPlease let me know if there is anything else I can assist you with, I would be glad to assist you further. Joe Deir09:29 AMOkay .. I know that you understand how frustrating this is and that you CAN`T help me. Thank you for sending a copy of this to my email address as you promised.Sagar09:30 AMYes, This I can surely do. Thanks for your understanding and patience.

Is there anything else apart from this? Joe Deir09:30 AMNo .. it seems not.Sagar09:30 AMThank you for contacting Amazon Candidate Support. Thanks for chatting with us! If you have any more questions please reach out to us ag

I don`t know how to fix this problem and I could not get any help at all from the Amazon Candidate support dept. They say they do not know how to help me and they do not know who can help me. I explained that I felt discriminated against and they still would not assist me or refer me to someone, anyone who can help me. I am sending a copy of this email to the proper agencies including the dept of labor and your main office. I don`t understand why I should have to go to this level to get someone to listen and at least refer me to the proper email or office so that I could at least maybe get some help. I really need this job and I don`t know what to do. The Amazon Candidate Support had NO empathy at all and WOULD NOT help me. I feel a sense of discrimination just because of my race and gender. I am qualified for this position and I really need this job to support my family. This position is very important to me and I am not sure what I can do about this or where I can go to get the help we need. Could you please let your legal dept see this email and chat as I may need to forward this to Praire State Legal because they DO help people like us? I really want to work with you and prove what a great asset I can be to the team at Amazon... But I can NOT if I am discriminated against and NOT allowed a chance to prove myself. I have NOT received an email from the  Amazon Candidate Support group with a copy of this chat I had with them as they promised they would as of yet.

Please call me at [protected] and email me at [protected]@gmail.com

Joseph Deir22849 S Cedar RoadManhattan IL 60442

Please send me a copy of this email to my house from your legal team and a description of your suggestions on how to settle this. If you don`t please give me the correct address to your legal dept. - This is unfair and you are aware of this obviously.I hope we can settle this soon as I really want to work with you and I am sorry that I have to go to this level to get you to listen and respond. The dept of labor will get a copy of this email as my legal dept and your legal dept.. Please be fairer with people in need in the future as it really hurts me to do this and it is time-consuming, but I feel it MUST be done as I know that others are getting discriminated against as well as me and I feel I need to help them also. I really am hurt to the point of very, very serious sadness and grief that I can NOT put into words.

I am an indie-author who published a 24-part series on KDP between 2013 and 2022. In 2022, I started to replace the old B&W covers with new colour ones.

In August 2022, I replaced the cover of book six, Megan and the Lost Cat, but Amazon has blocked the ebook completely, stating that it does not provide a significant update on the old one.

Not just the cover, the entire ebook!

They passed the paperback though.

So now, my registered ebook series, The Psychic Megan Series, runs from 1-5 and 7-24.

I have had numerous exchanges with the Amazon Content Review Team, but they are adamant.

I do not have duplicate copies of this book on sale, as scrutiny of my Amazon Author page would reveal

Regards,

Owen

-----

Fro Amazon:

Hello,

Thank you for your email.

We have confirmed that your books do not meet our content quality guidelines because they do not contain significantly differentiated content:

Megan and the Lost Cat: A Spirit Guide, A Ghost Tiger, and One Scary Mother!

Jones, Owen (AUTHOR)- 4512638

We only allow significantly differentiated versions of the same book on Amazon. Please unpublish the books listed above. Alternatively, you may take no action at this point do and we will remove the duplicate version(s).

To unpublish a book, please follow these steps:

1. Log in to your account at http://kdp.amazon.com/

2. Check the box at the left side of the book and then click on the "Actions" button at the top left.

3. Select "Unpublish" from the drop-down.

4. Confirm the Title and ASIN shown in confirmation window are correct and click "Unpublish."

Best regards,

Amazon KDP

Sara

Amazon Content Review Team

-----Previous Message-----

I am not leaving it there.You are not compos mentis.You allow the paperback,

but

not the ebook.Where is the sense in that?I want to speak to your

supervisor.Owen

http://meganthemisconception.com

On 3 Sep 2022 01:22, Kindle Content Review

(kindle-content-review+[protected]@kdp-support.amazon.com) wrote:

> Hello,

Thank you for your email.

