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eBay Complaints 894

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P
1:44 pm EST

eBay a vile disgusting ad for "sex toys" - only with real 'evil' in it!

https://www.ebay.com/i/153239288096?var=453103516514

Go to this "filthy vile ad" that popped up on my internet service provider's website (bing's "outlook.com")

How does ebay get away with advertising such vile, filthy, satanic stuff?

Yes - satanic!

This is beyond "sex toys" and whatever else they are trying to sell - just look at the ad, and tell yourself something 'evil' isn't going on here!

That's all. Make them pull this ad forever!

Thank you.

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5:18 am EST

eBay yamaha tx802 - #[protected]

According to the Tracking information It appears the item in question has never been shipped. If the seller is having trouble I would appreciate notification. I need tracking information so that someone can be available to meet the delivery personnel. The Fed Ex shippers label information is erroneous. According to Fed Ex the package was never shipped. It is listed as weighing 5 pounds. The piece of electronic gear in question weighs closer to 30-40 pounds.

If he intends upon canceling the transaction let me know. I would prefer to have said item. Perhaps I am being being overly suspicious. But he said that he had shipped thru USPS and the Tracking number is Fed Ex. He also said the post office had returned it to him and he would ship out the next day.

hemmroyc - ("Hello sir sorry for the late response. I recieved a slip from the post office today at my commercial unit, when I called they said that there had been a mix up and it came back but was resent. I will go in tomorrow on my lunch break and get this all cleared up and get you an update on your synthesizer. Thanks so much for your patience.") - That was on 11-07-2018. I have not heard from sense.

I would like clarification. I don't like the jumping the gun. But my instincts tell me something has gone awry. I guess because I have been in a similar situation before with another Ebay seller. The seller pretended to ship an item, as a pretext to get out of a sell. To resale the item at a higher price. If I am wrong. I offer my apology.
But "Hemrroyc" is not responding to my requests for a tracking information. And around this time of year, getting packages thru the post office is problematic
Respectfully yours
Freddie D. Chambers

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8:34 pm EST
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eBay forced refund

An item I sold was as described. Buyer said item was missing a piece that was not even included in the auction and that did not even come with the item when bought new! I called ebay and they said just because the buyer said it was not as described even though it was, they were refunding the buyer and charging ME for return shipping. The buyer is being allowed to return the item at my expense for something that was not even supposed to be included! When asked for a reversal of decision got a whole run around about how that is not possible, blah blah blah, no one here does that, blah blah blah and refused to change the decision even when agreeing that my item was accurately described, the item complained about was not in the listing description and does not even come with it originally. The item is a USB microphone which does not include an adapter (the item claimed missing) because it plugs directly into the computer with the usb cord which was included and is not the "missing" item being complained about! If the buyer feels they needed an adapter they should have had to purchase one separately since none was included in my auction nor came with the original item. The item does not even need to be plugged in with an adapter since it is powered and run by the computer. I am seriously considering cancelling my business with ebay over this dispute. Where is the backing for good customers! I have had over 1100 sales and this buyer is new but they are getting better treatment than I am. I am very upset and want the decision reversed immediately but am told its not possible. Now the buyer has had the item for over 3 weeks, could have broken it for all I know but I am being forced to accept its return and give a refund when I am totally opposed to the wrongful decision.

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3:18 pm EST

eBay failure to receive product purchased

From: John Litten
Sent: Thursday, November 1, 2018 9:26 AM
To: 'eBay'
Subject: RE: ✅ ORDER CONFIRMED: Ghostbusters Tom Wha...

This is my second request for you to help with this situation. The ad stated the poster would be sent in July or early August. I contacted the seller and he said it would be early October, To date I have not received this product.

Please let me know if I need to file this concern elsewhere. This is my first E-Bay purchase and so far not a great experience,

Thanks

John

From: John Litten
Sent: Monday, October 29, 2018 11:16 AM
To: 'eBay'
Subject: RE: ✅ ORDER CONFIRMED: Ghostbusters Tom Wha...

I never received this item. Can you help? Tried to reach the seller and get an error message on your site.

From: eBay
Sent: Saturday, July 21, 2018 9:38 PM
To: John Litten
Subject: ✅ ORDER CONFIRMED: Ghostbusters Tom Wha...

ETA: Thu. Jul. 26 - Fri. Aug. 3. Look out for an update with the shipping confirmation. Thanks John, your order is confirmed!

