Family Dollar
Reviews and Complaints

Family Dollar Poor customer service / poor product

I purchased a Family Chef Charcoal Grill 18.5in. Yesterday at or about 3:04 pm from the Family Dollar on 824 Donald Lee Hollowell, Store # 06501. Not even an hour later, I returned to the same Family Dollar, with my receipt in hand asking for a refund because I wasn't satisfied with the quality of the product. I did not use any portion of the grill and all...

Family Dollar Dogs in store running loose

Hello, I have a health concern regarding your store in Congress AZ Zip code 85332. I live in the community and have encountered loose dogs in the store on at least 3 occasions. Today is 4/15/21 at approximately 14:45 It happened once again. Same staff members minus a newer employee who was running a register. Please address this issue due to food...

Family Dollar The employee who checked me out was very unprofessional!!!

This incident happened at store #[protected] W. Port Arthur RD Port Acres, TX. [protected] [protected]:54 :00 Upon waiting in line to check out my items, I noticed the lady working the cashier she was preoccupied. The white lady before me was checked out with her items with thank you and courteous come back! But when I placed my items on the counter...

Family Dollar Notice of discrimination

On 03/29/21 I personally had my civil rights violated(Store #11760/store manager "JERIMIAH") in visiting this business. Not only was I refused service based upon my religious belief but also my medical condition as well. The store manager(Jerimiah) removed the item from my hand and directed me to leave the store. There was also an employee "Alex" threatened...

Family Dollar Discriminatory for not having a mask

I was looking for an Easter basket for my sister who was in town for my aunt's funeral. I have shopped multiple times this year with no issues. I do not wear masks. I have sinus issues that cause a lot of pain. She did not honor the exemption they would not allow me to shop in the store. How much business do you want to lose? She did offer for me to sit in...

Family Dollar Unauthorized withdrawals from my account

I made a purchase at family dollar store #7146 for $114.87 and when I looked at my statement online I was charged 3 times for the one transaction! When I called the store and talked to the manager, he told me to call my bank and they'll fix it. I am beyond pleased about the whole situation and don't feel I should have to go through the hassle to fix it!

Family Dollar Scheduling

Hello I have worked for Family Dollar since 12/2020 and it was awesome working for Stacy Bell. Stacy disappeared and soli came to cover I have had to call her for my schedule every week when she group chat everyone else the schedule. I feel discriminated against and I let her know that she was unprofessional a new week will start and schedules are sent out...

Family Dollar Letting dogs in the store

I have seen dogs in the store on more than one occasion. Store number is 02584. Today a puppy was in the store and the family dollar worker was petting the puppy while it was on the counter where customers pay for their items. The owner of the dog and the worker were talking about how the puppy needed to be treated for worms. That is gross and someone need...

Family Dollar The store manager slandered me

03/24/2021 I went into the Family Dollar located at: 811 N 1st Ave, Durant, OK 74701 As I was making my purchase the manager came to the counter and made a comment about troublemakers, as I finished paying and was walking toward the door. The employee that rang me up asked her who the manager was talking about and that's when she indicated me and told she...

Family Dollar Thomas manager rude no breaks

Thomas' store 9413 Macon GA rude to customer's don't give breaks at all employees for a 6 to 8 day work hours bad teacher give those he likes easy work don't clean store stuff all over floors rude to employees talk about employees behind their backs mean and no lunch breaks teaching is fast and get mad when you don't catch on quick enough clutter all over store

Family Dollar Dion asst mgr bad unprofessional service 404 W. Genesee Saginaw Michigan

I shopped at location 404 W. Genesee Saginaw Michigan on 3/14/21, the Folgers Black Silk coffee 10.3 oz, had a shelf label marked down to $3.00, I bought 2, After I got home, checked the receipt it showed I was charged $4.25 for each, I called the store talked to Paul he said he was asst mgr. He went and checked and said yes it is $3.00, and I gave him my...

Family Dollar Accessing assessments page to application

Family Dollar Racist manager

I have been trying to call your corporate office for over four days now. Stayed on the phone for hours due to the high volume of calls. I was at your store location 955 Richards Road, Antioch, TN Sunday 14th, 2021. A redhead lady runs out of your store screaming at a Black employee there. When she runs out of the store she screamed out she hated [censored]s, I...

Family Dollar Corporate refund policy not followed at Old Forge PA location

We are very good customers who shop at the Family Dollar in Old Forge PA at least 3 times a week and spend hundreds of dollars a month there. We purchased a carpet for $10.25 last week but do not have the receipt. When we tried to return it for store credit Emily/Store Manager said the individual store policy was no store credit without the original...

Family Dollar Worst manager screamed at me. Terrible customer service.

The manager Tony a short guy with glasses that works at the 4609 Austin Bluffs parkway in Colorado Springs Colorado, handled a refund so unprofessionally and rude, the most terrible customer service I've ever had. I had to button a product that was defective and not working and not only did he refused to do an exchange for me for the same exact item but he...

Family Dollar Family Dollar, Lenoir, NC location

View 0 more photos

Family Dollar Animals in store

Monday, March 8, 2021 I wanted to go by the Family Dollar store today, to pick up a few items. As I turn in, there is a man putting a Jack Russel Terrier into a Family Dollar shopping cart. He walked into the store like it was normal to take a dog into a store. Very highly unsanitary and inappropriate having a dog in a shopping cart, where people put food...

Family Dollar Store manager unacceptable behavior

I am a local resident of Columbus North Carolina and have been my entire life and have been shopping at our local Family Dollar store since it opened. I have seen my fair deal of leadership in this store and the current manager is nothing like anything I have ever been seen before. Everyday she looks like she either just rolled out of bed or is running late...

Family Dollar A woman that works at one of y’all’s stores

I was just in y'all store address 1631 University Blvd. Jacksonville Florida shopping obviously and the people that work there were upfront around the registers there was three of them two black ladies and a white man and they were talking about how when people come in when they say good morning how they look at them one of the women said they look at me...

Family Dollar Employee of family dollar

For the past 12 years I have worked at this location 222 Portion Road Ronkonkoma New York in the position of CSR /Asst.Manager. Beginning of 2019 the acting Store Manager basically stopped coming to work. Weather or not local Management was aware of the situation nothing was done to rectify it. By default I took on the responsibility of Manager on my own a...