Chowking
Reviews and Complaints

On saturday the 24 september my side and wife went to your ormoc branch by robinson supermarket to meun b lauriat for my 65 birthday.

All the food was very oily and to have you illness return.

1, chicken very oily

2, pansit there was 0.5 oil in the box and went my wife warm the pansit for breakfast the oil in pan was bad

3, also the rice was oily

4, the only good thing was the halo-halo.

You know I am unwell due to the bad food services to us and what a waste of money

(my two dogs wouldn't eat the chicken or rice both of the drop the food to the floor then piss on it).

It is with great disdain to have dined out in your Uptown Mall branch. The chicken served to us was like BAHAW, heated left overs, with utterly poor, cheap and dry chicken cuts (cut parts). They were like spring chicken parts. Mind you, the meat was intensely dry and tasteless, the only means giving taste to it was the ketchup and soy sauce. The whole experience was so…how do I put it…DISAPPOINTMENT would be an understatement. While the staff were in no where helpful and pleasant to the customers, or to us, what we were reallt hoping was at the very least CHICKEN should be NOT BLAND. What happened to Max’s chicken? So disgusted by our experience in what seemed a Chicken BAHAW was served to us! 😫

Date : Sep. 20 2022

Time : 9:02 PM

We ordered food at 9:02pm. At that time, we are the only customer at the cashier. However we observed that after 20 mins, our order was not yet served. The person who ordered after us was able to receive his order. At 9:27, we followed up our order. Again during that time, no customers queued in the cashier. The cashier at that time, Jane Ramos, informed us that it will be served after 5 mins however it didn't happen. We finally got our order at 9:38pm. During that time we are kinda frustrated because we waited for long despite of the fact that there's not much customers. And when we asked for our halo-halo order, Jane Ramos, the person in the cashier, just put the halo halo without at the counter without looking and saying anything to us. She also said that our orders are already at the back kitchen so we asked "kami ba dapat ang kukuha noon dun?" To think that she is just mapping the floor.

September 18

Ako po ay isang grab rider yung order ng coatumer ay 1 order of sweet & sour chicken plater,2 order of 4pcs siomai 1 order of 1 chick'n sauce platter at 5 order ng super sangkap sarap halo2 30minutes na ako nag hihintay dito pero halo halo palang ang natapos, tapos nong pina follow up ko yung order ko hindi pa pala nila niluto yung order na chicken at siomai

Hello,

Good day! I made an order of Pork Chowfan with egg worth 109p. Gave 500p but the service crew rejected my order because she did not have any change?

Hello excuse me, its not 1000P, a fast food chain doesn't have 391P change?

First time in my life I have encountered such rude staff.

Its really "More fun in the Philippines".

Improve your customer service PLEASE.

Time of order: 7.50am 15 sep

Christopher Hong

Im asking my order to a supervisor who's name martin pedimonte who is in charge.

Im shock for his answer that " maghintay ka na lang" ang sbi ko sa supervisor sir kami lang po ang nagoorder sa inyo walang katao tao po dito kaya bakit ganyan ang sagot mo skin? Please give me a reaction for this matter thank you and God bless,,

Chowking branch a.mabini 10th ave. Caloocan city

Order Date: sept 4, 2022

Order time: 13:25

This branch is have a problem in service and kitchen and it false down too slow service. We waited our order for 30mins! Oh my gosh, how come is this happen. I ask first the cashier for the available part of chicken so that we will wait for serving time only and Counter Sheila said serve for 12mins. But this happen. We follow up so so many times. But still we wait for 30mins.

And also, Manager ask our concern but I don't think if he forgot to check our order because a lot of customer follow up their order.

I'll expect your immediate action regarding this matter.

At first when I saw an online a trending about a customer complaining that he was serve Lucky Me (ready to cook noodle) pancit Canton, it didn't bother me at all. I thought maybe the customer was just over reacting.

But, when I happen to experience it by myself I was really shock. #CHOWKING WalterMart Sta.Maria Bulacan was also serving the same type of noodle.

I didn't bother to complain anymore I just took some pictures and send this complain.

