eBay
Reviews and Complaints

Today for the third time I spent 3 hours on the phone trying to get funds released into my account. I sell an item the buyer pays, I ship and you send me a notice that I will have my funds for in this case July 29th. But nothing ever happens. No way to do business. This item is $150.00 not $5000. The standard answer is you will have these funds in 21 days. What can one do to stop this from happening. It just happens to be I want to purchase another item with these funds. Regardless of what the need is what can be done to stop this from happening.

I purchased an item in Nov 2017 from ebay and then i had to returned that item to the seller due to not working properly. ebay promised me to cover the return cost and sent me a confirmation email but they deny it now. i have called ebay many times since that and each time they promise me to pay that amount or send me a voucher but when i called them this morning they deny it again. i even spoke to a supervisor but he didn't care. i have all those email confirming the return cost is in posses

I bought a camera from mr photo I received everything ok but the remote did not work when I tried to use it with my camera I bought another remote from camera world in Coeur D Alene where I live and it cost me 42.35 I sent the receipt to the seller he sent me some cheap knock off of the one I paid 42.35 for so I said I would like to send the camera back he never acknowledged that I told him I had found a Takstar microphone on amazon for 27.00 with tax probably 30.00 I told him if he would send one we could resolve the issue then you guys sent me something that said I was trying to extort money from him that is a bunch of crapp and I resent that I;m not a seller but I have been a good buyer just cause the guy is a power sell you guys took down my negative post and I resent that cause I told the truth

You refuse to pay for American labor so we are forced to speak to someone in the Philippines who speaks broken English. It takes 45 minutes for them to answer the phone and they are completely incompetent. Yes, that is correct - 45 minute wait to talk to a human being on the other side of the planet. I guess it's a win win for you. You save money on their labor, and you refuse to hire enough people to answer the phone in a professional manner.

There is an ebay seller called "crown6348" that sells a lot of overpriced junk.

Not only does this despicable piece of human garbage sell overpriced junk, they send nasty emails to other sellers who are selling the kind of genre' merchandise.

These emails are hateful, rude, mean, unprovoked, uncalled for, and extremely unprofessional!

Do not do any business with this ebay seller!

I purchased a pair of shoes cost 80 dollar's that would include the shipping. After purchasing the item I was told by the Vendor the item have been discontinue, though the problem is the vendor collected Pymt right away before giving me that the item was discontinue. I was told I'll receive my refund & yes I agreed. EBay management threaten my funds as they'll settle in the seller favor. Please handle this transaction I do need my Son money.

Today, June. 26, 2018. I tried to purchase security camera on eBay and have spent a whole day on the phone with eBay customer service representatives to resolve the payment issue with my credit card. I was transferred to at least 6 representatives and two supervisors. I was explaining my situation again and again to different reps and supervisors. Nobody seems really wants to help me. I was putting on hold for hours. One rep promised to call me back in an hour. But she lied to me. The supervisor was so rude and don't listen to me and put me back in line and on hold again. I was exhausted and frustrated. I cannot believe eBay customer service representatives treat customer like this. This definitely needs to be improved. They need to make an apologize.

my eBay id is nancybid123

Ebay is intolerant and discriminatory toward it's sellers based upon the type of merchandise that they are selling. If you are in the firearms industry, selling accessories for example you are bullied by ebay with periods of suspensions which affect your business. Ebay claims that they are doing this to protect the community, but if fact has no concern for the community by allowing other vendors to sell porn to anyone including a child that happens to have a cell phone and an ebay account. Now, how is selling explicit porn to our children good for the community? Ebay is just another one of those anti American establishments that do not support the constitution and has no regards for the civil rights of those who chose to exercise their constitutional rights. Ebay needs to be exposed for what they really are, intolerant to the right but embracing stupidity and ignorance to the left.

I ordered a science book from sunnybunny37 for my science class, I realized that it wasn't going to come on time so I contacted sunnybunny37 to cancel then I asked to not cancel to see how much the shipping would be to get the book before the 11th. I never got a response about how much shipping would be and they shipped the book anyways. I need to return this book free of charge.

apr 23, tracking # [protected], ebay-globalsourcewd 2145 Hamilton ave san jose ca 95125 I have retuned the fuel pumps from a 1988 Mercedes 560 sl because they didn't fit, so I opened a case with paypal, so they e mail me back and said they well not return my payment until I close a open case with paypal first. it's 53.78 $. can you help me?