We have confirmed that your books do not meet our content quality guidelines

because they do not contain significantly differentiated content:

Megan and the Lost Cat: A Spirit Guide, A Ghost Tiger, and One Scary Mother!

Jones, Owen (AUTHOR)- 4512638

We only allow significantly differentiated versions of the same book on Amazon.

Please unpublish the books listed above. Alternatively, you may take no action

at this point do and we will remove the duplicate version(s).

To unpublish a book, please follow these steps:

1. Log in to your account at http://kdp.amazon.com/

2. Check the box at the left side of the book and then click on the "Actions"

button at the top left.

3. Select "Unpublish" from the drop-down.

4. Confirm the Title and ASIN shown in confirmation window are correct and

click

"Unpublish."

Best regards,

Amazon KDP

Stark

Amazon Content Review Team

-----Previous Message-----

So, you blocked the ebook, but left the paperback on sale?!

I just can't believe the sort of people I have to deal with at Amazon now - if

you are human.

You are unbelievable... and not in a good way!

See the attachment.

I am the author! The person you are writing to and severely upsetting!

Owen Jones

On 01/09/2022 19:05, Kindle Content Review wrote:

> Hello,

>

> In order to address your concerns, we will need some additional >

information.

Please respond to this message and provide us with your > book's title,

author's

name and ASIN. When we hear back, we will be > glad to investigate this issue

further.

>

> Best regards,

>

> Thanks for using Amazon KDP

>

> Ana Catalina

> Amazon Content Review Team

>

> -----Previous Message-----

>

> Please let me talk to someone intelligent...

>

> http://meganthemisconception.com

> On 1 Sep 2022 04:42, Kindle Direct Publishing

> (kindle-content-review+[protected]@kdp-support.amazon.com) wrote:

> >

>

[https://www.amazon.com/gp/r.html?C=2NXN4UFTTG5Z6&K=2Y7QK10T9Y0A9&M=urn:rtn:msg:20220831214207ba16807ba5f247308430c72faa90p0na&R=1P6CJG8MN6M7R&T=O&U=https%3A%2F%2Fimages-na.ssl-images-amazon.com%2Fimages%2FG%2F01%2Fnav%2Ftransp.gif&H=M2ILAHVI7VKKER4EMHVMRO630D8A&ref_=pe_3052080_269936200_opens]

> Hello,

>

> During our review, we found that the following book(s) causes a >

disappointing

> customer experience because the content is not significantly different > from

> content in another book previously submitted through your KDP account.

>

> Megan and the Lost Cat: A Spirit Guide, A Ghost Tiger, and One Scary >

Mother!

by

> Jones, Owen (AUTHOR) (ID: 4512638)

>

> We only allow significantly differentiated versions of the same book > on

Amazon.

> As a result, we will not be making the book(s) available for sale on >

Amazon.

>

> For more details about KDP’s disappointing content guidelines, visit Help:

> https://kdp.amazon.com/self-publishing/help?topicId=200952510#disappointing

>

[https://www.amazon.com/gp/f.html?C=2NXN4UFTTG5Z6&K=2Y7QK10T9Y0A9&M=urn:rtn:msg:20220831214207ba16807ba5f247308430c72faa90p0na&R=2Z84XGH1NPAI3&T=C&U=https%3A%2F%2Fkdp.amazon.com%2Fself-publishing%2Fhelp%3FtopicId%3D200952510%26ref_%3Dpe_3052080_269936200%23disappointing&H=QA5WIGNGGM38VMMIXKB7DGII7QUA&ref_=pe_3052080_269936200]

>

> If you have questions or believe you've received this email in error, > reply

to

> this message.

