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Dollar General

Dollar General review: So tired of rude clerks! 157

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12:00 am EDT
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This is a complaint about a Dollar General in Conway, South Carolina:

I am so tired of rude clerks! Can someone relate to this!? I like shopping at Dollar General, the prices are right and I go there often. But I have ruled out one location because of a rude clerk. I have been putting up with this person for a while, just kept thinking she was having a bad day or something. She has never said "hello" when I walk in, never says hello, how are you, did you find everything you need, etc, the usual polite things a clerk is supposed to say to a customer. I have always been polite to everyone, no matter what the situation, even if the other person is being an a__.

Yesterday I went there again, and there she is, having a friendly conversation with the customer in front of me, then when it gets to be my turn, she looks at me, I smile, and she sort of "jumps" like I have cooties or something, and said nothing to me, and I get the usual silent treatment. Then I wrote her a check, and she says (like a mean police officer) "I need to see your license". So, I showed it to her, thinking I was going to get arrested at any moment (I'm sick of that, too, every time I write a check at a store, I get that same treatment).

I don't know why this clerk doesn't like me, I have never been unfriendly to her, on the contrary, I have always tried to be nice! Why do clerks do this to people? I am sick to death of it, and I am tired of being treated rudely.

Look, people, if you don't want to work as a clerk, quit for God's sake, so all those other poor unsuspecting customer like me, don't have to put up with it.

157 comments
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Lonnie Green
US
Nov 12, 2022 6:05 pm EST

Cat food.

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Julia Ann Devillier
US
Nov 12, 2022 7:38 pm EST

This is the second time that this store hasn’t opened. It is 9:27am The store is in Denham springs Louisiana on Hwy 16, has people not showing up to open it, it needs better management the old manager we never had this problem but since then the managers have sucked. Todays date is November 4th

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Anita Wells
US
Nov 15, 2022 2:21 am EST

I was shopping today November 7, 2022, at the new DG Market store in Corydon, IA. It opened last week. I understand it takes time to get shelves stocked, etc. The store looks great except there are not enough employees to get the boxes unloaded and items onto shelves. Could there be extra help sent to get the store started?

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Beeswax6969
US
Dec 09, 2022 9:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

You can apply …

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Dangee
Bellefonte, US
Nov 16, 2022 3:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I lost the receipt I received from the store and I want to get a picture of it if possible

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Dangee
Bellefonte, US
Nov 22, 2022 2:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I lost my physical receipt I got from purchasing one vanilla visa prepared card and I don’t know how to get it

Time: 18:00:23

Date: 2022:11:15

Ticket number: #02263

Ending with this number *****8172

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Daveandsteph
Conneaut, US
Nov 22, 2022 6:32 pm EST

I’m really hoping u all loose everything u treat the employees like [censored] and I think all these employees need to walk out it just proves that the rich get richer and the poor keep getting poor u think u can do and treat all how ever u want I’m going to push Ohio Dollar shore strike and shut down y’all make me sick

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Lanelle McCormick
Loris, US
Dec 03, 2022 7:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This store is only a couple miles from my house. It is very convenient, or was until every time I went, they never had anything I needed. I get discouraged every time I go. I have decided that it’s not worth the extra time to stop there anymore because I always end up having to go somewhere else to get what I need.

Store # 15768

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Hillbilly Gray
US
Dec 03, 2022 10:33 am EST

I Don't Think It's Right That Dollar General Doesn't Give Their Cashiers Enough Hours The One In Tupelo Mississippi Off Of Auburn Roads Has A Great Cashier And She Really Should Be A Keyholder Her Name Is Amanda

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shante fall
US
Dec 06, 2022 8:22 pm EST

No cashier at counter to assist customers walking around store talking on phones loudly and 3-4 customers in line for the 1 self check that is Available…. Not everyone wanted to use self check but they said that’s all they are using right now…. Unacceptable…. I’m not the cashier and would prefer not to be

Today 11/29 @ 12:40

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Tuzack
Saint amant, US
Dec 13, 2022 8:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This store been like this for some time now and alot of people around the area always saids how nasty this store is. You can't even walk down the isles. STORE # 15746 SAINT AMANT,LA [protected] THIS STORE IS DISGUSTING AND A DISGRACE TO OUR NEIGHBORHOOD . DO SOMETHING ABOUT IT OR SHUT THE DOORS.