Thanks John, your order is confirmed!

We'll let you know when your order is on the way. In the meantime, you can finish creating your account - you've got only one step left!

Complete account

View order details

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Easily track order status and history

Ghostbusters Tom Whalen MONDO Poster Print SDCC SOLD OUT

Item price: $94.00
Item ID: [protected]
Seller: samclay (164)

Estimated delivery:
Thu, Jul 26 - Fri, Aug 03

Your order will ship to:
1 Microsoft Way
Redmond, WA 98052
United States

Order total:
Price $94.00
Shipping Free

Total charged to
x -2826
$94.00

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12:34 pm EDT

eBay purchase of iphone 6s, august 2nd

I regularly purchase items from your website, often weekly. I believe if you look up my account you will see that I have purchased items off your site going back at-least five years. On August 2nd I purchased a IPhone 6s off your "site". Within 90 days the fingerprint recognition stopped working and the phone will not activate? After repeated attempts the seller finally responded to my request for a Return and refund. The seller wants me to send him the phone at my expense for REPAIR. I called Ebay customer service to ask if "you" could intercede on my behalf and at-least get me a shipping label You customer service agent refused, claiming the purchase was over 30 days old? I explained to your agent that as a LOYAL customer for seven years, I did not consider a shipping label or an email on your behalf to be a burden on Ebay. Your agent made it abundantly clear to me that customer loyalty is not part of the Ebay business plan. Your agent decided to lose a loyal customer of seven years, instead of incurring the cost of an email. Shame on you

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5:14 pm EDT

eBay ebay charging fees on shipping charges increasing the cost of shipping which they don't ship

So Ebay has been making money by charging Sellers fee's on what you charge for shipping. For Example. I sold a item and charge $60 to ship. It actually cost me $78 and some change via UPS to ship a 54 lb box 48 x 12 x 17. Additionally Ebay turned around and Charged me a $6 dollar fee for cost of shipping. That does not seem legal and someone should look into this practice. I was already charge a final selling fee. And now a Shipping fee charge on top of that. They didn't ship or pay for packing supplies. It is getting harder and harder for anyone to make money on Ebay selling unless you didn't pay any money for the item you are selling. Boo. seems very shady. I have a receipt showing I already paid over what I charged but that does not matter. They still increased my shipping cost even further :/

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billirvap
US
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May 10, 2019 10:04 pm EDT

Yup, same thing happened to me. They charge a fee on your shipping charges as if you'sold' the buyer shipping. The fees are unethical, at best, and probably illegal.

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8:40 am EDT
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eBay unethical behaviour

I purchased an item of clothing on ebay and was sent the wrong item, which the seller denied. After sending more photos they told me to send back item without tracking (knowing full well that items need to be sent back with tracking) and that they would reimburse the shipping fee. They have now claimed they didn't receive the item back. Ebay is now sending me emails saying I have not sent back the item because I cannot mark it as sent as there is no tracking number. I have explained this to multiple people on Ebay and they won't do anything to fix it and the seller has had no repercussions at all for this behavior.

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Shirleybelle
US
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Oct 12, 2018 4:17 pm EDT

I bought an item on Sept 16th and my visa went through for the price stated.Then I noticed that the price he had on the other items were much higher. But, I felt that it had made his error not me.So, I waited an contacted him after the first time he said he shipped it. He never returned my message Then he put on a new date for it to be here. That passed and I contacted him again.Then he not me cancelled my order and returned my Money I told him NO I paid for the item and don't want to cancel. Within minutes he cancel and said I cancel it.Long story short I called talked with a Ryan. He was very nice but, something should be done about this Do you ever know if these things are resolved or not. It also stated that I did not pay for the total amount stated That is bull I did.People like him should not be allowed to sell. I am still boiling about this. But, I should have but, did not leave him Negative feedback.

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Sarah187
NZ
Send a message
Oct 12, 2018 6:28 pm EDT
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I would personally advise not yo buy off Ebay where possible. People are basically free to do what they want to buyers because Ebay does nothing about this kind of thing. The person who ripped me off has also done it to other people as I saw in the feedback section and Ebay won't do a thing about it.

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D
10:48 am EDT

eBay your whole operation

Ebay's entire operation is a scam. Sellers now face no repercussions for their short comings because Ebay pays for return shipping. Sellers merely accept the return with no penalty and continue on their way, while buyers are the ones wasting their time and gas money going to a post office waiting in line for 30-60 minutes.

