Chowking
Reviews and Complaints

di ko palalagpasin ito that's why i am writing this complaint letter to bring into your my experience at your restaurant! im your regular customer i always ordered food into your store, hindi naman ganyan mga naaabutan kong cashier staff nuon kapag gabi ako nakakapag order ng take out or dine in nuong sila angel pa ang cashier..di lang ako makapunta palagi kase nga inaayos pa yung daan sa marcos hi way!
-to begin with, seriously? sinabe saken ng cashier nyo "buo kase yang pera mo eh!" luriat lang naman ang order mo" kulang nalang sabhin nya saken "wag ka nalang bumili buo kase yang pera mo! FYI! HINDI KO GINUSTONG KUMAIN SA STORE NYO PARA MAG PA BARYA LANG! KUNG ANG TINGIN SAKEN NG STAFF NYO AY PARANG BASURA LANG NA PORKE MUKA AKONG BASANG SISIW DAHIL MAULAN KAGABI! GUTOM AKO!WALA PANG HAPUNAN GALING SA TRABAHO TAPOS DERETSO SUNDO SA MISIS KO! TAPOS I REPLIED " HINDI NYO KO PAG BEBENTAHAN DAHIL BUO YUNG PERA KO?" AYOS KAYO AH! HINDI KO GINUSTO YUN! GANYAN NA BA MAG APPROACH NG GUEST ANG MGA STAFF NYO NGAYON? PORKE MUKANG KAKAYAN KAYANAN LANG NAG CUSTOMER GANUN NA MAKIPAG USAP SA CUSTOMER!DI BIG DEAL SAKEN KUNG HINDI AKO MAPAG BENTAHAN DAHIL BUO PERA KO ANG BIG DEAL SAKEN NGAYON YUNG MGA STAFF NA BASTOS MAKITUNGO SA MGA CUSTOMER NYO!TAPOS SABE KO FRIED SIOMAI YUNG ORDER KO DIN SA CHOWFAN PERO STEAMED SIOMI BINIGAY, OH DBA HINDI NA NYA NAINTINDIHAN MGA ORDER KO DAHIL PARANG MAS GALIT PA SYA KESA SAKEN! BASTOS!NO NEED TO WIN BACK! TRAIN YOUR STAFF KUNG PAANO MAGING APPROACHABLE AND WELL MANNARED SA LAHAT NG KLASE NG CUSTOMER NYO, LAHAT AS IN LAHAT EVEN THE POOREST OF THE POOR!YUN LANG!

I ordered 2 chicken lauriat at Gil Fernando Ave, Sumulong Marikina just this morning thru foodpanda. There was a promo indicated that if you ordered 2 fried chicken lauriat, you'd be able to get 2 fried chicken for free. The other chicken was bloody. To think that I received my order after an hour and I wasn't able to enjoy it! Just because it comes with a free fried chicken, doesn't mean you will serve such an substandard product.

Bumili Ako Ng 1bucket na chicken 6pcs SA may sta.Cruz manila near sta Cruz Church.bumili ako for take out since bawal Ang dine in. So yun na nga kakamadali ko di ko na check Yun binili, kung ok.pagdating ko ng Bahay excited pa nman Ang nanay ko na senior, ito Ang ulamin namin, KC favorite nya nga Yun. Bagbukas ko nagulat ako sa isang part na bukod sa maliit parang Luma pa! kaya na dismaya ako, KC noong bumili nman ako di nman Ganon... Parang nakakadala bumili ulit...

I order family lauriat set A
I was so dissappointed the chicken so cold and has after taste and special this pansit canton taste so bad. In short hndi makain Lahat.. pki assist Kmi tawagan ako.
[protected] bubbles

Thank you

I had my allergy with the food that I order last night ( September 9, 2021). I think the food or fish is not fresh. I experienced difficulty of breathing and cough. I had teary eyes and I can't see as shown in the pictures. Just send your feedback to my email address: [protected]@gmail.com

I ordered chick n sauce thru grab delivery. The order was incomplete. The chick n sauce has no sauce in it. I ordered that meal for that sauce and what i got is a plain chicken

The pancit canton noodles used were instant noodles from canton packets hence the curly texture which is VERY different from the usual pancit canton noodles from Chowking. This is not worth what i paid for and is very different from usual pancit canton that we order. Attached are photos for reference in which you can see the short and curly strands which is not how it should be.

Last night nag takeout ako ng siopao for my tatay. Sabi ko pa pa add ako ng sauce kase ayaw ni erpat ng siopao na walang sauce. Paguwi ko sa house walang sauce kahit isa. So pano kakainin? San ka nakakita ng siopao na walang sauce? Hindi nakain yung siopao sayang lang sana nman pag ganyan ang order dapat paglagay sa takeout bag kasama na sauce alangan balikan pa namen diba.

Yong wanton noodles parang instant noodles lang. Ang layo po sa dati ninyong noodles. Ang alam ko po hindi curvy ang noodles ng Chowking. Twice in a week or more kami kumakain sa Chowking, pero 1st time ko kumain ng noodles ninyo na parang instant noodles.

