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Dollar General

Dollar General review: Wrongful termination 61

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3:51 pm EDT
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Hello my name is rashekia cross. I am a former dollar general employee @ store #1350 in fla. I strongly believe that I was wrongfully terminated over a customer's check not clearing the bank for insufficent funds. I, as a cashier, made a mistake in pushing the cash tender button instead of the check button. The amount of the check was $332.10. After making this mistake I immediately notified my assistant manager (Toni robinson) about the error. She came over and took a look @ the check and nonchanlty blew it off. Now, ms. Robinson has been a dg employee for at least 2 years now. Maybe an asst. Manager for a yr, she should have known proper procedure. It is funny, I now know that after my dismissal of the company that she should have did a transaction void and had me re-rung the items. Also, more importantly she didn't receive a write up thus making it her final write up. But I was written up and terminated. I need to be the asst. Manager and she needs to be demoted back down to a cashier. How does that sound? So, in the words of a infamous (Tony) to another toni - "every dog has their day" - scarface! Thanks for hearing my side of the real story. !

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Will Bracey
US
Jan 19, 2023 6:40 am EST

Hello. My name is William Bracey. I was stationed at Washington Avenue in wheeling wv. I was terminated due to multiple counts of customer complaints. However. Due to my learning comprehension. And lack of social skills for DG customer service standards. I failed for their approval. My belief is I was wrongfully terminated and persicuted by Mike DM over the area. I spoke with Mike right after termination. He willingly respectfully listened to me. But was anxious to get his point and end the conversation.

Giving me the impression. He doesn't care. Even though I defended myself explaining my learning comprehension. And even stated no efforts far as I can barely witness of evidence such and direct video and audio of such incidents. I feel this was discrimination. And I'm not where near comfortable with him being around me anymore. No one had taken the effort except for Ashley GM of Washington Avenue. To give me pointers. Which still led to complaints.

I find it very unfair that DG upholds customer is always right. Regardless if they're wrong. If such. Anyone who wants to buy tobacco or alcohol should get away with it without identification if they believe they don't have to present it. Of course no one can argue with me on that. Frankly I don't want to work for DG under Mike again. Ever. However I'd like to settle this legally if must.

Such as a actual investigation into Mike on his work when it comes to termination and management such as employees on how he investigates and such as I mentioned.

And I would like to receive compensation for the time I lost after termination thank you for your time

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Mary Van Horn
US
Jan 19, 2023 10:05 am EST

Lack of communication and training, Dm, Managers know how many complaints there Store gets, You should have been properly trained on how to react talk to customers, it sounds like you where setup to get you fired they didn’t like your work ethic.

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Aaliyah Toney
US
Jan 25, 2023 1:04 pm EST

Hi my Name Is Aaliyah Toney . I am a former employee at dollar general. @store #22506 located Memphis, TN. I strongly believe I was wrongly terminated because I had to be at work 10am. I called and told my general manager(Chastity Banks) I would be running late because my child had a doctor's appointment. But Ms Chastity still wrote me up and I felt bad because I bust my tail for my job. I started off as a lead sales got promoted to an assistant manager. It was Times Ms Chastity did not have nobody to fill in for. But i put in my 2 week notice. I worked my full 2 weeks but Ms Chastity put in the system that I quit.

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Lory “INeedMoney” Deer
US
Jan 29, 2023 6:03 am EST

