CB Online Shopping Game Stores South Africa / Game.co.za Game online services are a scam

Game Stores South Africa / Game.co.za review: Game online services are a scam

Ghost7353

Apr 05, 2025 6:44 am EDT

Featured review

I had purchased a laptop Game online store on the 21st of March 2025 and when I checked the status the following morning it had said that process had failed. I sent them a WhatsApp text and was told that my issue will be solved in 24-48 hours. I then received a call after I've sent them an email on the 25th of March 2025 and was told that my money cannot be reversed as I am a Capitec account owner and it is impossible for them reverse with Capitec account holders, so I must send them my account details and then they will send me back my refund. I sent my account details on 28th of March 2025. Now today on the 5th of April 2025, they telling me send them my bank statement so that they can see if I've really made payment! What confuses me is that they have everything on the system, where does my bank statement fit in?! This store frustrates me so much and it seems like they are giving me a run around to not send me back my money!

Desired outcome: Please refund me my money back because I did not receive the product!!!

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Game Stores South Africa / Game.co.za - Bad attitude 21

Resolved

Game Stores South Africa / Game.co.za - Returns policy and manager 1

Game Stores South Africa / Game.co.za - Order tracking 2

Game Stores South Africa / Game.co.za - I will never set foot in another games store again 1

Game Stores South Africa / Game.co.za - Bad service and false advertising 11

Game Stores South Africa / Game.co.za - Earrings

Game Stores South Africa / Game.co.za - samsung top loader 13 kg

Game Stores South Africa / Game.co.za - gas stove

Game Stores South Africa / Game.co.za - Gas heater

Game Stores South Africa / Game.co.za - bosch stove

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Game Stores South Africa / Game.co.za Contacts

Game Stores South Africa / Game.co.za phone numbers

+27 861 426 322 73
+27 861 426 322 73

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Call Center

+27 80 033 3383
+27 80 033 3383

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Game Sure Extended Warranty

+27 80 000 4445
+27 80 000 4445

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Game Sure Extended Warranty

+27 86 100 2233
+27 86 100 2233

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Game Store Card & RCS Enquiries

+27 31 302 8991
+27 31 302 8991

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Head Office

+27 31 534 5700
+27 31 534 5700

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Durban

+27 11 776 4600
+27 11 776 4600

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Gauteng

+27 21 935 7800
+27 21 935 7800

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Cape Town

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Game Stores South Africa / Game.co.za emails

service@game.co.za

100%
Confidence score: 100%

Support

Game Stores South Africa / Game.co.za address

9th Floor, North Tower, Liberty Towers (formerly BP Centre), 214 Samora Machel Street (previously Aliwal Street), Durban, South Africa

Game Stores South Africa / Game.co.za social media
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Apr 10, 2025
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