Menu
For Business Write a review File a complaint
CB Vehicle Rental and Leasing Careem my captain id has been blocked; I want to reactivate my captain id
Careem

Careem review: my captain id has been blocked; I want to reactivate my captain id 16

Z
Author of the review
3:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Careem Team,
I was Your old Vendor/Captain And i have work with You When you starts your busneis in Islamabad but due to some of my crisis and problem i have to Quit This Job. But after Several Time i joined careem again as a captain with Lemo Owner Name Raja Afzal. i've work with him about 2 to 3 months. But due to Accident again i Quit This job. My Captain id was registered on My personal number [protected]. Raja Afzal Changed My number and Allow the Other Captain to use My Id. The number He Changed is [protected] This is not my number and no concern with this number. In Your Branch Someone do this Cheap thing with My personal Number. When i know this thing i've Complain in Chowr chowk Careem Branch. They check and said we Removed that number.After some months again i call on that number and i ask who is talking He said I am Zeeshan Mughal i was shocked i am Zeeshan Mughal and someone was using my Name with Number. i said i will complain in police. Then He switched OOF his number. I went again careem Office. I said He is still using My Number But They Said number changed now no one is using. Then on that time i went to saddar Careem branch. But they said Your number is not Changed yet then They changed That Number on My original Number. Then i've Blocked My id after changing the Number. Now After few months i visit again in chowr chowk careem branch to register My two cars. My 2 cars registered with Zeeshan Mughal Lemo when i asked to open my captain id again They said Your Captain id is blocked for permanent When i ask reason He said You use Time tempering in adma. When i did'nt use my id how i can time tempering. Lemo Raja Afzal He have sources in your office He Have done this work. i want to make busneiss with you yet my 2 cars registered with you in coming time i will register 2 more cars. but i cant drive my own car in your company then i cant take a benefit and this is Unfair with me. Please Take serious Notice on that Then i can busneiss with you in fair way. and Unblock My id. If You dont unblock My ID then What i dont want but due to ID i have to Join Another company which i dont want.. Please Unblock my id and solve this matter as soon as possible. My vendor number is [protected] and my captain id number is [protected].
Your Sincere.
Zeeshan Mughal

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

16 comments
Add a comment
B
B
balaj Ahmed
US
Send a message
Sep 24, 2019 3:43 pm EDT

Assalam alikum
Dear careem .
[protected]
Captain siraj ahmed [protected]
Dear sir my captain id was blocked 8 month ago by careem please forget to all my mistake i appologize please review my captain id i am regular going to careem head office in d.h.a khi but they not responce me please i am really sorry please forget to my mistake please take action am really disturb i promise that mistake not again in future please please sir please

B
B
balaj Ahmed
US
Send a message
Sep 24, 2019 3:46 pm EDT

Assalam alikum
Dear careem .
[protected]
Captain siraj ahmed 1396735 [protected]
Dear sir my captain id was blocked 8 month ago by careem please forget to all my mistake i appologize please review my captain id i am regular going to careem head office in d.h.a khi but they not responce me please i am really sorry please forget to my mistake please take action am really disturb i promise that mistake not again in future please please sir please

M
M
muhammad umar razzaq
PK
Send a message
Oct 17, 2019 1:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

sir plz.open my idi...ihave not my mistake...but my idi blocked..why sir open my idi..+[protected].this number open sir

M
M
muhammad umar razzaq
PK
Send a message
Oct 17, 2019 1:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

sir plz..mary gar k halat khrab ho rahy..idi open kr dy..bashak pasy ly lo..plz sir...last chance

K
K
Kgfmcybc
PK
Send a message
Sep 20, 2020 9:53 pm EDT

Asalmulikum ma careem ka captain ziaullah ho 1 sal ho gia ha mari id blocked howi ha office ma nay boht chakar lagy lakin koch nahe ho saka plzzz mari id open kar day ya nambar ha captain id ka [protected] or creem adma ka nambar ya ha 885512

M
M
mursleen
PK
Send a message
Oct 08, 2020 6:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Asalmulikum ma careem ka captain ziaullah ho 1 sal ho gia ha mari id blocked howi ha office ma nay boht chakar lagy lakin koch nahe ho saka plzzz mari id open kar day ya nambar ha [protected]

M
M
M azam
US
Send a message
Dec 02, 2020 2:46 pm EST

Dear careem .
[protected]
Captain Mohammad Azam 1529905 [protected]
Dear sir my captain id was blocked by careem please forget to all my mistake i appologize please review my captain id i am regular going to careem head office in d.h.a khi but they not responce me please i am really sorry please forget to my mistake please take action am really disturb i promise that mistake not again in future please please sir please

View 0 more photos
S
S
Sheikh Adnan
US
Send a message
Jan 27, 2021 9:59 am EST

Hello sir kesy hai ap sir plz mri I'd open kar dy

A
A
Aziz Khan
US
Send a message
Feb 03, 2021 10:50 am EST

Sir mara id open karda plz [protected]

A
A
Azizkhan
Karachi, Sindh, PK
Send a message
Apr 16, 2021 3:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir plz mara id open kar de plz [protected]

N
N
Nasir68888
Karachi, PK
Send a message
Jun 24, 2021 2:03 pm EDT

Meri i.d unblock Kar dain plz

A
A
areif
islamabad, PK
Send a message
Sep 13, 2021 3:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Assalam alikum
Dear careem .
[protected]
Captain siraj ahmed [protected]
Dear sir my captain id was blocked 8 month ago by careem please forget to all my mistake i appologize please review my captain id i am regular going to careem head office in d.h.a khi but they not responce me please i am really sorry please forget to my mistake please take action am really disturb i promise that mistake not again in future please please sir please [protected]

A
A
areif
islamabad, PK
Send a message
Sep 13, 2021 3:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ssalam alikum
Dear careem .
[protected]
Captain Arif ur Rehman [protected]
[protected]
Dear sir my captain id was blocked 8 month ago by careem please forget to all my mistake i appologize please review my captain id i am regular going to careem head office in d.h.a khi but they not responce me please i am really sorry please forget to my mistake please take action am really disturb i promise that mistake not again in future please please sir please

M
M
Muhammad Khursheed
Islamabad, PK
Send a message
Dec 13, 2021 1:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Please mera account re open kar dein I promise to follow the careem rules and policy

S
S
Saud Rahman
US
Send a message
May 31, 2022 8:29 pm EDT

Salam sir mera account blocked hai ya open

Register number [protected]

Careem
Careem
AE
Send a message
Aug 28, 2022 6:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi there, we are very sorry to hear about this issue. Please reach out to us through the following link and our team will further look into this and help you:

https://help.careem.com/hc/en-us/requests/new

A
A
ali021
US
Send a message
Aug 24, 2022 4:33 pm EDT

Careem team please unblock my account. My captain id got permanent blocked please unblock i promise to follow each and every rule and did not repeat my mistake.

Careem
Careem
AE
Send a message
Aug 28, 2022 6:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of ali021

Hi Captain, we are very sorry to hear about this issue. Please visit the nearest office to your location to further look into this and help you.

  1. Careem Contacts

  2. Careem emails
  3. Careem address
    4004, Shatha Tower, Dubai Media City, Dubai, United Arab Emirates
  4. Careem social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  6. View all Careem contacts

Most discussed Careem complaints

driver service
2
(opinions to this review)