Hello my name is Lory Deer former employee of store 15368 in Mooresville, Indiana. I have been a key for 8 months worked for company for 9 1/2 months. We had a cashier ring up a gift card and cashed it out as cash. I wasn't there that day, I was informed the next day then the cards come up missing. I was blamed loss prevention came in as "loss prevention training" then cornered me in office accused me of stealing gift card, I denied it because I did not take them. She told me she didn't believe me and had had subpoena the video where the card was traced to and used. I then informed her that was great because I was 100% positive it wasn't me or my husband whom she kept accusing. She lead me to believe if it wasn't I wouldn't lose my job. But did suspend on Friday Jan 21, 2023 and took my keys then said I hear something by Monday from my DM. Not to talk to anyone who works there or not to come in store. Then my DM called and said it wasn't me on video however I was still fired for waiting on my husband. And for changing the 90% off Christmas sale items to correct price. I was told by my store manager to honor sale price. And we are the only store or anything around, so when my grandson needed milk and we (DG) was the only option I did wait on my husband considering I was there daily from 2pm to 6pm alone, no other cashier's or managers just me as cashier & manager. My store manager was changing my clock out times every night to 10:15 even when I was there til 1045. She claimed she was there when she wasn't. Her and the assistant Manager would put stuff up in back room until they pennied out then would buy it just or take them. I have been threw 2 store managers and 2 assistant Managers since I started in May. I asked for the assistant Manager position when it came available and she had already promoted her friend she had just hired a week before that. I never missed worked, I didn't call in, worked on my days off when they needed. Opened and closed the store on Sundays, 15 hours shift. I was reliable and a good strong proficient employee and I got fired. Everyone was changing prices on clearance to correct prices, prices usually don't ring up on regular items. Everyone waits on their family at that store but I'm the only one who's got fired. Everyone else is still employed and working. I even tried to get them to do a probationary thing or put me at another store. She refused said 10.00 isn't 1.00 after 90% discount. Huh uhhhh where did you graduate? Cuz yes it is. I just want my job back. I was wrongfully terminated and I am working with a lawyer on filing a suit with eoea.

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Jennifer Hutchison
Hartford Al, US
Mar 07, 2023 5:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello my name is Jennifer Hutchison former employee at store number 12951 in Enterprize Al . I was a full time key holder and I had been with dollllar general almost three years and I had never been wrote up in any shape or form by any manager and came to work when I was supposed to I had only missed two days the entire time employed with them I would get called in on days off and I didn't mind. I loved my job and my customers. I had just got to work on a Friday night to close the store and ten minutes after I got on the clock the district manager Mrs Polly walls in and asks me to come to the office with her, now remember I had never been wrote up for anything, and the first thing is she told me is that I was suspended without pay for one day for 2 customer complaints to her in the past week and I said to myself ok I can do this I'll take this one for the team then next thing I'm being told I'm suspended without pay for seven days well I live pay check to paycheck cause we'll Dg don't pay us $124.000 a year they don't even give us our yearly raises anymore is what I was told about mine but that's another story, so she said I'll call u on the seven day and let me no if u can come back to work or what is going to be done about ean employee complaint so I was waiting for the call on the seventh day and I got no call from Mrs Polly eight day in no call from Polly nine days in no call from Polly ten days in still no call from Polly 11 days in no call from Polly and finally at 6 pm Polly calls on the 12 day and days he decides to term me and I had already asked for the proof that was against me and still was not ever wrote up still even on suspension now yal so Polly said well I'm gonna give your pay for the vacation hours that's 20 hrs and that was on week of 2/4/23 threw 2/10/23 and now it's march the 7 , 2023 and I still have not got my money nor have I got a call or email from Mrs heather regional director and I know that I was blackballed cause I am still till this very day on dollar generals payroll and I was just removed from all the schedule and my manage day after this started has a part time key to call me and ask me for my store keys if she could use them while I was suspended and I got a Fulltime key position in Hartford where I live and Polly not my manager would not just transfer me up to that store and totally out of Polly's jurisdiction that was a really harsh treatment of someone's first time being in any trouble at all I emailed Heather on Linkedlin and she still has not responded and my lights are about to be cut off my family has nothin to eat and I have been trying 200% to get another job but no luck yet and I was told I couldn't even draw unemployment due to what I feel she made up cause the assistant manager and I didn't see eye to eye on two things And the bad thing is I told her that I found out my dad has lung cancer Polly said sorry hear that but that has nothing to do with dollar general now let's just see how much we can get done after this thank yal for your time god bless Jennifer Hutchison