Dear Sir Madame,

I am writing this email to express my disappointment with the Ebay business support and in general on how unprofessional various teams handled my case.

About a month ago I was informed that an unauthorised person accessed my account from an unknown location. That was me accessing my account from another city and I was successfully logged in with my password.
The support team gave me a call at my registered office number, not on my mobile phone but I was not able to answer because I was not working from the office that day. After 20 days my account was deactivated completely.

After that, I manage to reach out to the team over the phone and we resolved the issue. They promised to restore all my account to its original state. After 1 month of stress and multiple calls I have the following issues:

1. The feedback is not fully restored. Now there is less feedback than a month ago.
2. You have restored my items but they are not relisted. That it means if I relist them, they will not be connected with the external database which I am using. The problem is because all the restored items are using a new item number. This it will take me many days to fix it and both of us will lose potential customers.
3. I have received an order and you informed the customer that my account was suspended and you have refunded the money.
4. I have placed a personal order and you cancel it without refunding my money. Also you have informed the seller about my account and therefore I never received the product which I have pay.
5. After the database restore everything looks like an old version. From my understanding you have used an old version. For example, the business name from "Multibinary" was changed to "nathanael516" which was the very old one. Also the description and the products of my shop/profile are disappeared.
6. For some reason, the "Monthly selling limits" shows You have listed (active) 14, while "Sell menu" at the left side bar shows Active 15.

This is Unacceptable and is not my fault. You did not manage to restore the latest database successfully and you can understand from the above that I am facing multiple issues with consequence to lose many days of work, customer feedback which is very important and most importantly orders and time.

I am willing to find a solution which it will benefit both sides.

Best regards,

I purchased a car part that was supposed to be delivered on 4/13/2018. After tracking found out it will not be delivered untill 4/16/2018 3 days past the deliver date it showed when the purchase was made. Contact the seller about it and let the know I did not need the item if it was not delivered on time. Seller made a request on ups to return the item to them but is refusing to send me a refund untill they recieve the item. This is not fair as I dont have the item or recieved it. Seller made the arrangmets with UPS and I am out of the loop. My car is at the shop and now I am paying storage fees because of this. Its crazy when us as byers buy something we are expected to pay right away but when it comes to get our money back we have to go through all this. The seller lied and mislead me on the delivery date and now I am paying for this.
Why are the sellers not held responsible. They lied all I want is my money back. Call ebay customer service which it got me no where. Will never use ebay again.

My name is tony bobet resided at 1710 seward avenue, bronx, new york city, 10473, apartment#5-g. Telephone#[protected]. I am filing for my brother behalf. His name is raul bobet that resided same address from the above page. I file an complaint to usps for my item. I am filing an complaint to ebay.com/ tolullectibles. The address for ebay.com is 2065 hamilton avenue, san jose, california 9515. Ebay/tolullectibles will not take the liable with my solution. Here is my confirmation number# hq137477873. I think someone stole my item or got lost, do not care. The post office is locate at, 1950 lafayette avenue, bronx, new york city, 10473. [protected], or [protected]. Thank you.

Am Nalla Vivek Goud. I have booked watch : casio edifice with an amount of Rs - 2626/- on 25th march'2018 with a transaction id [protected] through payzapp wallet and amount got deducted but still now I haven't received any order confirmation. Even I tried to calling to customer care people, they were with proper knowledge. I request you to either refund my amount or deliver my order

86 Hereward Green,
Loughton.
Essex
IG10 2HF
March 5th 2018

I thought you ought to be aware of the fraud scam on Ebay. This is the the third time I have bought a Mac lipstick on Ebay in good faith - only to recognise on its arrival that despite the same box and packaging - it isn't Mac at all!
There are a lot of people buying from Bargain_supplies_uk thinking it is a Mac discount and receiving a scam.
I will report it to Ebay - but they should take more responsibility!
And your good name is being ruined!
Having been a victim of a fraud identity scam only recently, I only know how cheated you feel.

