Family Dollar
Reviews and Complaints

because she dose not stay for Gail full shift but she get paid for the full shift

and is rude and to customer and one of the workers that dose not pay attention

and dose not give the customer there change and Gail will not do anything about it so i will not shop in this store because i do not like being treated bad like i am a bad person and i am not so i fill you should do something about it

and one employee get treat badly there and the rest get treated like gold

thank you

i hope this get resolved soon it not fair to people that has to work there whole shift and she dose not stay there

Today May 29th at approximately at 6:30 pm, my grand daughter and I were buying a birthday gift and decided to get a soda, I told her not to grab the root beer pop because it looked like the seal was broken but I was not sure. The lady up at the register yelled and said "don't leave that pop in there bring it up here". I told her to get it her self. She was very angry, I grabbed the soda and told the other cashier, " here is the pop this lady is being very rude." She said I am dealing with it and grabbed the soda. I was waiting for my credit card and the lady told me to leave her store. I told her that it was not her store. I said ok just bag up the stuff i just paid for. So then i told her I would report this and she said make sure you spell my name right. I told her I needed my receipt and she said just wait for your credit card statement. I said no I want my receipt. She printed one asked me my name and then went out and wrote down my license plates. I do believe that the woman is a very angry person. I felt attacked over a stupid bottle we did not touch. She needs manners and I will never shop in your store again. I am a business owner myself and I have never treated a customer with such disrespect. Thank you Becky Rundle

Hello I went this morning to store #07488 located on 4917 N Shepherd Houston Texas at around 9am this is my first stop if I am running late for work I so dont like to stop at this store but sometimes I have to we buy all our cleaning products from Family Dollar I have been there when there are several employees huddled on one cash register with lines around the store people leaving their stuff cause they are running late and to top it off its been months that they do not have shopping carts we or i use a basket dragging it around the store or a box imagine that ok but today I went in and grabbed couple of bottles of bleach they were $5.60 so I grabbed two then cashier says they are $7 the manager was there did not get her name but an employee walked with me to shelve and saw that indeed all gallon bleach was on a shelve under $5.60 the manager said I am not giving you this bleach for $5.60 some one must of put it there so I said are you saying some one walked in and started to put things up for u or was it your employee look I said you guys do this every other time I come in apart from dragging a box or basket loading things in cause I am late I have to wait to see what surprise I will get when you ring me up I am late I spent time getting my products and if you or your employees are not able to stock your invatory in the right places then you should acknowledge the stress and work we as customers go through when we shop here its been months with out carts its been many times your products are in the wrong places and I dont work here mam you do and as a manager you should consider managing your poor service and attitude towards the customers bringing these things to your attention is not a something we have time to do she said regardless I am not selling this bleach less than what it is even after walking to shelve and seeing that I in fact pulled it from a shelve that had $5.60 it was a lot of bottles so guess what I am looking for is for someone to find out why they cant get carts and stock their products where we as consumers can actually stop the guessing games when paying and if you have 3 or more people on a rijister and see customers leaving with out purchasing what they had to carry cause there are no shopping carts fix it and why dont u have a number we can call a human

Today I am writing this email in regards to the manager “Jeffery” that is over the location 3465 NW 183rd street Miami Garden Fl. I applied for a Customer Service position at the mentioned location on April 1st. The store manager “Jeffrey” called on April and I was interviewed on April 4th. I advised the manager that I was interested in a part time position since I already work a day job from 6 am to 3pm. He was ok with that and stated that all he can offer in pay was $10.00 per hour. This was acceptable for me. On April 4th I received an email to complete a background check in which I did and I informed Jeffrey of this. On the same day April 4th I received another email extending me an offer of employment with Family Dollar. I reached out to Jeffery the same day via text and he stated that I needed to come into the store the next day. I replied ok will do. On April 6th I text Jeffrey at 2:55 pm to say I’m leaving my house in 5 minutes since I get off at 3:00. No response. However, I drive to the store he’s already gone. He send a text oh he’s sorry, he has to pick up his daughter. Ok this is fine I understood. Then he asks me can I comet to the store on the following day. I said I can only come after 3 since is have a day job. So April 7th I text him at 11:17 am to state I will come in a bring information after 3. He replies “OK”. At 1:47 pm I send a text at 1:47 pm I will be leaving my house at 3. He replies “ok no problem”. At 3:12 “Jeffery” text back “I don’t see you”. So I thought I made a mistake about the time so I replied back “I meant to say after 3” “remember I have a day job”. He text back “I’m leaving now cause have to pick up my daughter from school” . So I called him and then he said he has to pick up his daughter at 3 pm daily. So I asked when will you be in the office?

He says mornings all week. Monday April 11th I had two previous dr appts but once I got back to the area I stopped by the store location around 2:50 pm the young lady goes to the office door knocks but there is not answer. She was like I think he already left. Ok so I took a half day from my first job on Tuesday. I text Jeffery to state I will come to the store around 10:30-11. He text back “He’s off tomorrow”. So I text him right back “Ur only off tomorrow” no response. I text what about “Thursday or Friday” no response. I text him again. I have text u and called with no response. I was asking when u would be in so I can put in time off from my first job to complete what you are asking of me. No response. So I did request a half day from my first job today. I text Jeffrey at 9:08 am “Good morning have u already hired some one else for the position or are you still awaiting for me to stop by the store. As of right now no answer. I just want to make it clear that I accepted to job offer and was more than ready to work. I even turned down a job opportunity since I thought I would be working for your establishment. I do not want this to hinder me if I should apply at another location or with any of your established companies . I thank GOD that I already have fulltime employment in which I have worked for ten years in July it will be eleven years. However, what if I didn’t? I think this is very unprofessional of your manager “Jeffrey” to treat potential employees in such a way.

