Family Dollar
Reviews and Complaints

The manager working at family dollar in menands ny #3696 is very rude and speaks nasty to customers and her employees as well.she is very disrespectul to customers who simply ask her a question about a product.I am sure you do not want any one carrying themselves in such a evil manner to represent your franchise.Please so something about her.And im almost sure im not the only one who has complained about her demeanor.when i asked for DM number she told me to google it and walked away as she rills her eyes.RUDE.

The employees at family Dollar Richmond Dale Ohio are very rude they are outside smoking cigarettes and other things smell of alcohol and I have heard them talking about other customers while I was checking out so im sure they do about all customers I really think you should drug test your employees and have better management I am very disappointed

Went into the Family Dollar last week in Jackson, Louisiana for graduation cards. They had their clearance event sign, that stated "an additional 50% red tag". I had a shopping cart full of items, got to the register and they were ringing up for red tag price only. Asked the cashier and she said "it is what's on the ring up". I pointed out the clearance sign that was behind her and she said it was nothing that she could do because they can't have a lot of price changes and she didn't want to lose her job. I asked her to call the manager as she said he had just left the store. She called him several times and he didn't answer; I left the items there and departed the store. I went back to the same store today. The same cashier was there, I asked if she had spoken with the manager about the sale and she replied with "he said some stuff is and some stuff isn't". I bought 2 items (pictures will be attached). They have red tag prices yet, they ring up for half of the original price and not half of the red tag price. Again, no manager was there for me to address the problem with. There are multiple signs throughout the stores that says "an additional 50% of red tag " there are even signs that give examples of red tag price and the additional 50% off price yet this store isn't honoring that.

Re :Rec#[protected]

Family Dollar Store
Store # 07898
Located @ 408 W. Maumee St., Adrian, Mi 49221 (517) 263-8508

This evening my husband and I walked over to our local Family Dollar Store. We bought groceries and pop as well as tried to return some cans that were clean and bagged. The manager said no, they do not take back returns after 7 pm. I've complained about the same lady before when she said there is a $2.00 limit.

We questioned the validity of her latest made up rule. She said too many people abuse the privilege. (She likely means people who are homeless in the area but she's likely only one paycheck away from being in the same boat as they so should not be judging them.)

I SAID I notice she has no problem selling pop, just taking back the cans! Corporate when I got home and asked her name.

She said I DON'T HAVE A NAME!

I shot back that they'd know who it was if I described her as the [censored]y one behind the counter! I told her you'd probably already had enough excuses about her attitude that you'd know who I meant!

My husband and I are both disabled due to COPD, I am on oxygen, we're seniors - and she's telling me I have to take the bag of bottles/cans home as well as my groceries and an additional 12 pk pop.

She told me I am not allowed in the store again, I told her that had corporate been here it would have been her who wouldn't be allowed back!
She is a manager there, she was working with a young black man who tried to tell me her name but he had to speak low, which was too low for me to hear. He couldn't speak up because she was 4 feet away. She has medium long hair part grey and part brown and is middle aged.
Kathy Brighton
400 College Ave., Apt 601
Adrian, Mi 49221
[protected]
[protected]@yahoo.com

Your store In EAST POINT Ga. 24433 Delowe DR.
Your employee are very rude. I'm at check out when the Supervisor or Manager comes to the front talking all loud and cussing .The cashier told her don't talk like that in front of costumers She says I don't care about the [censored]ing costumers .and what. Just about every family dollar I go to In Atlanta Ga. have the rudest and most disrespectful people The staff and Management. You all need to teach your employees some costumer services skills. Thanks .

The store on madison in Madisonville Cincinnati ohio 45227 is and has been a mess for almost 2 yrs now i have a video im going to post on my Facebook page its ridiculous that the shelves are always empty but yet there's inventory sitting around in boxes employees on thier cell phones ive even seen them let ppl carry cartfuls of merchandise out without paying its crazy and we need this family dollar here in our community its the only one left it the shelves were stocked this store would be profitable and if you hired ppl who actually want to work for thier money to here them explain yall dont give them enough hours and you dont pay enough i would love to take over that store get it together i would hire a crew i could trust and it would be 8 hr shifts for them everyday .thanks bev mills you can find the video on my facebook page and on scrapping grannies facebook page and kushy mills facebook page so thanks

There is to much information I need to provide to write it all with bad hand. I went again last night just to take my coupons an shop clearance she came straight over to tell me I couldn't buy the persil but can buy anything else. I've allready had tons of problems with this old lady before. She also wouldn't not let me use manufacture coupons an she stood there an watched me an does everytine. Last time I called after being at the store was, 5 minutes after leaving an she said u shoukd of grabbed ur receipt cause I asked her for it an said she threw it away. I've had lots of problems with this woman I am about 2 minutes from store an ho everyday but I cant as long as she is there. I think her name is Barbara a manager at Columbia ave store in Glasgow ky. I need one of u to call me so I can explain this situation

I'm complaining about store number 06220 cashier lady had no name tag so I don't know her name she gave us a lot of attitude and complained about her store to us cuz it was very hard for me to get around because I'm disabled and she try to blame it on other people that go in that store and then she claimed that she was by herself that's why she couldn't do things she rolled her eyes at us and got very upset with my husband was just trying to help me we didn't appreciate how her attitude was towards us as customers and try to blame it on our kids which we had under control they didn't touch anything so we would appreciate if you could fix that over there with that employee today is Friday May 17th 2019 Colorado springs Colorado719-432-5498 my name is delina crespin [protected]@gmail.com

I just left Family Dollar store #167 on Savannah Hwy, 5/16/19 at 2:55pm. The cashier did not have on a name tag. But she served both me and the elderly lady in front of me who had numerous items, without speaking to either of us except to say the purchase total. However, she did talk with a male friend the entire time she served us both. She did this using her cell phone, which was laying next to the register, on SPEAKER. As if this wasn't rude enough, we were both also subjected to horrible language used by the person she was speaking with.

