Aspen Dental’s earns a 1.5-star rating from 1662 reviews, showing that the majority of patients are dissatisfied with dental care.
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Dental service not included in original
I went Aspen dental since it's all in one location. The first visit I had complete x-rays and exam by the dentist then talked office manager who out lined the total charges for everything including the temporary partial and my charges after having teeth pulled cleaned a partial plate and finally getting fillings. I asked when they were going to do the large...
Full tooth extraction then lied to about prescription for pain (no meds at all)
Ok, My wife had all her remaining teeth removed from her mouth this Friday afternoon. She was the last one in the office before closing and when she came out she couldn't talk. For the cotton packing in her mouth and the pain she was in. She wrote on a paper for me to ask about her pain medicine prescription. And I was told as the employee was locking the...
Read full review of Aspen DentalPermanent dentures and partial
I began my journey with Aspen last year. I had dental insurance that I would be losing at the end of the 2022. I was given a price and I paid in full. I had multiple teeth removed. I also had several crowns placed. I received my immediate dentures, and the fit was way off. I had a tooth directly in the center on my upper denture and the teeth in the partial...
Read full review of Aspen DentalDentist
I went in for a tooth ache and had full head of X-rays, quick exam by hygienist and quick exam from Dr. Carlucci. This is the Scranton, Pa office. I was told by Dr. Carlucci that I will need to be seen by an Endodontist because upper tooth which was my reason for coming looked like it needed a root canal, and lower 19 needed to be looked at. I also...
Read full review of Aspen DentalDenture realignment
I made an appointment to get my dentures re-aligned, I briefly saw a dentist who checked my gums and started a sales pitch about getting implants. I told her that I wasn't interested and just needed my dentures taken care of. They told me it would cost $ 800.00. $400.00 up front and the rest after the re-align was done. When I went back to see how they fit...
Read full review of Aspen DentalWork not completed but the entire bill paid. Now no one will call us.
Earlier 2023, Tim began a plan of care for dentures at the Miller Rd, Flint MI . Aspen dental center. The work was done up to and including the extractions and placement of the "temporary" dentures (upper and lower). We were told we were required to pay the remainder of the bill at that time ($3462.00). The final payment was made thru Care Credit. The...
Read full review of Aspen DentalRefund precharging for services
I was charged for a permanent bridge which I wouldn't receive for 4 to 6 months.I called and asked for a refund telling them I didn't want the permanent bridge.They said I have to come in. That is ridiculous ! Then I had a temporary bridge and I just didn't like the feel of it in my mouth.I said I didn't like the feel if the bridge in my mouth just...
Read full review of Aspen DentalProduct/lower denture
I had 15 teeth pulled a couple of years back with the promise of pricey upper and lower dentures that would be fully functional. The upper has been but the lower is wearable only for show and for a short time. I have been back and complained several times and was told there was nothing they could do and I should have gotten implants. I would have had they...
Read full review of Aspen DentalMy bill
They worked up my bill for my all dental work then after all was done they say I owe them a bunch more money but in the contract everything was paid for Aspen Dental is a big rip off they are a big joke at first they say I owed 697.00 now they say I owed them another 627.00 when is it going end I already paid them almost 5,000 dollar isn't that enough I wouldn't send my dog there big mong scam
They are a big money scammer they are a big Joke
Product not delivered
Hello, my name is Elizabeth Mobarak [protected] email is [protected]@yahoo.com and I am a patience of your homewood Alabama 35209 office on lakeshore parkway. My permanent dentures were schedule to be delivered August 9. I have been wearing temporary dentures that no longer fit properly and are useless to me. I understand that sometimes things happen to...
Read full review of Aspen Dental and 1 commentDentures & the false hope dentist gave me…
Well it start about a year ago , July 2022 when I agreed to get full mouth dentures , this meant that the dentist was goin to pull all my there at once and put temps in til they heal and then they could replace them , that’s what we agree on . And then all I would need to to is return to get some adjustments … before he start I mention that I didn’t want...
Read full review of Aspen DentalFront teeth crown broke off and I never had a fit on the partials they made and they broke
Started with Aspen Dental in 2019. I was given a dental plan that cost $7000. It was paid in full from the start. It was a gift from my sister because she noticed I never smile with my teeth. A once in a lifetime gift. About the 2nd month into the plan I started having problems with the Dentists work. It was not holding together. The partials they made did...
Read full review of Aspen DentalDentures
Started services for new dentures in February at as pen in vest so ny. After 2 days of getting them 2 front teeth in upper denture falls out. I call, no one calls back. I walk in ask for manager. There excuse was molding machine. Make new upper free of charge. Ok I'm fine with that. 2 wks ago tooth falls out of bottom denture. No cents calling. So I go...
Read full review of Aspen DentalPrice of tooth extractions
I had purchased a complete upper denture and a partial lower one on 08/24/2022. I had to have 11 teeth extracted. The charge per tooth was $362.00 each making the extractions total $3,982.00
To extract all 11 teeth, it took 35 minutes. After investigating further this cost was much higher than you usually charge. I had no surgery, and this is my only complaint. Could you look into this and see if a mistake occurred?
Desired outcome: I would like to have a price change made for the extractions
Dentures
The dentures I received are unfinished. One side of the denture was shaped to fit correctly and the other side was not. There is a huge chunk of the gum plastic that goes all the way to the base of my tongue. There are burrs along the edges. I call them after I have lost my entire Labor Day weekend because of no bottom teeth. Now I had been in the office...