September 2 2022

I place my order around 9: 37pm as of now my order didnt come up .. the time is already 11:07

Order Number: 1311146

Your Chowking Store:

PASIG MARKET, CARUNCHO AVENUE, PASIG CITY, METRO MANILA, Pasig City, PH, 1600

my number [protected]

Around 8:30 P.M, September 01, 2022 when my friend and I entered at Chowking SM City Iloilo. We both ordered Pork Chaopan with shanghai for take out transaction. We waited for 15minutes for our (spoiled or maybe contaminated) food . The only thing that caught our attention is the too much oil of our food! An hour after we ate, we experience vomiting and dizziness! We need an action and invistigation for this!

I ordered three pieces siopao and 2 bola bola.

I've waited for 20mns for the order and I know I failed to check if there's sauce in it?. upon checking at home when my grandparents was about to eat the asado.No sauce for siopao given. How can my grandaprents eat that,and me being pregnant should be able to go to edsa arayat branch again just to get my sauce

August 29,2022 4:45 pm

Pinaghintay kami Ng matagal tapos un mga huling dumating may food na nag follow up kami at nalaman na Wala pa Pala dun Ang order Namin sa kitchen.

Kailangan pa nila iprint Ang resibo. Nagbayad na Ako pero walang binigay na resibo number lang Ang binigay tapos ibibigay pa lang sa kitchen ung order matagal na kaming naghintay.

Ni Wala man lang ginawa Ang manager. Pina refund na Lang Namin. patio in cashierat negligence kinuha lang un pera nagbigay Ng number tapos pinaghintay kami sa Wala

Here at Chowking Nova Tierra Village Davao City. They used to have king's breakfast . It's still up in the menu board but always not available since the COVID pandemic. It's frustrating to have limited choices of lousy tapa and Tocino only. Lately the coffee that goes free with the order is now with a 5 peso additional.. Pambihira naman. Dapat kasama na with drinks.

Joey G. [protected].

I came to Chowking Buhangin CK3098 to eat. My receipt or#[protected].

I ordered at 00:53 am just pork Chao pan rice with siomai. They didn't give advise. Per mas una pa nagbigay ang food ng huling sa akin. I got my food at 1:30 am. The staff must be sleeping or not doing their job right.

Kung di pa kami nag follow up nung katabi kong table walang response.

12 Aug 2022, 11:11 am , OR #[protected] Robinson Place Sampaloc 1 Dasmarinas. I ordered wonton mami and its too salty, adked for kalamansi but its not available. No option given by store manager, instead went to talk to other customer. I felt ignored.

Nagorder ako chao fan thru grab dito Davao City sa Quimpo boulevard. Im always a fan of chowking pero nakakadismaya ng chao fan amoy sunog at lasang sunog. I tried to put nlang sauce para makain ko since i have no choice im hungry the reason nga why i order this one kasi ayokong lumabas but then this happened. I hope u do something about it. Thank you and Godbless.

Bumili yung husband ko ng chao fan nung friday sa chowking candon ilocos sur ng chao fan grabe nawala appetite ko dahil lasang sunog na kanin na ginawang fried rice. Paki ayos nyo naman po yung mga products nyo. Pag open pa lang ng box amoy sunog na kanin agad akala ko nagbago lang yung aroma pero nung kinain namin pinaghatian namin yung isang box tapos ipinakain na aso yung isa pa at natira.

Today, no siomai is served. I even asked the cashier if lauriat comes with siomai and buchi and she said yes. Now that i have the order, the siomai is missing!

So frustrating, for the 3rd time Chowking!

Branch: Chowking Lower Session Road, Baguio City

Order: 1 sweet and sour pork lauriat

Date: 08/02/2022

Time: 11:50am

OR number: [protected]

To go

Attached are the photos of receipt and meal!

We are yesterday in Chowking Waltermart North Edsa, I ordered Sweet and sour pork lauriat, chicharap, wonton and my auntie order chaofan pork.

The chicharap and wonton so far okay, but when I ate the pork in sweet and sour it was too salty especially the breading, I didn't finish my food due to the taste. And the noodles(pancit canton) in lauriat was instant, why is it like that?

Order# 1253586

I ordered by 10:45am but the item arrived at 1:30pm, it took almort 2hours to deliver it. To make it worst, the store didn't even notify us and didn't call us to apologize.

I tried to contact the store but to no avail.

When the food arrived in 1:30pm, i didn't accept it.

Your food service is very poor in performance.

Joseph Bertol

[protected]