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Jesse NeSmith Vernon
US
Mar 30, 2023 4:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello My Name is Jessica Vernon I have worked for DG 11th Avenue Franklinton La as an ASM for the last 6mths or so when I was writen off the schedule on my day off after getting into a disagreement with the store Manager over a Wright up I didn't think was far or correct she claimed $100 was missing after I had already left the store to take the deposit to the bank after my shift ended when I pulled in at the bank our deposit was $5 Short so I took $5 out of my pocket ALL THE MONEY I HAD gave it to the teller & had the tell write down proff of what took place after returning with the change & clocking out I left about 40min after I left the SM called claiming a $100 gone and unaccounted for whe she wrote me up for that & for another cashiers till being $75 short I reluctantly signed buy expressed my disagreement the next day still upset over the accusation I called in only the 2nd time without an excuse the next day I was scheduled off when she took me completely off the schedule whe I reached out to OUT district manager I sent pictures of everything I had accounted for change fund deposit tills ect. And received no answer or response I don't think I deserved such treatment I expressed to the district manager to view the cameras to find out the truth but now they are fighting me on getting the unemployment benefits due to excessive call ins & violations of company policy both are inaccurate

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Jesse NeSmith Vernon
US
Mar 30, 2023 6:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My Store #6110 My employee ID was #3110451 someone needs to look into this accruing situation plzzzz

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Lona Covey
US
May 26, 2024 6:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yep sometimes the computer is wrong because of employee maybe use their numbers when they don’t have a register…I always went by how much cash I had for deposit vs. what the end of day report says

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steffanilou
richmond, US
Oct 23, 2023 4:48 pm EDT

my name is stephanie mosley. i worked at store 02620 as store manager. i was terminated this afternoon. i just feel it was not right, first let me begin in saying i have talked to the recruiter for dollar general and expressed my concerns in the lack of training i have failed to receive i did not get taught policies nor proper procedures not one time so truthfully i do not know procedures except for what i have been taught by my employees or i have went to other DG stores and have asked for help as well.i have not been taught bank or deposit procedures either so with that being said i have made huge progress with the atmosphere in the store. i have cleaned the store as best i could, when i first arrived it had just been shut down for a few days due to rolltainers being everywhere the fire marshal came out after i been there and found no problems. i have never been written up, i did leave a small white back of trash i wasnt thinking next to the trash can but i wasn't realizing i di leave it in the yellow walkway. i have been working sick since sept 5th of this year, i have had pneumonia. I have never called off, i have been working well over my 50 hrs each week to help the store. i am not perfect yes i made some mistakes along the way.but no write up, nothing. so it comes to now the district know the alarms werent working for the store so im not to blame for that but i had been having my assistant mgr opening, she was supposed to be letting one certain key go to bank with the deposits. she was responsible four of them. her excuse for not letting this employee was so she says she takes forty minutes i don't want to run the register the day i worked i was so focused on getting the store ready for regina that i didn't think about asking them to go to bank .if i would of been told how the bank procedure went i would of asked my car wasn't running that week i knew i didnt want to have someone take me to bank with the deposits. again having pneumonia being tired and still trying to run the store as best as i knew how. i need this job why didnt i get a write up ive never been in trouble i have always tried to do what roger and regina have asked of me. please reconcider i support my family this was my only income. i moved down here to care for my ill mother whom i didnt want to let get put into a nursing home if someone would of inly taught me these procedure and how come lexi gets to stay also i stated hire date is april 20th it has been six months dont i get a week vacation pay as well. i just want my job back ask the customers there how it has turned around in such a short time plese look into this please let me know if i can have my job back but with training on all procedures all i got was a week of a few videos then sent home then one week of stocking shelves then that was it stephanie vans mosley [protected]

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Brandy Hatcher
US
Nov 28, 2023 7:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I am also disputing a termination with them. I strongly feel I was terminated because I wanted to be demoted. I wrote a letter of resignation and less than a week later I was terminated smh I hope everything works out in your favor.

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