Family Dollar
Reviews and Complaints

Family Dollar heater

I purchased a heater a few days ago. All of them were opened so i thought nothing of it. I go to return it today and they tell me i can't return it because its opened. Well i want my money back. It was already opened. I showed the lady in the store that all of them were opened. All of them. Just like they were when i purchased it. I did not use it. So you...

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Family Dollar horrible customer service

I was waiting at the cash register and the cashier clerk her name is Eden told me to wait she will be right there in a minute, so I waited and she continued to hang up bags on the rack out of the box. I waited a few minutes then then I asked her if she can please help me, she storm over to me feriously and said she told me to wait for a min and that if she...

Family Dollar store manager

She harassed me in front of 10 year old daughter. I was talking polity she might had a bad day but she should talk to customers rudlly and telling them to leave and get out otherwise you'll what gona happened to you today. My daughter get scared and stand outside the door crying. She asked my card and I said I have it then I asked her if I can get cash back...

Family Dollar denied service for not surrendering personal property

I walked into the store at approximately 6:05PM looking for the 200 count bag of DG Health brand cherry cough drops. I've purchased them multiple times in the past and knew where they were on the shelf "directly" in front of the cashiers station. The cashier who appeared to be the manager was busy with other customers. So I stepped to the next aisle to ask...

Family Dollar service

Customer service is the pity, the cashier couldn't tell me why my paper plates were ringing up $6.00 verses $5.50 as indicated on shelf. Had he been focused on his job instead of freaking texting on his phone just maybe service comes have been a hint better, although I doubt it because his attitude was ugly... We, the customer don't have to shop there. We do have choices... Unhappy customer

Family Dollar manager joe noel behavior

Oconto wi store my husband was yelled at saying he was so [censored]ing high he shouldnt be in joes store he continued to belittle my husband to the other 7 customers in line my bother in law was in line and continued to hear joe noel talk down on my husband and never apologized or stopped i live right across the street we are in there everyday and joe continue...

Family Dollar district manager

This week I was in the Belleville Wi store to do some shopping and I overheard a tall man ask the Store Manager if they needed anything else and the Store Manager jokingly said "a raise" and his reply was "you know the answer to that" the Store Manager replied "I know, wait until annual reviews" the District Manager said "no, not even then" the Store...

Family Dollar Garbage and noise violations at this location continue

The Family Dollar store at 861 has a sanitation problem and a noise problem. Photos attached go back a year or so, and show the permanent garbage collection behind the store on Ellery street. This garbage has brought rats to our neighborhood as well as a very disheartening mess that often blocks the street and sidewalk. In addition, there is a hidden...

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Family Dollar dentastix dog treats

I normally go to this store to buy my dog treats. About 2 weeks I ask the young lady at the regestire if they were any treats for dog available, her respond was they should be some in the back we just havent unload, I go to the store yesturday and only see 1 box of treats for dog, I ask if she can make sure that this product get restock she look at me like...

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Family Dollar customer service/poor treatment

Visited this store on Dec 7 2019, around 430pm. After being in the store for approx 30 mins, I checked out. Kristie is the woman who rang up my order. After ringing up my order and telling me my total, it definitely didn't seem right and felt as if I was over charged. I asked her if coupons had applied to my order. She told me how much in coupons were...

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Family Dollar ignorance of an employee

I stopped at your store to purchase soda and water. My grandson was with me. The time was 4:15 today. The cashier was a hispanic lady. Her comment was is that your son he looks just like you... Then preceeded to say oh look at the little mixed baby... Irritated the hell out of me... But I just smiled and walked out. Fyi we are of jewish decent... And if we...

Family Dollar new manager

I enter the store with a shopping bag and within a couple of minute i am followed by the new manager who says that i need to leave my shopping bag at the register. I stated that i was a military veterans and not a common shoplifter and that i have allergies to items that are sold in the store and do not wish to have my shopping bag/belongings bothered and...

Family Dollar customer service/christmas tree exchange

Family Dollar manager to manager conversation in aisle

I was in the family dollar location on sheridan drive in tonawanda NY today. Store had customers inside shopping and two managers I believe were stocking in an aisle. Talking loud enough for me to hear the entire conversation. I understand its the holiday season and people are stressed and over worked but the way this (outside) manager was speaking to hi...

Family Dollar an employee

I was in there tonight and the woman dropped a whole jug of barbeque sauce on my bike Jordan shoes no sorrys no I'm going to get you something just walked away how disrespectful is that!!! I have video and everything now my shoes are stinky and have to be thrown away!!! Contact me back at [protected]@gmail.com or [protected] Thomas long This family Dollar store is in hartland Maine

Family Dollar manager of family dollar

I would like to report the manager of Family dollar at this location: 11371 US-190 E, Livingston, TX 77351 I was at the Family dollar store at the above listed location on FRIDAY 13TH 2019 and was being checked out at the register by an employee named Brandon, the other clerk was getting her register closed. Brandon helped me use the family dollar app and...

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Family Dollar doors locked

I pulled into the family dollar in franklin wv 12/16/19 it was 9:45pm got out my car walked to the door pushed on the door and it wouldnt move, it was locked!!! The sign on the door says it was open till 10pm both managers was there it was neda and tiffany, neda shook her head no and said not unlocking door its almost closing time... This ain't the first time it has happened and doubt it will be the last

Family Dollar asm tylor refund policy discrepancy

My wife ask me if I would return items that were not damaged and still in the original package. She gave me the receipts I varified that it was within 30 days and agreed to return them. The ASM who took my return Talor accepted the refund and refussed to give the refund in the original form of payment. The holder of the receipt is the original purchaser and...

Family Dollar overcharge and rudeness regarding it

I just left family dollar, ColemanWI after buying my great nephew LEGO gift. It was buy one get one 40 percent off. They didn't give me discount so I asked and they went saw sign took it down then proceeded to say they would have to credit one back and give discount... needless to say the girl checking me out was nice but kept claiming she didn't know or...

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Family Dollar the sales price.

My 12yr old daughter wanted to purchase toys for her nephews. She saw the buy one get one 50% off and figured she was able to get toys for all of them. When we got to the register the clerk, a young lady with red hair and very long eyelashes told us that sale wasn't valid. Even though there are at least 6 or 7 signs posted. Another young man, who she...

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