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Lindsey Michelle Kragt
US
Dec 17, 2022 8:24 pm EST

Sale ad stated pop was 3 for 12 with a dollar off coupon. The pop was not 3fpr 12 it was more. Was stil able to use coupon for a dollar off but when I asked the cashier about it she just shrugged her shoulders like she didn’t even care.

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Vostok
Senath, US
Dec 26, 2022 5:07 am EST

The Dollar General Store #11779 in Senath, Missouri is a wonderful store with a great manager and excellent associates.

Every time I have asked for help in some area they have bent over backwards to help me.

I wish to extend a hearty thank you and wish one and all a Merry Christmas.

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Trx3
Dandridge, TN, US
Jan 03, 2023 3:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello there,

Everytime I purchase a thing of CloverValley Milk, It has some weird taste to it. This milk can't even be enjoyed because, It tasted like It was Tainted. I also have a complaint with the Toaster Pastries By CloverValley, One Time I found a Live Nagger in My Toaster Pastries.

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Yme1966
US
Jan 31, 2023 1:03 pm EST
Replying to comment of Trx3

True

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Kayleighdolly
london, GB
Jan 07, 2023 2:48 pm EST

This Morning I had woken up checked my bank, £30 had been taken out of my bank when i’ve never come into contact with this website before.

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sistersuzy
Madison, US
Jan 14, 2023 8:28 pm EST

Before Christmas, I placed an online order; never heard back; called the store but no answer; was in the area next day & dropped by; they claimed didn't have my order but I had an email that said different; said no store phone so couldnt take calls; Corporate and Distric Manager have dropped the ball x3 wks now; still no solution

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Sandra Harrell
US
Jan 16, 2023 11:48 pm EST

I bought 9.5oz of crunch mini donettes on 1/09/2023 at dollar general on hwy 53...the expiration date is 21 Jan...I buy these all the time bt this pack taste like [censored]... they're not fresh and u can tell...

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Talltower55
Channelview, US
Jan 29, 2023 5:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

While checking customers out she was on a phone call talking personnel issues & wearing earbuds. Never did say Thank You or have a nice day. Was very rude to an elderly lady who asked a question about a price. The asked her twice loudly because she was on her phone. Very unprofessional.

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fluffer
glendale n.y., US
Feb 04, 2023 7:06 pm EST

prices lower on many items and much higher at register was told prices should not be there and stephine at Glendale n.y. 11385 store would not honer price on sale and ripped all prices down today at 11.50 am left entire order in store and left

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overrated
Ephrata, US
Feb 26, 2023 3:17 am EST

Ive never known anyone to be so rude to their employees and vulgar when speaking on the phone. they should not allow such people to be in a managers position. he is very disrespectful, and cruel...

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Penny Daley
US
Feb 28, 2023 5:45 pm EST

i always ma overcharged for my items on the mogadore road location. the workers are so naive to how to ring up items and double charge. It make me want to not go to this location again. always wrong prices. I havehad to get my own items out from under things. very unacceptable

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JeriB
Conway, US
Mar 11, 2023 7:26 am EST

I have been ordering a few items through door dash and one of them is the Clover Valley Whole Milk. Something is wrong with this brand of milk, the taste is weird and undrinkable. This is the 2nd gallon of this brand I have had and it isn't drinkable. It's going in the trash. Someone needs to stop purchasing this brand because something is off.

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David Crotty
US
Mar 14, 2023 1:34 am EDT

I and several friends have stopped shopping at this store. The reason for it is that we are older people and someone has decided to shut down the bathroom at this store. Sometimes we need a bathroom while shopping. Have asked when the bathroom will be open and no answer was received.

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Joebick
South Roxana, US
Mar 18, 2023 11:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They never have their outside lights on at night. It’s very dangerous and unsafe.

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Bambi Simpson
DOYLINE, US
Mar 21, 2023 8:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The 5 $ Saturday coupons are not working and I still can't receive my ten dollars from my. Buy 30 dollars in gain and get ten dollars I shop everyday and look forward to the savings I need my money please it was supposed to be a ten dollar gift card today on March 15 2023

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Wham bam
Flora, US
Apr 02, 2023 4:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On 2-28-23 I filed a complaint the number is 0055467 I have never been contacted by phone ,E-mail. So guess corporate is as rude as management? I'm a very unsatisfied customer.

