Family Dollar
Reviews and Complaints

Family Dollar manager and 2 employees

To Whom It May Concern: 2/11/2020 - date of incident Upon checking out there were 2 employees close to the register and the manager was at the register. One of the employees was raising her voice in Spanish to the manager at the register and it seems about me. I do not speak Spanish. I told the Manager and the 2 employees that this was rude and they...

Family Dollar remote refund done bad

Bought a universal remote on Sunday the 9th around 11:30am, but could not get it to work for the input (scrolling not able). I returned said Magnovox remote for a refund at around 6pm that same day. It seemed odd that the card scanner read transaction, but receipt I signed and put my address on said "refund or exchange". Less than an hour later I received...

Family Dollar manager very unprofessional

Family Dollar coke cola

Today 2/09/2020 at 1:20 pm I was in the store # 12274 of 2756 Genesee Street Buffalo, NY, 14211, I found the Coca Cola with the price of 4 for $ 4.00, when I went to the register to pay the cashier she informed me that he was not special and I told her that they had the sign, the cashier called the supervisor (hers name is Sharice) who went there and took...

Family Dollar employee

I walked into the store on Owen drive Fayetteville North Carolina didn't see the product I was looking for, walked back out of the store and was in my vehicle when Dalton( employee) came outside hollering that I had stole something and that I need not come back on the property or in the store because I was banned . There was several people stand at the...

Family Dollar sheets

I bought brand new sheets today at the Family Dollar that just opened in Sidney, MT. The sheets were sliced and cut in multiple places! I know these are close out items, but we still expect quality. Especially when this is the only place for miles where we can buy sheets. Unacceptable. I would like to have replacements sent to me as soon as possible. We had...

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Family Dollar rope, clearance, a lot

I went to buy rope that below where it was was a price of $1.30 when it rang up it was $3.75. they said that it was in wrong spot and would not honor the price. Now I have had multiple occasions where this had happened it is bad business and I frequently shop there. I am not going to get on the floor to make sure item matches tag on shelf. This stuff should...

Family Dollar hair accessories

Hi am sorry to complain but I have to complain about. Some items that cause too much stress and needs stop being sold in all Family Dollar Stores these hair accseorires candy hair wrappers hair ties by Extremely Me. And all the Extremly Me hair bows and the Hair ponytail holders with the 2 balls at each end by Modesa because these prdoducts can cause stre...

Family Dollar rude, racist manager.

There is a large African american woman that works there, I think her name is Cheyenne, and if I'm not mistaken, I think she is actually the manager. On two different occasions she has referred to me as a racial slur. One day I was waiting to check out, and I heard her say to her cashier "Go see what that white trash wants" I was in there today, and she...

Family Dollar employee

To Whom It may Concern ; This pass Monday evening 2/3/2020 I was in the family Dollar in Dilley TX. The lady that was waiting on me named Betty was using very foul language while she was talking to and waiting on the customers. She was using the F word. I had my child with me and I did not appreciate her using this kind of language in front of me or my...

Family Dollar store employee being disorderly and harassing a customer

Hi my name is Joshua King I head shops in Peebles Ohio today on February 4th at 10 a.m. and a woman by the name of Jessica was very rude to me when I asked her for a price check saying I already told you what the price was on the back. The price was not on the back and I said you do not have to be rude with me you've already followed me through the store...

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Family Dollar customer service

01/30/20 around 6pm. I was waiting in a long line with The 1 cashier named Toccerra. I asked the other employee could we get some help. Toccerra becomes rude & says she don't need help & continued to keep being disrespectful. She refuses to cash my sons food items for me. So I leave the store & give my 12yr old son the money to pay for his food. Toccerra...

Family Dollar wahl trimmer set

I'm a regular customer at this store & have never been treated with such disrespect. I know the store manager danielle & she would have not approved the negative behavior that the assist mgr showed me today. I went to purchase a shaver, that was listed for $10 (5 more on the shelf, same spot & price). Go to check out, it rang up $16. I paid for the...

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Family Dollar store manager - melissa

I've taken cosmetology and we learn about specific diseases of the hair and I've actually witness someone with lice and Nits. This store managers hair is infested with Nits (lice eggs) it is very unsanitary and can be transmitted by touch or getting close to a person it's very disgusting and I will never return to that Store again . It's ridiculous if...

Family Dollar poor management

I was wrongfully terminated on Dec 2nd for doing proper open door policy(and hostile reply messages from SM about it) at Fairmont WV store #5292. Also thought you might be interested in knowing things that are going on that are not proper store policy. And I have been in contact with district manager and have sent messages on your Facebook page along with...

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Family Dollar accident

October 31st at 7:01pm a shelf fell on the back of my foot and i reported it to the manager and cashier on duty. It scraped the back of my foot and the employees took down my information. I never received a call or anything regarding this matter. I've called dollar general customer hotline at least 20 times since the accident and still no response. It would...

Family Dollar toxic chemicals in air

I went into Family Dollar today and the first thing I see is the door is wide open. Our location has been robbed repeatedly so the door is never wide open. In I go and the smell is so strong it almost knocks me over. Brand new floors put in. Looks great. Smells terrible. They should have closed the store for the day. Employees shouldn't be forced to breathe that in all day. Just irresponsible.

Family Dollar threaten urgent/urgent I will share video if no one contacts me soon!!!

Its been months I am very disappointed at your corporation. I feel that you are not taking my compliant serious. I need some one to call me back, if you leave a call back number please give me a direct number to reach someone. I was threaten by one of your employees. This incident all started over me seeking shelter at your store during an horrible storm...

Family Dollar associate bad attitude

well i was in the store shopping i heard one of your associate sharice gibson was talking to this guy like you lost her mind she told him things that should not have been said this is not the first time this has happened it happened many times before i think yall as a company need to do something about her attitude and nasty ways i dont care to even shop in your stores when she is thier

Family Dollar no product.. complaint

I was at your store.. The clerk rang me up.. I was leaving out the store and the alarm went off.. I was going to keep going.. but Helen Kilman asked me to come back.. I expected her to check the receipt.. She told me to walk to the door.. She's still holding the cart.. Suggesting I was stealing.. When she pushed the cart up it beeped.. The manager on duty...