My return rate, as a buyer, on Ebay has got to be approximately 90% which is pathetic. I even email sellers prior to buying to MAKE SURE I am receiving the proper item. They go so far as to send me a picture of what I'm buying. and then... I receive something different than pictured. It never ends. Ebay protects sellers so that they can keep raking in profits.

Another example...

I buy motorcycle parts quite often. 90% of the time I need to ship these parts back because the seller claims they are in good condition yet they don't work or are damaged and unusable. WASTE OF TIME!

One may say "but you can leave negative feedback..." No! You cant! I've tried this and once I mail back the item and receive a refund, Ebay deletes my negative feed back and allows the seller to restart this process of selling garbage to yet another unsuspecting buyer.

Your company sucks, Ebay!

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Sarah187
NZ
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Sep 25, 2018 8:18 am EDT
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I have just discovered this. They won't do ANYTHING to help me and the seller has just gotten away with blatantly ripping me off

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5:24 pm EDT
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eBay argus 300 projector lamp

I ordered an Argus 300 projector lamp from GEORGE TVDEN a dealer in Otis Orchards, WA. The wrong lamp was sent. I sent the lamp back to the dealer. He said he would send the correct lamp but I never did. I registered a complaint with eBay.

eBay asked me for the UPS return slip, I could not find the slip. I gave up and just ate the $16.+ dollars.

I have found the UPS return slip, Tracking No. [protected] 22
I would like my $16.00 back

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9:15 pm EDT
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eBay micro usb for samsung galaxy s7 edge cell phone

Hi I, m being told a package i ordered through Ebay was delivered to me when i have proof it was not. I got refunded because i told them i did not receive it and right after they are saying i did receive it. They sent me a photo from China saying they did a investigation and said there is a number on the paper they sent in a picture that i will send in this complaint. I have other stuff coming from Ebay and do not want to be called a thief! Can you some how check into this for me Please. where this package went. Here are pictures of the last time i checked saying the package was not delivered and what they sent me saying it was. My mail goes to Blairmore Alberta Post office. Can you track the number to see where it was last handled to see who it was?

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11:31 am EDT
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eBay product from mxtsky in china... of course

Item being sold is a an aquamarine gemstone, 925 sterling silver ring. Sent email to vendor inquiring whether the gemstone is real and if the ring is stamped 925. Recieved msg back stating that it is "not real 925". Never answered concerning whether the gemstone was real or not. Replied back to vendor stating that he should be reported to Ebay for false advertising. His response, "do what you like".

I reported this to EBAY, and they will do nothing. They will not remove the ad. So this means that others will buy fake crap from China and EBAY does nothing about it. I have come to the conclusion that EBAY is so greedy that they will do nothing to protect us from all the fake junk coming in from China. I have been stuck with rings stamped 14kt that are fake, jewelry stamped 18kt that is fake, and even 925 that is fake; and the majority of the gemstones are just glass. EBAY's solution...send it back. Has anyone ever tried to send something back to china? It is almost impossible.

I am very seriously considering closing my EBAY store and stop doing business with EBAY...and all I can say to buyers...BEWARE!

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12:50 pm EDT
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eBay buyer requirements

I have no buyer requirements regarding number of lots allowed to be purchased yet no one can buy more than two items from me. This applies to auctions, store or a combination of both. When a third auction bid is placed a message is received by the bidder that teh seller only allows two purchases in ten days. The same happens when a buyer tries to by more than two store items. Multiple items can be placed in a shopping cart and they are all shown but when the buyer goes to pay only the first two items can be purchased.

I have been on the phone with eBay several times over the past month and they are totally stumped. They can't do anything to help resolve the issue so I am not listing auctions as I lose money when potential bidders are prevented from bidding.

I added several of my regular customers to teh "Exempt From Buyer Requirements" list but they still are limited to only two plots per ten days.

eBay customer support tells me that they have never seen this issue and that basically they have no idea how to fix it.

Has anyone seen this issue before?

