Chowking
Reviews and Complaints

I order 8pcs bucket chicken plus 2 gravy. I received chow fan and chicharap. The grab driver came back and gave the right order 8 pcs bucket however the gravy that I pai for 2, I only receive 1 then there is no free gravy. In addition, it seems that they did not make sure that the chicken is crispy. All the 8 pcs of chicken that I ordered is not crispy. I am so disappointed with the fcm branch.

wala pong condiments ung inorder ko via foodpanda diko alam kung sino irresponsible dito pero what worst is nag note pa ako walang sauce for siopao and pork chao fan with fried siomai

I ordered chicken lauriat and buchi platter and then i request two chilli oil two dimsum sauce but only 2 chilli oil and 1 dimsum ive got. Then tingnan niyo po yung binigay sobrang liit halos hindi na makasawsaw alam kong hindi pwede ang chilli oil and dimsum for my food but i request them to give that two sauce kasi nasasarapan ako sa pagkain ko kapag andiyan ang dalawang sauce na yan. My god kung kayo po ang bibigyan niyan ma satisfied po ba kayo? Napaka pangit talaga ang damot yan nalang nga yung request ko bat idadamot pa! Super dis appointed po ako sa CHOWKING VAMENTA, after that i talk to the manager through phone sinabi ko lahat and i tell him na mag cocomplain ako through email and then sabi niiya OKAY MAAM " See? confident pa siya . Anong attitude po yan . Walang paki sa store . Nextime sana hindi na maulit ito .

I recently bought a sharetreats code from Shopee App.
Masinag Hillside is one of the redemptions store. When I was about to claim the said treats, the crew declined .
She said that my code was INVALID in their POS, Sharetreats is NOT considered in their store.
That's why they also did not served the person who is also redeeming a sharetreats early in the morning before me.

As always.. lagi na lang offline for sodexo payment..checking muna kami bago ang pagorder namin kung pwede ang sodexo payment then pag payment na sasabihin sayo offline.. pati ang happy plus laging offline. Nakakadisappoint..buti na lang me dala cash.. sana kahit kakabukas lang nila online na din sana ang system nila.

Nag order kame thru foodpanda ng porkchaopan with chicken with request part na leg or tigh dahil mga kids ang kakain pero kahit may instruction na still hndi padin nasunod nakaka dissapoint lng kase isa yan sa reason bakit hndi kame madalas mag order sa chowking dahil hndi naman nasusunod yung reqeust part I know its not a big deal pero yung chix pa na binigay is napakatigas na parang lapsed at hndi na golden brown sad to say pero nakakalungkot lng na experience sa chowking quezon avenue araneta

I ordered 4 chowking lauriat, the other one has no gravy! I am about to eat, i am so hungry! How can i eat without gravy? I am so pissed off!

Hi! Good Morning, I am Abi Cortado and I've purchase sweet and sour fish lauriat this morning, 05-26-2021. Upon consuming the pancit canton, I've noticed that the pancit canton was spoiled, there's an off odor and off taste coming from the pancit canton. Another thing, the pearl in the milk tea I've ordered was undercooked. It was hard and unchewable.

If the order is take out they always serve a under portion or sub standard of chow fan. Its not my first time to encounter this in their store. This is the third time i order a take out in a under portion so unsatisfied for this situation

-Date: 22/05/2021
-order ID: LTFYU0EBBG1P
Chowking branch: Dragon mart/ ground level al awir road, dubai.
Store code: CKUAE015
Order no. Chowking-2888
Invoice no. DRA22626
-+[protected]
Please pick up back my ordered milk fish, it has bad smell already u can taste that it was long time frozen. quite so disappointing.
please pick it up so u can taste it yourself.
We couldn't eat it all, disgusting.
I want to refund my money for this order, i even doubt that the Charbroiled chicken was also row.

Hi good evening. Gusto ko i-raise ang concern ko dito sa Robinsons San Fernando Chowking. Nag order ako ng chowpan with iced tea. Then later on nag decide ako na palitan ang iced tea into pineapple. Sabi ng cashier i didnt get her name ang sabi nya bawal na daw ksi na punch na then i insist na papalitan she acted as if hindi nya narinig. Nagsalita ulit ako to change my drinks sa pineapple then sabinnya ulit bawal na so i ask so bawal na palitan? Sabi nung "Rose" i void na lang. Sabi ko yes sige. Sabi nung isa, pero magbabayad ka ulit ng 25. Sabi ko okay lang. Then they processed. Umupo ako to wait for my order. As i checked my receipt napansin ko ang nakalagay 1pcf D 1UPG 65 PJ Med. Worth 25. Nagpunta akonsa counter to clarify kasi nagtaka ako 49 lang dapat ang chowpan so they charged me 41 sa upgrade? Sumagot ang cashier namely "Rose" explained to me in a very bastos manner halos marinig ng lahat ng customer sobrang ingay nya magpaliwanag gusto nya ipahiya ang customer nya in a way na dko naintndihan ang paliwanag nya ksi ang objective nya sa pagpapaliwanag is para ipahiya ako na customer nya. I hope na maactionan ito. Maliit na halaga lang yan pero i felt cheated and disrespected.

