Giant Eagle’s earns a 1.1-star rating from 259 reviews, showing that the majority of shoppers are dissatisfied with grocery selections.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Meat and hot foods workers
The Giant Eagle in Uniontown WILL NOT enforce their employees to wear masks in the Meat Dept. or the Hot Foods sections. This has been reported to their managers numerous times. Today, I was going to purchase something from the meat department, there was a lady in front of me who also was going to get something. The meat cutter (who is also the manager of...
Read full review of Giant Eaglejust trying to get a lottery number at customer service
I walked in to the local giant eagle in Oil City, PA. And all I wanted to do was buy a lottery number for today. The place to get the number is soon as u walk in the door right to ur left. As I was trying to get there I was directed to go a long way around by an employee. I was already within a few feet of customer service window. If my number hits and I...
Read full review of Giant EagleA clerk
Name Kathy who is . Autistic. I went to giant Eagle and bought about 6 items. Gave the girl 2 coupons. And she went crazy and didn't finish my order started to scream that she was stressed out and left the register without finishing my order and the customer who knew nothing about what had started yelling at me horribly because he said the store will close and he won't be able to get food because of me. l. am 76 years old. I am paying an agency $120. For a 4 hour minimum to shop to take care of my handicapped husband to put up with this is awful person because she shouldn't be working because she evidently cannot handle working right now. I told the manager she should not be working if she is that stressed. I think she should not be on register if she cannot handle working with the public
elimination of plastic bags
So you take away our plastic bags telling me I am an irresponsible American incapable of recycling? So no more plastic bags, charge me for a flimsy paper bag that won't hold a banana to the truck, or charge me for a reusable bag that is littered with bacteria! You couldn't just put your recycling boxes front and center, empty them on a regular basis, and...
Read full review of Giant EagleManagement/Customer Service/Cleanliness
Went to the this Get Go location last night and was very disappointed and appalled! We ordered hot food from the kiosk, shopped and paid for it. When we got over to pick it up, it was not even started yet?! When we asked about it, we were met with very nasty and smart response?! The food order was not busy either? We then again stood in to cancel the order...
Read full review of Giant EagleCooked chicken
I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Every one of the wings had at least one (mostly 2 or 3) feathers in them. This was extremely embarrassing. The specific giant eagle was located at 2801 E. Waterloo Rd., Akron, OH 44312. In addition to poor quality the customer service was rated low because the...
Front end
This cart pusher Joel was just standing around not doing anything when there was lots of carts everywhere I will not return to this giant Eagle
Read full review of Giant Eagleplastic bags
Plastic as everyone knows has become a big issue for our environment, so why is Giant Eagle taking 5 years to do away with plastic bags? We have started using our re-usable bags for shopping which are not expensive and actually very convenient (I always have plastic bags in the garage ready to take to recycle which means by the time I remember to take the bags they are becoming a real nuisance)
stolen phone from getgo
Hello, I am writing to inform you of an incident that occurred at the Boardman GetGo located at 133 Boardman Poland Rd. Boardman OH 44512 around 5:00 pm on 1/1/2020. I filled up my gas tank with my Fuel Perks and went inside to buy chewing tobacco. I must have set my phone down on the counter when I took my wallet out and forgot it there. I left the...
Read full review of Giant Eaglewrong products ordered
My husband and I shopped curbside at Giant Eagle at least 3 times already. Some items were missing the 1st time. Today we got some of our order and other things that weren't listed? So we had to take things not ordered back to the store and go in ourselves to retrieve the missing items. I don't think we will be using curbside again. It was easier to use...
Read full review of Giant EagleLottery
I don't understand how you can legally sell lottery tickets and own machines that distribute lottery tickets if you can't cash them out. I was just told this evening that if my winnings are over $50 you can't cash them. I'm confused because I always was told that if you sold lottery as long as your winnings are below $600 you can cash me out. I would like...
Read full review of Giant Eagledeli counter service; no perks on my receipt
11/30/2019 at 11:00am I had a horrible experience at the deli counter; 2 customers were being helped and 3-4 of us were waiting our turn (the number counter was empty so no one could take a number). A woman who was stocking outside of and at the far end of the deli near the cheeses asked if the 1 woman counter worker was alone and then noted that there wa...