I don't need a refund. I would simply like to request that Family Dollar customers, especially elderly ones, not be treated so rudely by your employee or be subjected to the filthy mouth of her friend.

Can't believe you rather have drug dealers, alcoholics, beggers, theives, loitters, hanging around the store than those nice people (Jehovah Witnesses) who are just trying to teach the Bible. Thats what all those people need. They are not "peddlers" asking for money, but doing a community service. Not only that, they buy from your stores, take the shopping basket back for older costumers, and theives think twice, when they see them there before they think about robbing your store. Every store should want them there, because they are good people. They have been at the store at 3721A Campbellton rd. for years. Never saw or heard anything they did wrong. You people must not love GOD, drug addits.

A employee is getting her way around the truck never has to stock does not recover and the other employees are doing the work, she gets introble and does not get written up she needs too she, stealing she cannot recover right so hopefully this will be seen and the managers will be intouble. The employees that work evenings do not do anything, there on there phones, rude to customers, and the employees, there needs to be a change please do something

Family Dollar #5978
I visited this location at 8:00am to purchase a few items for my home. I noticed that Tammy seem to be following me from aisle to aisle, so I assured Tammy that I was not stealing-I frequent this store often and always pay for my items. Tammy stated to me, "People like you disgust me!" I was taken back by that comment, bc it was unwarranted. I asked Tammy is that how one should conduct herself at work or on the street. Tammy repeated the comment of "People like you disgust me!" I paid for my items and left the store. I was appalled when I left the store. I am an African American Female and Tammy is a Caucasian Female-I don't know exactly what Tammy meant by her comment, but I do know it was unnecessary and unprofessional! Customer Service, and Multicultural Training is needed for this employee. -JJohnson

Family Dollar Martin Luther King Blvd
Jersey City, New Jersey 07305

Kassandra has an attitude problem.
She refuses to take items out of shopping baskets.
Insisting customers place all goods on the counter before she will ring them up.
If she asked nicely, that would be another thing.
She is very rude and demands customers put goods on the counter.
She will stand there with her arms crossed, refusing to serve until they are.
Am I missing something?
Other cashiers are happy to ring goods up whether in a basket or not.

Tom McLaughlin
[protected]@hotmail.com
Jersey City, New Jersey
[protected]

I have been going to this new Family Dollar store# 12229 ever since it opened a few months ago. Family Dollar 11645 Tomball pkwy Houston, TX. I go into this store every 2 weeks to buy all my house supplies. For the past few months I have been purchasing Air Wick on the counter says $6.50 but when cashier rings it up, it comes out to $7.00. so for the past months I hadn't said nothing just because I don't want to walk back to the aisle and take picture of it. So yesterday I go to Family Dollar and same thing happens but I did take a picture this time, so I tell the cashier he then calls a guy named Dwade I explain to him showed him the picture I took but he didn't even bother to look at my phone. All he kept saying was I can't do nothing about it. I laughed because I thought he was playing. So I then tell him again why do yall have a price there for $6.50 but it's really $7.00. He didn't care what I had to say. I was really pissed. I tell him so what are you going to do? Are you going to ring it up at $6.50 he says I can't do nothing about it. I tell him that is why I took a picture of it so you can see the price. He again says I can't do nothing about it. That's when I told him can I talk to your manager. But he says he's the manager. His badge didn't say anything of manager. It only had his name which is Dwade. I did tell him I was going to report him but he didn't seem to care. There was 3 people in back of me waiting to pay, then he asks me so do you want it. I tell no I don't want it. I have attached your price for the Air Wick from the store. Just want to let you know I go to this store twice a month so I hope this can get taken care of because I buy this product every 2 weeks. That's not right having something priced at $6.50 then it rings up to $7.00. I hope next time I go to this store it rings up to the correct price this store has on their aisle.

Thanks,

Sylvia Villarreal
[protected]
[protected]@att.net

Went into the store @ 2611 N.E. 10th St in Oklahoma City on May 9, cashing out @ 19:58:23pm . Got a 4-pk of ice cream, priced $3.95, rang up $4.25. Cashier (male) checked price & walked back to register. Speaking in general I said it must ring up at displayed price. Female says "I think I know that, that's why they made me the manager." When I told her I was not speaking directly to her, just referring to my many years of retail experience, she made other rude comments, just very unprofessional. If she's the manager she should have been fixing the problem instead of talking smart. Training!

returned an item and was suppose to be retruned to my card that I use to purchane item instead it charged me again for the item I returned, I have called the number several times to be on hold for over 15 minutes. I am requesting a refund twice charged for an item that I returned, Store manager claims cumputer problem and give me a number to call this is unacceptable