Store: Chowking Petron Mexico Southbound NLEX

Inattentive order taking from sarcastic cashier.

Uncleaned probably unsanitized dining table.

Food taste a little funny.

Table napkin fell to floor and food server picked it up and handed it again.

The store issues were brought to the attention of the manager who ignored the complaint with statement of nothing wrong.
If manager is this unaccomodating and permissive to the simple sanitary issues, How much more for the actual food handling and preparations.

I hope this is not a reflection of all Chowking chains.

Attentiin Chowking

Complaint beef wanton noodles
Chowking SM Molino
May 19, 2021
4-5 pm

Did you know that your beef wanton taste like lucky me
Instant noodles
same noodles
Same salty instant seasoning only with beef and wanton added?

I remember tried with other branch in alabang soup tasted better like beef soup boiled and better noodles

So im not sure
If you apply this to all your branch
Such a shame Chowking Sm Molinop
Had i known, been eating same at home for weeks and hoped to have better noodles but to my surprise I cant be mistaken
Expectations very dissapointing

Can you investigate?
Or is this really your practice?

- unsatisfiet customer

pumila ako sa counter 1 at sobrang tagal mag take s20minutes ako nag antay! Pero pangalawa lang ako sa lane.
Umorder ako ng isang large halo halo and medium milktea unang nag serve ng halo halo and then inask ko si milktea kung ilang minutes si ate girl nyu pong crew ang sabi gagwin lang po sir . Umasa po ako na gagawin lumipas ang 30-45 minutes kung hindi papo ako lumapit sa counter para mag update wala pong mag uupdate miski manager on duty so sad to say ang sabi po nila sakin wala napong available dahil ubos na daw po . At walang pasensya sakin si manager on duty.
Reprint nalang binigay sakin na reciept dahil vinoid nya yung milktea.

Next time paki ayos ang sistema nyo ang dumi dumi na nga ang bgal pa.

Hi,
I placed an order to Chowking via food Panda. I ordered 8pcs of chicken. Instead, I only received 6piecea of chicke. Took almost an hour to deliver and we get an incomete order. The sad part was, it's just a very simple order. Very incompetent.

Maki
[protected]

Foul food served on May 12, 2021
Venue : Chowking NLEX Southbound Mexico, Pampanga area

I got nauseous after eating a slimy Chaofan with Fried siomai, cold wanton noodles and cold siopao.

Complaint about it with the manager but was brushed off.

I had to be given medications by my companion who is a medical practitioner. He had warned me that he thinks we were served stale rice or possible wastage products already as it was nearing 9 PM.

Hi i ordered 2 large Halo-Halo 2 days ago on Chowking Cabanatuan Highway via FoodPanda App, as i notice, nang ibinigay ni rider ang order ito po ah hindi naka lagay sa paper packaging, it is our way po ba ng cost cutting, but its not, couse you putting a costumer in the critical situation, it is a food safety issue, when i ask rider, nasaan po ang paper packaging,
as per rider "sorry sir ganyan lang po binigay ng store". hope this issue po will address .

and ang serving po ba ng Halo Halo is hindi puno?, kasi po ang lid ng cup is not flat so ang thinking ko po is kulang ang serving because of the lead, hindi kasi value for money halos walang laman.

Nagbayad ako ng tama sana naman kumpleto yung ibigay yung pork chaofan ano walang condiments ? walang sauce ? naka indicate namn dun sa order thru online eh may add pa nga na chili sauce . pleasee nagbayad ako ng tama pakiayos yung order walang kahit anong sauce yung prok chao fan . ?

Bakit po may buhok sa food na dineliver sakin😲😲😲nakakawalang gana naman po nasayang lang yung food na inorder ko sana maging aware po ung mga crew na laging isipin ang kalinisan sa pagkain na idedeliver po sa costumer

Grabi nanan po ung rice nila hilaw ba as in bigas pa siniserve nila ng ganito. Gutom n gutom k tpos iseserve sato hindi worth it ng binyad mo. Hilaw na kanin