My mother and I ordered from Chowking Pateros to take out food yesterday, Sept 1 at around 1pm. But surprisingly, no utensils provided. We ordered 2 lauriat which has pancit canton, rice & chicken. We are in the cemetery and unable to eat them with dirty hands. Other branch of Chowking provides utensils automatically without asking for it especially for take outs. We are very frustrated at the manager as he doesn't provide credit of what happened. We were very hungry at that time but unable to eat. I took a video of us complaining and I am going to post this in my social media accounts to spread awareness. This is not right. Chowking should not assume that all customers know that utensils should be asked when doing a take out. It should automatically provided. I no longer have the receipt because the manager took it. The manager on duty is somewhat rude and doesn't seem apologetic. Please take action on his behavior and train him to handle customer complaints.

Nagcrave kami ng mga kawork ko sa chowking na malapit samin chowking anabu coastal imus kaya nag madali ako mag book via food panda okay nadeliver nman ng maayos ng delivery rider sobrang approachable din at maayos kausap, in the story short break time na namin 12:30 medyo disappointed lang ako dahil malata yung young chowpan shanghai at beef chowpan steam shomai ma's lalong ng pasama ng loob ko yung 1pcs chicken na order ko PLAIN RICE na dapat egg rice dahil ng pa upgrade ako tapos wala man lang toyomansi pano yung steam soimai?

Today 25th of August around 10pm i placed an order from Careem for my order in chowking the bucket meal with 8pcs of chicken, 4 rice, iced tea and vegetable and sweet food, but then as per the delivery time we will received it by 10:40-10:50 but then its already time and in the tracking it is showing the delivery is taking time because still in the preparing procedure so then i decided to call customer service of chowking they said its ready, so i waited for 10mins again, then still nothing, so i called the driver he said another 3-10mins because not ready, then i called the customer service again and they said it was ready, and i called the driver said waiting. So this thing happened and i dont if they are really coordinating as the customer service put me on hold and never transfer the call and it took 2mins on hold. This is really a bad experience and bad service. We received the delivery around 11:06 and for that we waited for one hour.

To Chowking Central Mall Dasma,

I am so DISAPPOINTED. Me and my friend were so hungry and we are craving for Pork Chao fan, and when its our time to order we ordered Pork Chao fan and the counter said that they can only serve chicken and they dont have Chao fan so we dont have a choice but to order the chicken and after that while waiting for our order someone on the line ordered Pork Chao Fan and the couter was looking at us while the other customer is ordering to her and after that she asked the customer what was the toppings that he like so i was shocked because i thought they are only serving chicken? that's why we ordered chicken.

So while we're eating the chicken that we ordered i was very disappointed and take note she have a manager with her and the counter is looking at us knowing that i heard her talking with customer who's ordering chao fan. You know lying to your customers is not right. Please Value your customers. I will not eat again in that store. Thank you

Your branch in Housing taguig made us wait for 40minutes! We only ordered for 2 Large Milkteas! Just those drinks and we waited for almost an hour ! And only to find out that they havent prepared our orders! Such a shame ! Poor service .bad experience .

nagorder kami sa chowking pacita thru foodpanda, nagrequest kami for condiments (chili garlic, toyomansi, spoon and fork) walang dumating. tapos ung siopao walang sauce... ung tofu ang messy ng packaging. ndi na sana kami magccomplaint kasi napakasimpleng bagay lng naman.. pero 2nd time na kasi nanyare 'to.. ganyan ba tlga ang service? kasi sa foodpanda kami nagoorder? nakakadissapoint lang... ndi ako magccomplaint para sa kahit anu.. i just want you to be aware .. thank you...

I am filing a complain to chowking robinsons lipa branch. I am writing this complaint just to remind the staff and crew of chowking! Please! Check the items or should I say don't make your customers mad at your service!
I ordered 2pcs. Chao fan with siomai toppings for take out. But surprisingly when I got home imy child was expecting that there's a toppings.. Which is none! I payed the exact amount for rhe product and this not about the amount it's the services. How can I go back to ask for rhe product, it's too late!

I am complaining about my order, The order given to me was wrong via Food Panda,
I tried to call the cellphone number of CK P. TUAZON but no one answered my call.,
I want to get my right order

Gusto ko sanang icomplain kung bakit dipo kayo not available sa upon request ng customer?.

Contact number [protected]
Chowking magalang

Meron pong screw yung manok ninyo! May halo siyang breeding kaya hindi gaano kahalata! Muntikan ko na po makain kanina! Bakit naman po ganun? Paano kung gutom na gutom ako at hindi namalayan? Paano po kung sa bata ito napunta? Edi baka nalunok na? Siyempre pagkain po itong services ninyo kaya isang kagat lang nasa stomach na namin ang luto ninyo and puwede ito makaapekto sa health! Hindi po ako papayag nang ganito! Ayokong maulit! Sana po mabigyan ng lesson ang mismong branch nito! Hindie ko pa po inaaupload sa fb itong picture, dahil ayoko pong masiraan ang company ninyo😭 dahil mahal na mahal ko talaga ang chowking kaya nga mismong birthday ng ate ko ay ito ang pina-order ko. Pero malaking dissapointment po ang nangyari. Sana po mabigyan kaagad ng aksyon.