CB Online Shopping Game Stores South Africa / Game.co.za Printer repair: 11 weeks later...

Game Stores South Africa / Game.co.za review: Printer repair: 11 weeks later...

Dr Maarten Opperman of Pretoria, ZA

Nov 01, 2023 6:43 am EDT

Verified customer

Featured review

Dear Sir/Madam

I am more than fed-up.

I handed in the Epson Eco Tank L3150 printer more than 11 weeks ago on 15 Aug 2023. (see Screenshot attached above)
The screenshot also confirms that the printer was previously booked in for repairs at Game Menlyn on 03 Apr 2023 for exactly the same problem! I am going on a ship cruise 09 Nov 2023 to Singapore, Malaysia, Vietnam, Cambodia and Thailand. I must have printed copies of numerous documents such as:

• proof of payment to the Cruise Line Company
• 6 prepaid shore excursion/s in each country
• prepaid access to WiFi onboard Singapore Airlines
• printed copies of my prepaid airline tickets
• e-visa for Vietnam
• copy of my passport
• proof of my Singapore Airline Frequent Flyer Membership
• prepaid hotel reservations in two countries
• prepaid transfer from Singapore Airport to Bencoolen Hotel
• prepaid transfer from Bencoolen Hotel to the Singapore

Seaport/Pier/Cruise Terminal
• prepaid transfer from Bangkok Harbour/Pier/Cruise Terminal to Maitria
Hotel in Bangkok
• prepaid transfer from Maitria Hotel to Bangkok Airport

If I do not get my printer by Friday 03 Nov 2023, I shall lay a formal complaint and post a very negative review of Game Menlyn’s customer support and post-purchase service on SOCIAL MEDIA and hellopeter.com. I shall also mention the name of Game Menlyn’s manager and indicate the exact dates and times I have spoken to Mr Eric Nobela, who was unable to resolve my complaint.

This is not only a threat and a warning, but you are hereby put on Official Notice (Officialis Notitiam) legally! Hope to receive my printer back in good working order or have it replaced before Friday 03 Nov 2023. I have written numerous emails to: '[protected]@game.co.za'; '[protected]@partserve.co.za'; '[protected]@game.co.za'; '[protected]@primainteractive.co.za'; '[protected]@game.co.za'; '[protected]@game.co.za'; '[protected]@game.co.za'

Dr Maarten Opperman
[protected]
[protected]@lantic.net

Claimed loss: Repair incomplete after 11 weeks!

Desired outcome: A new replacement printer by 03 Nov 2023

View 0 more photos

0 comments

Add a comment

Game Stores South Africa / Game.co.za - Bad attitude 21

Resolved

Game Stores South Africa / Game.co.za - Returns policy and manager 1

Game Stores South Africa / Game.co.za - Order tracking 2

Game Stores South Africa / Game.co.za - I will never set foot in another games store again 1

Game Stores South Africa / Game.co.za - Bad service and false advertising 11

Game Stores South Africa / Game.co.za - Earrings

Game Stores South Africa / Game.co.za - samsung top loader 13 kg

Game Stores South Africa / Game.co.za - gas stove

Game Stores South Africa / Game.co.za - Gas heater

Game Stores South Africa / Game.co.za - bosch stove

View all Game Stores South Africa / Game.co.za reviews and complaints

Game Stores South Africa / Game.co.za Contacts

Game Stores South Africa / Game.co.za phone numbers

+27 861 426 322 73
+27 861 426 322 73

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 861 426 322 73 phone number 25 25 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 861 426 322 73 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 861 426 322 73 phone number 47 47 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 861 426 322 73 phone number

Call Center

+27 80 033 3383
+27 80 033 3383

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 80 033 3383 phone number 6 6 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 80 033 3383 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 80 033 3383 phone number 18 18 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 80 033 3383 phone number

Game Sure Extended Warranty

+27 80 000 4445
+27 80 000 4445

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 80 000 4445 phone number 0 0 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 80 000 4445 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 80 000 4445 phone number 9 9 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 80 000 4445 phone number

Game Sure Extended Warranty

+27 86 100 2233
+27 86 100 2233

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 86 100 2233 phone number 5 5 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 86 100 2233 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 86 100 2233 phone number 12 12 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 86 100 2233 phone number

Game Store Card & RCS Enquiries

+27 31 302 8991
+27 31 302 8991

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 31 302 8991 phone number 13 13 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 31 302 8991 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 31 302 8991 phone number 20 20 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 31 302 8991 phone number

Head Office

+27 31 534 5700
+27 31 534 5700

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 31 534 5700 phone number 2 2 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 31 534 5700 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 31 534 5700 phone number 7 7 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 31 534 5700 phone number

Durban

+27 11 776 4600
+27 11 776 4600

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 11 776 4600 phone number 5 5 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 11 776 4600 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 11 776 4600 phone number 11 11 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 11 776 4600 phone number

Gauteng

+27 21 935 7800
+27 21 935 7800

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 21 935 7800 phone number 7 7 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 21 935 7800 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 21 935 7800 phone number 11 11 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 21 935 7800 phone number

Cape Town

More phone numbers

Game Stores South Africa / Game.co.za emails

service@game.co.za

100%
Confidence score: 100%

Support

Game Stores South Africa / Game.co.za address

9th Floor, North Tower, Liberty Towers (formerly BP Centre), 214 Samora Machel Street (previously Aliwal Street), Durban, South Africa

Game Stores South Africa / Game.co.za social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 17, 2024