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10:42 pm EDT

eBay an rv that is listed on ya site

I purchased an Rv that was listed on ya site when it was time to purchase I was informed that I had to send the money to ebay I sent the money and now eBay says I owe an additional $1000 for insurance to get the Rv shipped to me the Rv is still on ya site It's blue and white and for sale for $1500 its in Elberton Ga but apparently the lady that's selling it lives in Joplin Mo please contact me at [protected] and let me know if y'all can help me either get the Rv r my money

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7:59 pm EDT

eBay ebay seller

We're sorry to hear that you didn't receive the item you purchased. Your request is open, and we've asked the seller to respond and resolve your issue by Sep 7, 2018.

If you don't hear back from the seller or can't work something out, you can ask us to step in beginning Sep 8, 2018 by going to the request details from this email or your purchase history in My eBay. When you do so, we will review your case and make a decision typically within 48 hours.

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See case details

Cathedral Train Wedding Dress with Sequined Beadied Long Peacock Custom Size

Cathedral Train Wedding Dress with Sequined Beadied Long Peacock Custom Size

Seller:

tianquan_dress

Amount:
$24.99

Quantity:
1

Case #:

[protected]

Case opened:

Sep 3, 2018
this is the third consective miscues that ebay scammed customer first attempt was jvc camcroder ebay transation my fiance never shiptment the product then #2 atttempt was Cathedral Train Wedding Dress with Sequined Beadied Long Peacock Custom Size you investiagte the order history you observation the script now this i dont want refund nor credit to paypen i want THE GOWN DRESS there is no remotely decision why seller failed to shipment gown he promised on 10th day of august i recieve gown 8-30-18 delilvered wasnt dropped out accoridingly to details delviery status is not completed seller has my accurate address plse assitance me just want my purchase No refund plse contact seller thank you god bless have nice day ahem

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4:54 am EDT
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eBay k 9 immunity for dogs, pills

I ordered this product from LeonZone on Aug 20 and paid and never got the product delivered. I am told it is delivered which is not true. I have asked for reimbursement of my visa payment of over 100$ which I have never received. Can you get in contact with this seller and arrange for reimbursement? LeoZone should be eliminated from e-buy. Tks for our comment/help
Kurt Amrein

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12:56 am EDT
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eBay my son got scammed by a buyer

My son sold some things to a buyer. The buyer told EBAY he received the merchandise. So my son gave eBay the tracking # 9505500016188226000161. The merchandise was shipped on August 14, 2018. It was delivered on August 16, 2018 to a IN/AT Mailbox in San Jose CA. eBay said that since my son did not have the buy sign for it that he can not prove that the buyer even got the merchandise. My son sent it to the address he was given. So eBay took the 2700.00 out of my son's paypal account and gave it back to the buyer. So my son is out the money and merchandise. Here is the case # [protected]. That money was for my son's rent and to get food. He got kick out of his rental because he could not pay and has no money for food or rent. He called me upset because he has been sleeping in a chair at Full Sail University where he had been going to school. I live in Maine and can not get him the money he needs. All he wants is to either get back his merchandise or the money. That way he can get back in to a place to live. He just graduated from college and was waiting to hear back on some jobs he applied for and then all of this happened and he ended up homeless. Would you like your child to be homeless because he or she got screwed out of money/or merchandise that was owed to them. Someone keeping something that they did not pay for and will probably turn around and sell on eBay is not right. So he needs to get back the money or the merchandise. I think that seems fair. This went to a mailbox, so it was not let on a doorstep or next to the garage. It was a mailbox and someone had to give the buyer the package. Come on this buyer is just trying to get something for free. Now my son has to pay for it. I am sure that he has learned a good lesson out of this. Never sell on eBay!

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7:39 am EDT

eBay customer service

I opened a return case but the eBay app selected the wrong reason. I closed the case as I could not edit it and I tried restarting but you cannot do this. So I'm left totally unable to return my item that could potentially have cost thousands and been faulty on arrival.

Not only does eBay customer service refuse to do anything to help but you can't even reply to their messages, you have to start with a new contact us email.