>

> Thanks for using Amazon

>

KDP.[https://www.amazon.com/gp/r.html?C=2NXN4UFTTG5Z6&K=2Y7QK10T9Y0A9&M=urn:rtn:msg:20220831214207ba16807ba5f247308430c72faa90p0na&R=NOQZ8F931O8W&T=E&U=https%3A%2F%2Fimages-na.ssl-images-amazon.com%2Fimages%2FG%2F01%2Fnav%2Ftransp.gif&H=PF9VPXQ5Y2UW6788KK8IN3BE9CUA&ref_=pe_3052080_269936200_open]

--

I am an Amazon.com prime customer from last 7 years .Recently I went to india and used Amazon.in for some orders and I didn’t recieve few products .so I updated the order saying item not received and got refund .Immediately after 2 days they closed my account saying misuse .I am

Now in usa and despite calling many times and explaining them still they blocked my Amazon.com

I ordered a replacement part for my printer and the delivery driver tossed a fragile item onto my porch. He heard it rattle and break and then ran off. This now forces me to return the item and again wait for another replacement to be sent to my home. This is causing me to take time out of my day as a direct result of his laziness and being inconsiderate

On 9.1.22 I discovered that Amazon had been billing me for both Annual and Monthly membership/subscription fees since February of 2017 over-charging me nearly $1,000. After extensive discussion we failed to reach an agreement, but I noticed later that day, Amazon issued refunds for 7 or 8 months in 2022 of $111.54, leaving unpaid double charges $843.96.

How this happened (per conversation with Amazon representative):

On 9.1.22, I noticed the balance on my WSECU Visa ending in 0731 was considerably higher than normal, which is unusual since it is only used for stable recurring payments. Upon examination of this account, I found two billings on 9/1/22 from Amazon marked as Membership. One was for $150. and the other $11.

I have always paid for an annual subscription to avoid the excess amount charged for monthly payments. As I paged back, I was surprised to find among my Amazon charges that I had been paying $16.19 each month for membership; as this billing continued back on the same date each month into the previous year, I was alarmed and called Amazon for clarification. At first, after speaking with a supervisor, the representative offered several different rebates in such rapid speech that I had to interrupt to clarify whether they were going to rebate all double charges or not. After a couple more consultations with supervisors, I was informed that in 2017 (when I had an active annual membership), they offered me a free month, which I accepted. They said the offer, apparently intended for new subscribers, had a stipulation that if it wasn’t cancelled, the customer would continue to be billed, so beginning in February of 2017 they started charging me a monthly membership in addition to my annual membership. This fee was of course, buried within all my Amazon purchases. For the next five years, they continued to collect both annual and monthly membership fees for the same single account. Admitting that they had been double-billing me for one account for 5 years, they offered to make a refund.

Their first offer was to refund monthly premiums for 3 months. When I rejected that offer, after conferring with a supervisor, I was offered a refund for 2022 only. Again, I said that was not satisfactory, that I thought I should be refunded all double payments. The representative continued talking very fast mentioning various policies, charges and refunds. At this point, I was confused and asked them to please send something in writing itemizing all membership overcharges since February 2017 and all refunds. Amazon stated they could not issue a full refund without a Disputed Charge notice from my credit union. When I called WSECU, they stated that I was being deceived, because Amazon knows that banks/CU’s cannot dispute paid charges after 90 days (they did mail me a dispute form, which I am filling out).

On 9.2.22 I again checked this WSECU credit card account and found several additional refunds and charges posted separately to this account, apparently following our conversation on 9.1.22: 16.19 X 4 = $64.76, plus $14.03 X 3 - $42.09, and $4.70? for a total of $111.54.

To make things even more confusing, I was both refunded and charged another annual membership of $150.12.

I did not receive any explanation what these refunds were for nor why those particular amounts, however, checking my account, I note I was charged $16.19 for 5 months from April - August of 2022 and $14.03 for 3 months from January - March. It may be that Amazon's intent was to refund double payments in 2022, except they shorted one payment of $16.19.

They did not issue any refunds for for the additional 59 months of double billing from 2/17 - 12/21 amounting to $827.77. In total Amazon still owes me $843.96.

Placed order for 2 LEGO games for my grandson, dated 11 th august 22, vide order [protected], for 3398 INR , delivered on 16 th August 22.