I stopped on my lunch at store #09215, as I was leaving the store the theft detection alarm went off, one of the items I purchased had a store theft device on it that was not removed by the cashier. The manager came over with another employee, I was treated very badly as if I stole something when the item was found the manager did not remove it and then she dropped the item on the floor walked away as I picked my item off the floor, again I tried to leave the store with the items I paid for only to have the same women now with two others call me back in the store again she did not remove the store device, when I tried to ask why it was not removed she interrupted me in a very rude way and in a very harsh tune told me that she was only doing her job. I have no doubt this entire encounter is on the store's surveillance cameras. The way I was treated should never happen to any customer. My co-worker suggested I call a lawyer.

I was only paid $40.00 for working two days and that's ridiculous. I was making a pity sum of $11.50 an hour and worked seven hours for each day that comes out to $161.00, how do you get $40.00 from that? Worked on Saturday April 2, 2022 and Sunday April 3, 2022 at the Reed Store location in Houston, TX 2714 Reed Rd Houston, TX 77051. Thank you.

Sunday, 3/27/[protected]@ 2pm at Family Dollar located on S. Transit Rd. in Lockport NY 14094. I was treated with such unprofessionalism, nastiness, disrespect. After having a problem using a family dollar digital coupon that I downloading unto my family dollar account, it wouldn't connect. The cashier was so rude and nasty. I asked for a manager and a female by the name of Rhonda approached with an attitude. I then just asked for corporates phone number and then the email address. Rhonda proceeded to say "You can't remember it". very rudely and condescending. There after I preceded to say how rude and nasty all the cashiers were and that none should be working in customer service. I preceded to walk out where I heard one of them say "[censored]" and that why are you using coupons anyway. This store is disgusting, dirty, unprofessional and the employees seem to be as if their out of space or addictive to uncontrolled substances. This store needs to be investigated without notice and reviewed unexpectedly. I am and have been a Family Dollar customer for years but with this service I will not continue to to patronize this company or condone this unprofessionalism.

I am a regular customer of the Family Dollar store at 6520 Midlothian Turnpike Richmond VA 23225. On Friday 03/25/2022 @ approximately 3:25 pm I went to the store as I do every day to purchase some food items and there was a hand written note on the door that read... " we're closed ". I hopped a bus and went to Kroger. On Saturday 03/26/2022 approximately 4:45 pm I went back to the Family Dollar to purchase a few more items and the hand written note was still on the door that they were closed so i turned around and went to Raceway a purchased the items I needed. It is now 03/27/2022 @ approximately 12:55 pm and I need some items but I will not be going back to Family Dollar because I walk an can't chance it.

Sincerely,

David Troch

3/24/22-2:30pm

1. Handicap issue-2 sets of doors-manual entry and exit, shopping carts with tall pole so can't take purchases to the car.

2. Manager rude and negative attitude

While being checked out, the customer in front of me was leaving. I noticed that she was walking very slow with a possible back/hip problem. She had trouble opening the exit door. She got the first door open and tried to move the shopping cart with her. The pole hit the top of the door and the manager very firmly said "you can't take the cart out". The customer gathered up her bags, propping the door open with her hip, and the manager took the shopping cart. There was no offer to help from the manager and that was the only interaction that the manager had with that customer. Since I myself had been checked out and going to my car, I assisted the previous customer through the doors and put what bags I had of hers in her car.

I had gone to stare #1955 portage pa 15946, for propane exchange. When approaching sells associate to tell her I need an exchange she said she was not going back out it was to cold and refused to go outside to change my tank in. The date and time this has taken place was on 3/21/22 at 8 pm

•Store number #652

202 Market Square

Russellville, KY 42276

•Employee - Peggy Blanchard

Assistant manager (Acting store manager until 3/19/22)

I'm a fairly new employee at Family Dollar & since day one I've been hearing nothing but negative things about this employee. Eventually, I began to see with my own eyes what others had been describing to me & now she's causing issues with me personally.

•She talks down to customers as well as fellow employees when they ask questions that she finds 'stupid'.

•She talks badly about her fellow employees, not only to other employees, but to customers also.

•She throws tantrums, for lack of a better term, when things don't go her way & these tantrums are usually during store hours while customers are in the store. She slams things, yells & says inappropriate things.

•On multiple occasions I've been

scheduled to work on the date & time that I told her 2+ weeks in advance that I wasn't able to work due to a doctor's appointment & when I made her aware of her mistake she refused to correct it & threatened to fire me if I didn't show up for work on that day. I was able to reschedule my appointments on all of those occasions except two, however due to me having to reschedule I've ran out of my mediation & been charged 'reschedule without adequate advanced notice' fees.

•There are several customers that won't even enter the store if they see her car in the parking lot due to the way she acts

The manager Snatched my credit card out of the credit card machine and tell you know we don’t give cash back then next day I bought a cooler but my mother said it was the wrong one so the lady didn’t want to give a refund for it and I had my receiptI would like to know do you give cash back at any of your stores

You have a mouse infestation, and that requires a more far-reaching solution than just a few strategically placed traps..

How Many Mice Is Considered An Infestation?It is very difficult to shop at you family dollar store when a mouse is running over my foot.. I'm regular shopping customer would you please take care of this matter ASAP thank you for your support.

Recently purchased items at your store 4748 Fullerton Chicago IL.

AUTH # 870037 sequence No: 463001

Ethan Daniels

.