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KN46
US
Apr 02, 2023 2:37 pm EDT

When I was pouring milk into my coffee, a quarter size piece of feces fell out. I purchased this milk on March 7 and does not expire until March 17th. The milk was purchased from Dollar General in Fruitland Park Fl. (Clover Valley)

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Shay Spetlewis
US
Apr 15, 2023 7:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am at the dollar General in blue Ridge website says open till 10:00 I get here and they are closed 8:15pm lights on 2 cars in parking lot doors are locked

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Nancy Popp
Chipley, US
Apr 20, 2023 12:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

You say there is a penny sale but when I went in the store and asked where the penny stuff is the person working said we pull it and send it back so our store doesn't lose any money.

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Tacoisadog
Boscawen, US
Apr 20, 2023 4:05 am EDT

I walked in with $500 cash, specific asked for a RELOADABLE debit Visa/Mastercard

The woman working pulled a card off the shelf, told me it is RELOADABLE and it is NOT.

Now this is somehow MY problem and not the store's. This IS NOT OK.

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Ashley Ferrell
US
Apr 22, 2023 6:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar general #03653 in Reeds Spring Mo needs someone to visit their store for their pricing issues. Every time I buy something from there, half my items come up 0.50 to 1.50 different from what the price says it is. And they refuse to do anything about it other than to blame someone else

This needs addressed.

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OzellAFraley
Columbus, US
Apr 22, 2023 8:49 pm EDT

I shop in the Downtown area of Columbus,Ohio because I started investing in the company's stock. I ask about a clearance rank and the lady cashier was very rude. Even when I ask the cashier to find their manager because of the rude I counter. I ask for the Corp number and said I would report. Today's date is April 16 2023.

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Jennie ramey
CROSSVILLE, US
May 07, 2023 3:31 am EDT

On April 20, 23 a Dollar General transfer truck driver backed into my truck damaged the bed and drove away

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45phil
lincolnton, US
May 20, 2023 1:21 pm EDT

I 'am 67 old .I went to buy cigarettes. you 20 something employee .would not sell them to me .said because my ID was out of date they will not sell to me. AGAIN I AM 67 and LOOK IT.

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Sitslert
Locust Grove, US
Jun 03, 2023 9:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The people that work at dollar general are not to blame for the conditions of the stores corporate is if you would stop trucks coming every week with [censored] they are already overfill of u are the ones losing customers not the employees so quit batching at them when it's your fault

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Michelle Dorsey
US
Jun 12, 2023 9:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was served a warrant at my workplace dollar general store #10246 on my shift the type of charge that was listed is why termination took place. Charges are being dropped and will not be on record. I would like to still work at same location and my position is still available. Will I get my job back?

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Tracy Campos
US
Jun 17, 2023 7:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Today, 06/09/2023 i saw your driver with truck #38446 cut someone off horribly heading south on I-430 in little rock. all he had to do was slow down to allow a merging car to get on freeway. However, he quickly turned on left signal but cut off a black chevy suburban bad.

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i hate dollar general
wright, US
Jun 17, 2023 8:34 pm EDT

on july 10 at 2:30 pm i walked over 1 mile to dollar general on my crutches in wright wyoming only to met dollar general clerk at front door that tells store in closing for at least one hour and that i’m to come back then this is the 3rd time that i’ve came to store during their business hours only to find store closed

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Sharon Coon
US
Jul 01, 2023 11:18 am EDT

Would like this resolved with gift cards. It’s happening to often.

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Samantha..
US
Jul 02, 2023 3:09 am EDT

Question

Are managers allowed to park in one of two handicap spots in front of the store, if she does have a handicap plaque?

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tom schierer
East Peoria, US
Jul 03, 2023 5:30 pm EDT

spring bay illinois , had to wait 10 mins for the emplyeee to finish her ciggerette before we could check out date 6/25/2023 10 am, older lady was also very rude while we checking out we asked if there was any ant baits in back , she replied ,I dont have time to check , noone else was in line ,she had time to smoke .

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