Family Dollar’s earns a 1.2-star rating from 2309 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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Homeline paper towels
The ad had a misprint and when I asked the cashier told me she couldn't overeride the price ad had two different things on it. The price was for a small package but picture on ad was something else. She told me the words is what she go by not the picture. But the ad contradicts itself and there was no sign saying misprint. I thought the customer got the price for a misprint.
Manager behavior
On December 11th or 12th while I was carrying some items in my hands, the juice fell out of my hand and crack by accident then the manager got upset and aggressive he curse calling me the b-word and he complained about about it to a employee because he was upset he had to cleaned the mess off the floor, and then he came up to me in my face he cursed again ...
Read full review of Family Dollar and 1 commenttracfone cards
I went in to buy a tracfone phone card for 15.00 and thede was no paper in the machine so the cashier told me she couldnt refund me or give me another card so then I bought another 15.00 card and she still said the receipt didnt print and this was the ens of october I seen the cashier a week ago she said its been to long she cant do anything but at firat...
Read full review of Family Dollaruncooperative manager
There are vagrants living behind your Family Dollar Store located above. Our condominium complex is located directly behind the store. Our condo association president spoke to the manager of this location and requested the debris these vagrants have left in front of our fence be cleaned up. The odor coming from this area is now becoming unbearable to our...
Read full review of Family Dollaremployees and manager never around the store
There is never a manager around when you need one and 2 of her employees be on the side of the building smoking blunt with the delivery driver for family dollar the are rude and and always stealing money from customer and the manager is hiring her family to work there and steal money form customers the store is never organized and nice and neat but they do have one employee that works has but off evertime I go in there
Read full review of Family Dollarmanagement
Manager was completely rude and high from some sort of drug. Not sure if she only smoked but it seemed like she was on crack. Also told me that family dollar doesn't drug test their management. When I walked into the building, she did not part her lips to speak to me or have any kind of interaction. She completely moved the store around so I had many...
Read full review of Family Dollarsoda/customer service
I went to Family Dollar tonight to purchase some items. Pepsi was on sale for $1.00.. I bought 8 bottles and some other things. When I was rung up the total was correct. The debit/credit machine wasn't working. The cashier suspended the transaction and sent it over to the other register so I could pay. When I went to pay the total was not correct. I wa...
manager and associates
On Dec.9th at 6;55pm, I entered the store to make a purchase. I was in the middle of the aisle looking for Christmas lights when I heard the manager which was a young lady and one of the other employees talking about a customer that was making a return which didn't go well. I was literally in shock how the manager went back and forth with the young amn that...
Read full review of Family Dollarcigarettes
Well I rushed to the store as it was close to closing. I made it, another customer and I pulled up parked walked in at same time. The cashier told us that she hopes we know what we need we have 6 minutes, I walked up to the counter said need cigarettes, she said nope already did my count 😠 she just said I have 6 minutes. What happened to count when you...
Read full review of Family Dollarcomplaint against, employee bree.
To whom this may concern: My name is Erica. At approximately 4:15pm, 12/08/19, I made a purchase at this Family Dollar. I shop at this location frequently, but today is the first time I've had this experience. The young lady that checked me out (not Bree) had conversation for everyone in line. When I made it to her she said nothing to me. I had an item...
Read full review of Family Dollarthe manger did not how to put in a 5 dollar off twenty dollar coupon she just kept asking me to buy more stuff until it equaled 28 dollars.
I am frustrated because the manager kept asking me to add to my order although it was already 26.93. She kept adding stuff! I explained I need to spend 25 to get 5 dollars off so my order should be 21.93. She just kept saying it's not working unless I add more I don't know why and I font k ow what to tell you! It is frustrating to me. I had to add more...
Read full review of Family DollarSales prices up the day before sale
I was in Family Dollar, store 08012 on 12/7/19 at around 6pm. I was scanning the ups code on the Family Dollar app for coupons on things that were marked on sale, but it kept saying no sale found. This happened on 3 items, and two of those items were also on sale. I asked an associate why they wouldn't work, and she said they are told to put up the sale...
customer service
Restrooms closed to customers! Also make customers embarrassed to ask to use restrooms when it is an emergency. I do not believe I will shop family dollar anymore. Very rude and disrespectful to customers especially those with medical issues. I stopped going there for a while because of the poor customer service nasty attitudes and embarrassing customer...
Read full review of Family Dollarquestion about application
I cannot reach a person to talk with!
I had applied at Family Dollar about a month ago.
Im being told my app ws redflagged probably due to something in my past!
I ont evan have a speeding ticket!
I never had an interview but know the manager asked about me to employees!
I would like to know why Im red flagged plzz!
If you can give me a number to call!
thanks
customer service
I went to the family dollar last night around 4-5pm and noticed that the cashier, unknown name, had her child in the store with her behind the counter. To my unstanding, any employer that has employees is not aloud to have their children in the store while they are working. Shouldn't employees have proper child care for their children while at work? Not only that, she was eating something while checking out customers. I'm sorry, but i wouldn't want to see you chewing and seeing your food being chomped in front of me. That's not customer service if your feeding yourself while checking out customers. That's what breaks and lunch breaks are for. Maybe they need to retrain the employer and provide her with proper customer service skills and to say hi and thank you for shopping at family dollar. Because I was greeted at all, and that's rude..
employee complaint
I was ringing my items up and needed a item to be removed off to make sure purchase went threw. Two employee male/female were Very Rude, Called me the N word said I should have added the price before hand because they didnt have time. They threated my life if didnt said they would "knock my head off". Tried to talk to the manager at the store.. I was told...
Read full review of Family Dollar and 1 commentstore policy
First off this store is the trashiest store I think I've been in. There are always piles of boxes and inventory blocking the aisles and everything is always a mess. What I have a problem with is that they have a hand written note on the door that says no bags and no hoodies in the store due to high theft. I do not have a car and have to walk my grocerie...
Read full review of Family Dollarwrongful termination
I had been with the company for 5 months at the time of my WRONGFUL TERMINATION. During the termination interview they tried to ask me question in a position where I would voluntarily tell them things that I HAD NO KNOWLEDGE OF that may have been happening while on the clock. Their 1st story was I KNOWINGLY RUNG UP MY COWORKERS BUT DIDN'T SCAN ALL OF THEIR...
Read full review of Family Dollarblocked aisles
Almost every aisle was blocked with cartons of mdse., carts with mdse, and empty boxes. Impossible to get thru the aisles or find product on the shelf. The whole place was a mess. Employees were unconcerned with moving items or themselves to help a customer access product. It is unfortunate that they are not willing to take a bit of effort and pride in the stores appearance. They would increase sales dramatically.
I will not be back.
I am a customer
I was at the store i slipped and fell a lady went helped me get up and she went to the front to tell the cashe and the man at the regester i heard him laugh and yell at another employee that someone fell and couldnt get up they were both very rude didnt get any help getting up or anything my left arm got scrapped and shoulder hurts and got no help so i will probly be getting an attorney to help with his opinion and his service thank you
Family Dollar Reviews 0
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Overview of Family Dollar complaint handling
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Family Dollar Contacts
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Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
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Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
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Family Dollar addressPO Box 1017, Charlotte, Texas, 28201-1017, United States
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Family Dollar social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024 - View all Family Dollar contacts
Most discussed complaints
Assistant managerRecent comments about Family Dollar company
The manager, and one of the cashiers.
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