CB Online Shopping Game Stores South Africa / Game.co.za Television

Game Stores South Africa / Game.co.za review: Television

Clair Fourie of US

Nov 06, 2023 6:44 am EST

Verified customer

Featured review

Deeply Disappointed in the manager and Game stores. Will never purchase there again. We had bought a TV Game Stores. We are very concerned about the TV. We had it for a few minutes at home and when we took the TV out and put it on it had a mark on the LCD. When we went to the Game Store in KWT the mark had spread. The screen was not cracked. The LCD was damaged. When I purchased the TV the full screen was not showed to me. The polystyrene that is shown on the picture was not taken off in store. Only when I switched the TV on I took the polystyrene off and saw that the LCD was damaged. That tells me that they were not honest by showing me the full screen. When we also got home we had a box that was closed and untouched which also means that the box that we checked at the store was not the same box. We are unhappy about the dishonesty of this whole situation. We would not drop or break a tv we just bought. We stay less that 100m from the store. The manager at the King branch asked us why did we not have the TV delivered, but nobody gave us that option. She said that head office told me that they have authorised the refund but that is also a lie. We never said so. We asked for a refund from her in store. So we don't know where she got that information from.

Claimed loss: [protected]@gmail.com

Desired outcome: Refund

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Game Stores South Africa / Game.co.za - Bad attitude 21

Resolved

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Game Stores South Africa / Game.co.za - I will never set foot in another games store again 1

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Game Stores South Africa / Game.co.za Contacts

Game Stores South Africa / Game.co.za phone numbers

+27 861 426 322 73
+27 861 426 322 73

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Call Center

+27 80 033 3383
+27 80 033 3383

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Game Sure Extended Warranty

+27 80 000 4445
+27 80 000 4445

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Game Sure Extended Warranty

+27 86 100 2233
+27 86 100 2233

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Game Store Card & RCS Enquiries

+27 31 302 8991
+27 31 302 8991

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Head Office

+27 31 534 5700
+27 31 534 5700

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Durban

+27 11 776 4600
+27 11 776 4600

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Gauteng

+27 21 935 7800
+27 21 935 7800

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Cape Town

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Game Stores South Africa / Game.co.za emails

service@game.co.za

100%
Confidence score: 100%

Support

Game Stores South Africa / Game.co.za address

9th Floor, North Tower, Liberty Towers (formerly BP Centre), 214 Samora Machel Street (previously Aliwal Street), Durban, South Africa

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Nov 17, 2024