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CB Appliances Eureka Forbes Complaint regarding unsatisfactory service
Eureka Forbes

Eureka Forbes review: Complaint regarding unsatisfactory service 1

M
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6:06 am EDT
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Dear, I received this message from Eureka
Dear Customer,
Your complaint number is WO-260724-[protected]. Our technician will visit within the next 24 working hours to attend to your service request. - Eureka Forbes
Clarification Required on Service and Contract Issues
We have received the message from your service centre, but we cannot accept it as we never requested your services.
We need clarifications on the following points and expect a prompt response:
1. We have a signed maintenance contract with your company and have already made payment. Are your personnel providing service during this period? If so, please provide justification.
2. What is the reason for renewing the contract and making additional payments?
3. Your service team frequently calls us to say they are en route for service but fails to show up, which wastes our time and resources.
Please address these concerns before dispatching any service personnel.

Claimed loss: 6000

Desired outcome: Justification

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1 comments
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J
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J. Rice
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Aug 09, 2024 5:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Eureka Forbes seems to have mastered the art of sending out technicians for service requests you never made. It’s impressive how you’re staying on top of things despite their confusing communication. It’s almost like they’re playing a game of hide and seek with their services and contracts. Hopefully, they’ll clear up these issues and stop the unnecessary visits. It’s time for them to get their act together and respect your time and agreement. Here’s to finally getting some clarity and a little less mystery from their side.

  1. Eureka Forbes Contacts

  2. Eureka Forbes phone numbers
    +1 (860) 266-1177
    +1 (860) 266-1177
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    100%
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    Customer Service
    +91 703 988 3333
    +91 703 988 3333
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    Customer Service
    +91 804 663 6363
    +91 804 663 6363
    Click up if you have successfully reached Eureka Forbes by calling +91 804 663 6363 phone number 2 2 users reported that they have successfully reached Eureka Forbes by calling +91 804 663 6363 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +91 804 663 6363 phone number 0 0 users reported that they have UNsuccessfully reached Eureka Forbes by calling +91 804 663 6363 phone number
    100%
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    Online Sales
    +91 224 882 1700
    +91 224 882 1700
    Click up if you have successfully reached Eureka Forbes by calling +91 224 882 1700 phone number 0 0 users reported that they have successfully reached Eureka Forbes by calling +91 224 882 1700 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +91 224 882 1700 phone number 0 0 users reported that they have UNsuccessfully reached Eureka Forbes by calling +91 224 882 1700 phone number
    Head Office
    +91 1860 266 1177
    +91 1860 266 1177
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  3. Eureka Forbes emails
  4. Eureka Forbes address
    B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai, 500028, India
  5. Eureka Forbes social media
  6. Rachel
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    Dec 18, 2024
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Eureka Forbes Category
Eureka Forbes is ranked 37 among 369 companies in the Appliances category