Terrible

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7:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

eBay manipulation and fraud

Manipulation and Fraud Ebay protects the people who sell their products through Ebay and the reason for the money. When the seller criticizes and strongly criticizes the seller and that this is contrary to the policy of dealing with the site and in return does not protect the customer from the supplier fraud and the client is notified by the site in the case of repeated To submit a complaint or a request to close his account where a notice in the recent period a lot of products do not match the description is described as a new item is not so, the goods will be used by the failure has reached the seriousness of this site underestimating the customers of the site It is worth mentioning that the suppliers of the disease site Know how to choose the victim by sending the damaged or used parts outside the United States and the reason is that most buyers from outside the states do not claim their rights and this is a failure and shameful by the suppliers and also the site unfortunately I have dealt with you and wasted time and money for a fraudulent site

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1:12 pm EDT

eBay oven tandoori

I purchaced one oven tandoor from eBay España but this ítem they send me not working since recieved.help me for contact with them forma replace this ítem.i cannot afford this loss.finincially i am toó weak.i dont know what i will have to do.send me a tel no or tell me how i contect with them.help me please.i am in a difficult situation..it is urgente please

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10:36 am EDT

eBay ebay

Its not so funny but when you look at listings on ebay that are american sellers, you always find ridiculous postage charges ! The charges are just super inflated to profiteer from the postage. I mean you could find a plastic straw for sale on ebay and it may be like 10 cents and then the postage is 60 dollars/pounds. It all kind of makes sense why the worlds fattest nation is that way...its just greed across the board !

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myadreplies
US
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Aug 12, 2018 2:14 pm EDT

You are correct, but that's not ALL American sellers on ebay!

I always look up shipping/postage rates and I charge accordingly. From what I've found, shipping rates on shipping company websites are never the same as they are when you actually take the package to a facility or office to have it shipped, it usually ends up being $5 - $10 MORE than what their website says it is.

Also, a lot of sellers on ebay (not just American ones), will post an item for a lot less than what the normal price is, only to add it to the shipping charges. So you aren't really getting a good deal, they just advertised a "false" price to get you to click on their posting and hopefully buy the item before you notice the shipping charge. In most cases, you aren't really getting ripped off, you are just buying the item at the standard price and paying standard shipping. They just have it "marketed" or "advertised" as a low, low price. But they add the rest of the price to the postage/shipping charges.

It's not really illegal, but it is unethical business practices. Sellers on ebay are not the only ones to do this either. Many companies that sell online do this. I wanted to order a couple of handkerchiefs from this online company because they advertised REALLY LOW PRICES. You would think $2.00 in postage would cover a couple of handkerchiefs, right? But once you get to the check out page and look at shipping charges, you end up paying full price for the hankies, plus standard shipping charges...it's just that they advertised a price, which isn't a lie...but they add the rest of that price tag to the shipping charges. So, regardless, you are paying full price for the hankies, not matter what price they post the hankies for.

But if it's legitimately a ridiculous shipping price, like $60 for a straw, then you need to call ebay and notify them.
They will ask you what seller and what listing, and they will deal with it. In most cases if they find abuse or fraud, they will immediately cancel that members account and all their postings.

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About eBay

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eBay is a leading online marketplace that connects buyers and sellers from all over the world. Founded in 1995, eBay has grown to become one of the most popular e-commerce platforms, with millions of active users and billions of dollars in transactions every year.

One of the key features of eBay is its vast selection of products. From electronics and fashion to home goods and collectibles, eBay offers a wide range of items for sale. Buyers can browse through millions of listings and find exactly what they're looking for, whether it's a rare vintage item or the latest tech gadget.

Sellers on eBay also benefit from the platform's global reach. With millions of potential buyers from all over the world, eBay provides a powerful platform for small businesses and individual sellers to reach a wider audience and grow their sales.

In addition to its marketplace, eBay also offers a range of other services and features. These include eBay Motors, a dedicated platform for buying and selling cars and other vehicles, as well as eBay Classifieds, a local classifieds site for buying and selling goods and services in your area.

Overall, eBay is a trusted and reliable platform for buying and selling goods online. With its vast selection of products, global reach, and user-friendly interface, eBay is a go-to destination for millions of shoppers and sellers around the world.
How to file a complaint about eBay?

Here is a guide on how to file a complaint about eBay on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, situated at the top right corner.

3. Writing the title:
- Summarize the main issue with eBay in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with eBay, including key areas of concern, relevant transaction details, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint, avoiding sensitive personal data.

6. Filing optional fields:
- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint about eBay on ComplaintsBoard.com.

Overview of eBay complaint handling

eBay reviews first appeared on Complaints Board on Nov 2, 2006. The latest review Customer service was posted on Dec 6, 2024. The latest complaint Account - permanent suspension was resolved on Jan 09, 2022. eBay has an average consumer rating of 2 stars from 3828 reviews. eBay has resolved 164 complaints.
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