Best wishes,

Janice Birks

Contrary to the sellers claim, this was a misleading ad. I got only one small section of garden border for about $74. It's not antique (antiques are at least 100 years old) as advertised. No wear, no corrosion on an alleged antique piece of iron that's stuck into the ground? Eight sections are shown, and I was sent one! Nothing said I was bidding on one piece, and there was no drop-down box, as claimed, for number of sections to purchase. Seller is giving me the silent treatment after one email verses my three. Either I want a refund, or a $25 price refund. That would possibly put the price on the high range of what I would consider acceptable.

The poor customers service, false advertising, and in processional attitude ... I going through a issue for months now they don't make it easy to return things if you need too . they don't hold the merchant reliable for return label's, false advertising, and a refund your money is not easy to maintain especially with their faulity claim processes that favor the merchant and futhur more the unhelpful process with pay-pal as well please save yourself a unpleasant experience my first time was my last time ... They refuses to close my account and to stop sending stuff to my email ... And in so many words had the nevier to tell me so what I agreed to buy the Iteam, but the seller cancelled the transaction and I also called to cancelled and been working patiently with them to try to resolve this issue but they are unwilling to fulfill there obligations.

I live in Geneva/Switzerland. I bought a Vitamix blender from US. Turned out it doesn't work in Switzerland due to voltage. I sent it back with label provided by Ebay and informed via email. A few days later, I received a message saying ‘case closed, no refund'. I called ebay US, and after multiple long conversations that cost a lot of phone bill, I understood case was closed due to me not entering the tracking number upfront, and that I can appeal within 30 days once item arrives in Ebay. The item is in US customs since Jan 22. My 30 day deadline ends Feb 26. What happens if it doesn't arrive by then? Why cannot Ebay representatives simply enter the tracking number into system, and I get my refund when item arrives? Why do I need to explain the case each time I call to a representative and she gives me assurance it will be solved, and then I get transferred to the appeal agent who says no refund if item doesn't arrive by Feb 26? Why does ebay have such an inefficient and frustrating system?

This week I was asked to remember my creditcard after buying some stuffs on Ebay. I did so.
And now my creditcard has been blocked due to illegal activities!
I have been using this card for many years.

There are two possibilities:
One: The site of Ebay is unsafe and therefore my data was spoofed.
Two: Some workers at Ebay had used my card.

I like Ebay to contact me and find out what the problems are.

I ordered two SWAGTRON T5 Balance Boards from an ebay seller evebuybig.  The problem is that when the products arrived they were not what was describe in the seller's description were for SWAGTRON T5 Balance Boards. 
When they arrived the product was a generic product, which was not a SWAGTRON T5.  Picture at the bottom in the box. 
What I should have gotten was this picture of an item from Swagtron users manual at https://www.swagtron.com/wp-content/uploads/2016/11/SwagTron-T5-Manual-Official.pdf 
This is what I should have received from the seller on ebay.

Attached are email chains of delay by the seller in order to prevent a bad review on ebay for the seller's account.  It worked, I am not permitted now to post anything about the purchase and problems because the ebay seller had led me to believe that a refund would be completed.

evebuybig.  The seller link the their ebay site is
http://rover.ebay.com/rover/0/e11408.m1842.l1181/7?euid=3403adb799e54a7a99151d53252232bc&loc=http%3A%2F%2Fmyworld.ebay.com%2Fevebuybig%3FssPageName%3DADME%3AX%3ABCF%3AUS%3A1181
JIA HUA TEND
14 Troy Hills Rd Ste 1
Whippany NJ [protected]
United States
.
The seller has misused branded trademark property from SWAGTRON.  

EBAY has permitted the ability of descriptions and details to be changed by the seller after the fact,   The description in the snapshots are their because I made copies of transactions, emails, descriptions before the seller had changed the information on the website.

The seller has agreed to refund, but has yet to completed the transaction.  
The seller is engaged in improper business transaction utilizing the Copyright trademark of SWAGTRON

Please refund to my account for Paypal Transaction 1D #: S46635GM429430T and 71J38806MV933072P for the purchases for the below:

Please forward to your ebay contacts as they are not user friendly when there is a problem is not exactly like their preconfigured prompts.   

I have included SWAGTRON support email in the cc.