Cash Crusaders review: Item sold 1

Took my product to Cash Crusaders in Sep 2024, phoned the Hartbeespoort shop to put a hold on my item as it was due. I paid my 1st extension on the 17th of October 2024. 30 days later, I went to make another payment, and was informed that my item was sold. According ro the transaction history, the hold was not on the system, and the repayment date was not changed, thus the item was sold. Bradley (manager) said the owner was off for the weekend, and he will sort it out the Monday. When I went on the Tuesday, the owner said Bradley had not mentioned anyrhing to him, but is on leave. The owner had a look at the transaction. I asked if the hold was on the system and he said no, but he gave me the curtesy of extension. I then asked, so why the repayment date changed, He Replied - THE REPAYMENT DATE DEFAULTS BACK TO 1ST TRANSACTION DATE, AND PRINTED OUT AN EXTENSION ADDENDUM. I HAD NEVER RECIEVED THIS OR SIGNED FOR THIS ADDENDUM. the owner rudely got up, told me he is tierd of explaining, and if I have a problem, I can complain at Head Office. The owner of the Cash Crusaders sold my item, updted a leagal documenf, without my knowledge, and then screamed at me till I left. He is rude, does not follow he own procedures, and fraudulantly updates customer transactions without their knowledge, all this instead of correcting or repayment for a mistake they made.