Read full review of Aspen DentalDentures only temporary one never received permanent ones
in July 2022 went and got temporary dentures after over six times to readjust them did not fit and told them I was not happy I was suppose receive the permant ones in January I didnt make the appt as I was very sick never heard back from them I contacted care credit and told them of my complaint and i was not going to pay $4000 for something I have never recieved they filed a compaint with aspen dental they denied me but never heard anything from them I then contacted aspen dental [protected] on July 28th and told them I was not going to pay for something I never recieved a complaint was filed I have not heard anything from them my question is if I dont pay care credit (sychrony Bank) do you think I will get any results from anyone or my permanent dentures
Desired outcome: No Bill from Sychrony Bank (care credit) or only pay for the teeth removed (8)
About my dental and money
I went to Aspen Dental Christiansburg, Va. I started with them in June 2023, they reseldule me 4 times and when I did get the appointment all was talkes about was money they got me intouch with this loan company and then they said I was. I aproved for the money and I also have insurance with Aenta and so after a period of time I got my top teeth pulled and...
Read full review of Aspen DentalWont give me my refund
I paid up front for my dental services, but after having some of it completed and being horribly disappointed, I requested a refund. it has been over 30 days and haven't received anything. this is a substantial amount of money and the office location I used in Athens, TN can not help me find out anything. Please send me information on who I need to call to...
Read full review of Aspen DentalDentures
I went to Aspen for a new upper denture and picked it up on 4/21/2003. When I tried to eat super with it, the bite was way off. I took my dentures out and was surprised to see that the upper denture that they made only had 12 teeth whereas my existing lower denture has 14 teeth. I returned to their office on 4/24/2003. The dentist looked at the denture and...
Upper denture for my 88 yr old mom that is not functional. She cannot eat.
We began My visits to Aspen Dental on Dale Mabry Tampa FL location. My basic complaint and why I am asking for a refund is we made at least 4 visits to a partial denture and she cannot chew her food. She could with her previous denture that broke, which was the reason we came in the first place. I am not saying that everyone was not nice, not sweet, super...
Read full review of Aspen DentalAspen Dental Reviews 0
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About Aspen Dental
Aspen Dental is committed to providing high-quality dental care to patients of all ages and backgrounds. The company offers a wide range of dental services, including general dentistry, cosmetic dentistry, orthodontics, and oral surgery. Aspen Dental also provides emergency dental care services to patients who require immediate attention.
One of the key features of Aspen Dental is its commitment to making dental care accessible and affordable for everyone. The company offers a variety of payment options, including financing plans and insurance coverage, to help patients manage the cost of their dental care. Aspen Dental also offers free consultations and second opinions, as well as a satisfaction guarantee to ensure that patients are completely satisfied with their dental care experience.
In addition to its commitment to providing high-quality dental care, Aspen Dental is also dedicated to giving back to the communities it serves. The company has a strong philanthropic program, which includes partnerships with organizations like the Oral Cancer Foundation and the American Cancer Society.
Overall, Aspen Dental is a trusted and reliable dental care provider that is committed to providing high-quality, affordable dental care to patients across the United States. With its extensive network of locations, comprehensive range of services, and commitment to patient satisfaction, Aspen Dental is a top choice for anyone seeking dental care.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Aspen Dental. Make it specific and clear, such as "Billing Dispute at Aspen Dental" or "Poor Quality Dental Service at Aspen Dental".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Aspen Dental. Mention key areas such as customer service, quality of dental care, billing and insurance issues, appointment scheduling, hygiene practices, or any misrepresentations. Include specifics like dates, locations, and names of staff involved if possible. Describe the nature of the issue, including what you expected versus what you received. If you attempted to resolve the issue, detail the steps you took and the response from Aspen Dental. Explain how the issue has personally affected you, such as financial loss, stress, or health implications.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photographs. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from Aspen Dental, whether it be a refund, corrective treatment, or an apology.
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Overview of Aspen Dental complaint handling
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Aspen Dental Contacts
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Aspen Dental phone numbers+1 (888) 809-5582+1 (888) 809-5582Click up if you have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 7 7 users reported that they have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 64 64 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number+1 (800) 277-3367+1 (800) 277-3367Click up if you have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 4 4 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number+1 (312) 399-9779+1 (312) 399-9779Click up if you have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 1 1 users reported that they have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 3 3 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone numberProfessional Services+1 (406) 489-3290+1 (406) 489-3290Click up if you have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone numberTerritory Manager+1 (315) 350-8795+1 (315) 350-8795Click up if you have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone numberPublic Safety+1 (315) 569-0948+1 (315) 569-0948Click up if you have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone numberClinical Director(844) 789-0592(844) 789-0592Click up if you have successfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 789-0592 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number(844) 559-0703(844) 559-0703Click up if you have successfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 559-0703 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number(877) 750-1135(877) 750-1135Click up if you have successfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (877) 750-1135 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number
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Aspen Dental emailspatientservices@aspendental.com100%Confidence score: 100%Supportcustomerservice@aspendental.com
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Aspen Dental address728 Stillwater Ave., Bangor, Texas, 4401, United States
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Aspen Dental social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024 - View all Aspen Dental contacts
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