As per terms i was to get a cashback for COD, by paying online by scanning.

Shockingly, even after writing 3/4 mails after getting promise of cashback by 25 th August 22, NOTHING WAS DONE ABOUT IT . Sorry to say that Amazon employees in INDIA don't bother about customers, as they are very ARROGANT.

Please help me in getting my cashback asap.

Thanks,

D MUKHERJEE

I cannot tell you how many times I have been home when Amazon has delivered, and I witness the delivery driver THROW my packages up onto my porch. My husband and I have both tried to speak to drivers on occasion to address the mishandling of our items, but they do not care. The responses we have received are “do you think it’s my job to personally walk up and place items by the door?” or “it’s too much bending” or my favourite “I don’t have time to be careful”. The flagrant mishandling of peoples items is beyond disgusting. There have been many many times I have received damaged items strictly because of the poor handling during delivery. Drivers should be expected to properly and professionally handle products, and themselves for that matter, at a bare minimum.

Starting Aug 8-10, I called amazon customer service to ask how to redeem gift card balance from my deceased husband's amazon account. They told me the amount is $606. They gave me an email address to use to send the death certificate. They told me the money would be transferred to my account, and that husband's account would be closed. BUT they, Amazon, closed the account without transferring the money. When I called to pursue the transfer I was told we can do nothing because the account was closed. But I did not ask them to close it. That was their doing. All I asked for was the $606 transferred to me, or somehow made usable to me. The representative repeated the same message about 30 times. "We have done all we can do. There is nothing more we can do." Of course, there is always a way, but they are simply unwilling.

After I pushed and pushed, they gave me the email of the CEO (now Andy Jassy who replaced Jeff Bezos) to write to ask for help. Ha. Fat chance he will answer. And, no, indeed he, nor a representative, has answered my email.

Bottom line in effect Amazon stole $606 from a grieving widow and family. How many thousands of dollars has Amazon accumulated this way...not having a department that can properly deal with deaths of account members. It is just awful to be treated this way.

I ordered a lazer beam from America from amazon. Com they emailed me to say that it had been returned by them and I would receive my money back in 3 to 5 days this was in July I have complained to amazon and also the seller with no luck

Order no [protected] amazon

Seller comfort wheels

Ordered medical alert system July 21, 2022. Received 2 days later. Unit had rechargeable betteries installed in system and they had corroded to system. Contacted Amazon and they said they had to talk to dealer but told refund would be deposited back to my account but never happened. i had numerous chats with customer service reps and was assured my refund was going to happen. on Friday August 19 Amazon texted me and said they were not going to refund my money because i had not responded to their emails which i found none in my box. They had previouly told my daughter in law they did not want the defective unit returned. Amazon farmed this purchase out to dealer, i didn't and I paid Amazon so I feel Amazon cannot cheat me out of my money. Anne Branch @ branchstables @ hotmail.com

I ordered a 2 pack Google nest WiFi router which includes router and 1 point. I received 1 point in a box only. I called and spoke to someone the US, they other a replacement,I received the replacement with same single point, no router in box. I called back again spoke to same people out the US, got to talked with a supervisor, she has a hard time setting up another replacement but got it done, said she put a note in it explaining it should be 2 pack, again I received the 1 point. I called back and got the people out the US, now can't do a replacement and want give a refund. I have to wait 3 days for refund if accept. It was on sale when I order it, I use a gift card along with my card for the order so by time I get that money back, the sale might be over and I have to pay full price. I can't get to speak to no one here in the US to explain that I only keep getting partial order

