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Family Dollar
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1.2 12 Reviews 2297 Complaints
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Family Dollar Complaints 2297

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G
7:13 pm EST

Family Dollar Service

Acabo de salir del family dollar y a sido el peor servicio que he recibido. Primero llegue a la fila y un hombre estaba comprando bubble gum pero se tardo demasiado Parecia boracho o endrogado y se siguio llenando la fila . Segundo una cajera llamada Lourdes siguio atendio a la gente que estaba detras de mi cuando yo estaba primero. Tercero la tienda esta bien desorganizada y falta de productos. Cuarto Marco un articulo mal el precio en la caja. Quinto maquina no imprimio el recibo.

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C
12:28 pm EST
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I walked up to the counter and asked the cashier if the ear buds that had been previously opened were marked down. He said he didn't hear me so I repeated the question. He says, I have no idea what you mean. I looked at the guy next to me in line and he smiled, then the cashier says, oh thats funny huh. How bout I take you outside and break your jaw. I...

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N
5:31 pm EST
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Sadly the Customer service at this store has gone from bad to rude and disrespectful. I will not be returning. The 2 sales clerks behind the counter seemed to busy and bothered to assist helping me get a phone charger. I am the only one at the counter, they were busy doing paperwork, I ask where the phone chargers were ( I had previously searched for them...

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D
10:53 am EST

Family Dollar Safety

I was standing in line and the armed security armored truck security officer walks past me and bumps my shoulder aggressively and all I said was excuse me and he said man get over it was just a brush I said not a word was excuse me and you continue to say man get over it and all I asked was just excuse me in front of the manager that was ringing me up at that counter at the present time even the manager looked at me like yeah. I don't think that was appropriately when he didn't say nothing but look on his face and all I asked was just excuse I immediately left cuz I didn't want no problems to occur but I don't feel that my safety was at hand .

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J
9:51 pm EST
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Family Dollar Refund and rude assistant manager

Assistant manager lanette is her name in union ms store was very rude and unprofessional using profanity while speaking with me I shop with family dollar daily after this incident I will no longer do business there I asked for a refund on clothing I bought would not give refund too same card put refund on gift card I did not pay with gift card I paid with debit card so why come I can't get money back on debit card? I need answers thanks a concern shopper

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A
9:35 am EST
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I bought and electronic game system and had it not even 24 hours. It didn't work properly and returned it. Was told I couldn't return electronics open. Is that correct. I disputed this and said it was defective what was I to do. They said it's clearly posted we do not accept opened electronics. I said well I need at least store credit. That's what I got...

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11:30 pm EST
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I went to purchase a propane refill tank. It was 15 minutes until the store closed. The cashier told me she did not know how to ring propane up on the register. I then asked the other employee that was just standing there if she could help me with my purchase. She said that they" could not sell propane after a certain time." I then asked "what time wa...

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5:03 pm EST
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I write this complaint because I feel humiliated and scammed by the store manager Ashley who has a totally wrong sense about the sales and custome service policy since in the afternoon today my wife and I went to buy some things and spent 102.00usd We are regular customers since we live only 2 blocks from the store 25/2/2020 Traductor de...

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N
5:06 pm EST
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I was in the Family Dollar on Potranco (Store# 08296) on 2/24 @ about 3:30-3:45 and the older gentleman that was doing stocking I'm assuming was very disrespectful to this young lady when she was asking a ? about a coupon issue. He started having an attitude grabbing detergent items off the shelf almost yelling at her. She was respectful telling him it'...

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2:48 pm EST
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First I want to say the lady Amanda that cashed me out on this night of 2/22/20 was super nice. Very professional I am sure she will inform you of the other employees behavior and actions toward customers. Amanda did not approve of her actions and the things she was saying. This is the third visit I have had the displeasure of hearing this woman on personal...

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B
2:21 pm EST
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I Brought a carton of cigarettes Newport 100'S from FAMILY DOLLAR upon getting home and opening them i found that at least half the carton was stale.I really am a loyal customer OF buying newports been one for many years now, I know it is not ypur company that does bad business with it customers, it may have been a mistake on someone else part by not...

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1:13 pm EST
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On Saturday Feb 22 2020, I went in the Family Dollar to get laundry detergent, the shelves were practically empty. I eventually found something i was satisfied with then walked to the counter, but before i could even get to the counter good A female associate snatched my detergent off the counter, shook it and yelled and said these bottles don't even come...

