Cell C review: sim swap

N Khilawan of ZA

Jan 21, 2020 3:10 am EST

Resolved

Replied

I have been going around in circles to change my number with Cell C. I was told to visit the store and now my sim card is still not working. I already went into the store 3 times and still no help. I paid for a cellphone number I did not need, thereafter I paid for a number change of R255. I still am unable to use my cellphone and the funds will be deducted at the end of the month. I had enough of this pathetic service.

Cell C response

Jan 21, 2020 5:55 am EST

Cell C customer support contacts

Phone numbers

135

147

Address

The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, ZA

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Thank you for posting to us.

Kindly forward your details (number in question, alternative contact number & ID number) to sm@cellc.co.za for assistance.

^PN

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The complaint has been investigated and resolved to the customer's satisfaction.

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Cell C contacts

Cell C phone numbers

135
135

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Customer Service

147
147

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Quick Info Line

+27 841 555 555
+27 841 555 555

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Technical Support

+27 84 135
+27 84 135

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Customer Service

+27 84 145
+27 84 145

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6%
Confidence score

Contracts & Upgrades

+27 841 234
+27 841 234

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Glocell

+27 841 944 000
+27 841 944 000

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Cell C Business

+27 841 4329
+27 841 4329

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50%
Confidence score

Text Only

More phone numbers

Cell C emails

sm@cellc.co.za

100%
Confidence score: 100%

Support

pamerla.henry@glocell.co.za

100%
Confidence score: 100%

Support

escalations@glocell.co.za

100%
Confidence score: 100%

Support

customerservice@cellc.co.za

97%
Confidence score: 97%

support

custserv@cellc.co.za

93%
Confidence score: 93%

support

corporateaccount@cellc.co.za

90%
Confidence score: 90%

management

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