I ordered a pergola for $2000 on the evening of 7/29/2022. On 7/30/2022 I received a notification from Amazon stating that my package had been delivered. This is a 10x20ft metal pergola that was obviously not possible to have delivered in less than 24 hrs. I checked all around my house and there were no packages in sight(this would be a pretty hard package to miss). I immediately called Amazon and told them what happened. They agreed that was not possible for it to be delivered within 24 hrs and informed me I needed to contact the seller since it was a 3rd party seller, and give them 24hrs to respond. I contacted the seller, got a response to days later saying they are preparing my order for shipment and will have a tracking number to me by the 9th. 9th comes and goes, no tracking #. I call again. Amazon contacts the seller and the seller tells Amazon they will have a tracking # to me by the 12th. 12th comes and goes, no tracking #.(I’ve attached photos of the messages) I open a claim to receive a refund and am told I need to give it 1 week to investigate. 2 days later I call to check on this as it is thousands of dollars I spent on this. The manager I speak with informs me that the claim was closed due to no response from the customer, though he could see that nothing had been sent to me. So he reopened the claim. 2 days later(Today) I call to check on it again and the manager I spoke with escalated the claim for me. 5 hours later I receive an email stating the Amazon A-Z claims dept has fully investigated this claim and have determined that the package was delivered in good condition and the right item was delivered, therefore they will not be able to issue a refund. I’m on the phone with Amazon as I type this. They are submitting a different way to escalation. My next step will be filing a police report. Amazon seems to be all over the place with this and always seem baffled yet unable to help. This is insane, does Amazon vet their sellers? This is 100% a scam and these sellers are fraudulent! PLEASE DO NOT BUY FROM THIS SELLER-UST MART! AMAZON, WHERE IS MY MONEY/PRODUCT? I think this is something worth going to the news outlets about.

A delivery person backed into my lawn, trenching it. Strange thing is there is tons of places to park and turn around, they chose the only place that it could happen to try and turn around. We’d like to be reimbursed for the damages and time to correct it please. We have a video of the person coming in and leaving and pics of the damage that occurred on 8/21/22 at 10:02 am. You apparently hired the USPS as you deliverer

I thought I was buying item from Amazon, turns out its Acexier via Amazon.

Email from Amazon 2 days ago says "if not received by 19Th claim refund"

Contacted Acexier last night they say "wait till 24Th" What does complaints advise? Almost bought Tecsun radio at same time but stopped short, just as well, as this might also involve 3Rd party.

Getting emails wanting me to rate experience, what am I supposed to say?

Even trying to find an email address is time consuming

Back at the end of May 2022 tried to login to my Amazon account on my phone and was taken to the screen to enter the password. Once I did that it sent an OTP to a phone number I have not used in probably 6 years that was apparently added to the two-factor authentication. Called the 800 number (multiple times) and wanted to resolve the matter, but hardly anyone understood what I was saying and had them transfer me to the U.S. call center. Apparently one or all of my answers to security questions were wrong. Gave up until today.

Called once early this morning and got no where. Then called an hour ago hoping for a better outcome, but it may have worsened. Had them transfer me to U.S. suprevisor and he verified my address and email. However, once we got to the security questions I was asked for items in my saved items (can't remember stuff like that from a over year ago) and then of course got dinged by that. Now I am being accused of creating a security breach for calling multiple times.

At the end of my rope trying to recover this account and tired of reps and account specialists telling me to create a new account. Terrible customer service! Need help to fix this problem.

I recently opened my amazon account and

installed money into my amazon gift card balance (just like using the bank service

and then

they closed my amazon account with gift card balance nearly $800

it is literally stealing all of my money in amazon

Can a large company bully their customer

Is this fair?

Where can I report this situation to anyone else?

Thanks!

My Product of the bissel steam cleaner came today in a box that the product fits into no other box- The problem I have is when the box was brought in right as soon as he delivered it- The box REEKS of Marijuna- Possibly give the driver the time he needs in between deliverys so he can get out of his car/truck and smoke it and not have it penetrate though all the packages- No harm to the product but now instead of a box to store it in I will need to find something to store it in...

This has happen to me twice now. Im on ssi, so amazon is stealing from social security which is a federal offnse. Year and half ago I bought 200.00 worth of stuff on amazon. They cancle my order, never sending money back to my credit card. This month they did it again. I bought sever stuff, payment was taken out of my bank acvount, then they cancle my order, no money have gotten back to my bank acvount. I filled complaint with attonery general, amazon bought them off, that's another federal offnse. They have stolen all most 500.00 dollars from me.