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C
2:49 pm EST
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I want to put a complaint on the family dollar on 8 mile and southfield, MI the cashier was on her phone texting yesterday on Saturday January 22, 2020 she didnt greet any customers she was being very rude and she needs to be fired ASAP!!! This was very unacceptable she was rude to the older customer in front of me she didnt want to help her it was a very...

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4:17 pm EST
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I went into family and the cashier told me when she cashing me out that i was a male prostitute . The cashier appeared to be mexican or spanish decent. In western ny there are groups of people spreading rumors about other they do not like. Its called bullying. They get on the radio, news go into stores and spread rumors to destroy people who they dont like...

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12:15 pm EST
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All the employees here are on drugs the store manager always looks high and drugged up. He also wears the same dirty pants everyday. They hire employees that can't count and at night before closing you can smell a strong order of marijuana as if the employees are smoking right outside. I think that the store manager Spencer should be fired and a new person...

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N
11:16 pm EST
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When we went to check out the line was really long due to having only one cashier at the time. So we stood in line and finally another cashier came to open his register. After standing in the line we were next to be helped. The cashier was finishing up his customer and when he did get finshed a young girl jumped in front of the whole line of people that had...

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J
9:31 pm EST
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On 2/13/2020 dawn sober fake scanned goods to a male gentleman and was very rude to two 2 girls purchasing candy now this has been an on going thing with this woman so the co workers say she needs to be dealt with leagally also I do not appreciate her bringing her family drama to work and talking about it to customers that is so un proffesional please look into the matter

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8:18 pm EST
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Store # 03514 222 Clinton Blvd Clinton, MS 39056 601-925-0535 transaction # on receipt [protected] 15:01:14pm 02-13-20 [protected] To whom it may concern : #1. I was treated beyond badly by a check out lady today. I was searching my wallet for the exact change after putting a five dollar bill on the counter. The young lady sharply...

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7:33 pm EST
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Your store on 5950 Gibson Blvd in Southeast Albuquerque, NM 87108 needs to be shut down. The store is a disaster and the manager is rude to customers. Since the plastic bag ban is in effect in ABQ, I figured it would be easier to take my reusable bag. Upon entering the store on 2/13/2020, the manager berated me for bringing the bag in and said "I know you...

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J
11:03 am EST
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I'm complaining about the store in St. Johnsbury. It is very messy the floors a nasty all the time. It is very cold in there at the building is falling apart and it needs to be updated. I have a few other people that are not very happy with the employees are two in the management that place needs to be updated.

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About Family Dollar

Family Dollar is a retail chain offering a variety of everyday items at low prices. Their product range includes groceries, cleaning supplies, household goods, and apparel. Services such as prepaid cell phone top-ups are also available. With numerous locations, they cater to budget-conscious consumers seeking convenience.
How to file a complaint about Family Dollar?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Family Dollar. This title should be clear and to the point, giving a snapshot of the problem.

4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Mention key areas such as product issues, customer service interactions, store cleanliness, pricing discrepancies, or any other relevant concerns. Include specifics such as dates, locations, and names if possible. If you've had a transaction with the company, detail the transaction, including any receipts or transaction numbers. Clearly explain the nature of the issue, the steps you took to resolve it, and how the company responded. It's important to articulate the personal impact the issue has had on you, whether it be frustration, financial loss, or time wasted.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue with Family Dollar. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint.

7. Review before submission: Before submitting your complaint, review it carefully to ensure that it is clear, accurate, and complete. Check for spelling and grammar errors, and make sure all relevant details have been included.

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Overview of Family Dollar complaint handling

Family Dollar reviews first appeared on Complaints Board on Oct 5, 2007. The latest review Bad experience was posted on Nov 11, 2024. The latest complaint Assistant manager was resolved on Dec 19, 2023. Family Dollar has an average consumer rating of 1 stars from 2309 reviews. Family Dollar has resolved 83 complaints.
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  1. Family Dollar Contacts

  2. Family Dollar phone numbers
    +1 (866) 377-6420
    +1 (866) 377-6420
    Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
  3. Family Dollar emails
  4. Family Dollar address
    PO Box 1017, Charlotte, Texas, 28201-1017, United States
  5. Family Dollar social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 11, 2024
  7. View all Family Dollar contacts
Family Dollar Category
Family Dollar is ranked 23 among 124 companies in the Retail Stores category

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