Read full review of Giant Eagleblocked aisles
I went to your Willoughby, Ohio Giant Eagle at 5:55am when i noticed that almost every aisle was blocked off with cardboard end caps. I couldn't get down most of the aisles. This was a huge inconvenience so i went to Meijers. The aisles that weren't blocked by cardboard end caps, were blocked by employees filling the shelves . Shouldn't your employees fill the shelves at midnight ? This type of attitude speaks loudly to your customers. And i notice that the majority of your employees park near the entrance . Aamazon will be coming out with their drones soon and Giant Eagle cant afford to lose any more customers . The Willoughby Hills, Ohio Giant Eagle location had to close because of poor turnouts. I hope you change your policy.
customer service
On 11/8/2019 around 11 pm I was in line to checkout. I man in front of me was checking out. A man behind me goes toward the counter to pick an item up he then proceeds to cut in line. I informed him that I was ahead of him. The person who original was in front of me said that he was with him. I said ok. The person who jumped the line proceeds to pay for...
Read full review of Giant Eaglepharmacy
I took a script in last Friday for a medication for migraines called Amovig I was told I wasn't allowed to get it until Monday they didn't have it in stock I didn't get notified by text that it was in until Tuesday. I just now went to pick it up and was told by this terribly obese pharmacist named Jason that the price was $500 ! I informed him I have never...
Read full review of Giant Eagleservice desk-netspend reload
I'm a regular customer at the service desk, reloading money on my Netspend Visa card. Today, at 9:30 a.m., I'm told by Judy, the service desk manager, that she can't help me because it's going to take 20 minutes to sign in to the Western Union transactor. I opened an old wound with her by saying she should just do it at the register so I can be helped. She...
Read full review of Giant Eagleprivate label brand cranberry sauce
I purchased a can of giant eagle brand cranberry sauce. The instructions said to run a knife around the inside to slide out cranberry sauce and when I opened the can of cranberry sauce, it poured out and was slimy and rusty colored, no cranberry. I had made acomplete turkey dinner for my daughter's family's return to pittsburgh from philadelphia to...
Read full review of Giant Eaglecar wash
I paid for a SHOWROOM car wash and parts of my car weren't even touched! This is unacceptable. Even the cheapest of car wash selections should wash your entire car! But the most expensive selection (SHOWROOM) should undoubtedly not miss a thing. I've submitted my receipt and photos. You can see where the spinning washer touched the back of my car but missed most of it.
stocking & checkout
Nothing is ever stocked in this store despite the # of box carts strewed all around. There's generally 3 people working registers and 4 or more just hanging around looking for a light to blink. They should be bagging for those forced into self checkouts and don't. And the self checkouts are so slow and so sensitive that using them is completely unreasonable. A lot of us put up with a lot from this store because it is a rural area and we don't have a ton of options. What we do have however is a nice local store that will order, stock, and checkout all my products. I will never step foot back in this garbage giant eagle. Of all the ones I've gone to it's by far the worst. I'll happily pay a bit more or drive a bit further to avoid this [censored] hole. You have the laziest employees that I've ever seen. The only ones working hard are the cart boys.
italian bread with sesame seeds.
The bread has good flavor but is full of really large holes most likely due to incompetent bakery personnell who haven't a clue about how to knead dough. It's impossible to make a sandwich with this bread so my wife used it to make stuffing. Very dissappointing! These issues occur when the yeast isn't properly kneaded into the dough and is clumped in spot...
Read full review of Giant EagleGiant Eagle Reviews 0
If you represent Giant Eagle, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Giant Eagle
Here is a comprehensive guide on how to file a complaint against Giant Eagle on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- For new users, create an account on ComplaintsBoard.com to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website.
- The button is typically positioned at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Giant Eagle in the 'Complaint Title' field.
4. Detailing the Experience:
- Mention key areas of concern in detail.
- Provide information about any transactions with the company.
- Describe the nature of the issue, steps taken to resolve it, and the impact on you.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Specify the desired outcome in the 'Desired Outcome' field.
7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against Giant Eagle on ComplaintsBoard.com.
Overview of Giant Eagle complaint handling
-
Giant Eagle Contacts
-
Giant Eagle phone numbers+1 (800) 553-2324+1 (800) 553-2324Click up if you have successfully reached Giant Eagle by calling +1 (800) 553-2324 phone number 0 0 users reported that they have successfully reached Giant Eagle by calling +1 (800) 553-2324 phone number Click down if you have unsuccessfully reached Giant Eagle by calling +1 (800) 553-2324 phone number 2 2 users reported that they have UNsuccessfully reached Giant Eagle by calling +1 (800) 553-2324 phone numberCustomer Service+1 (866) 620-0216+1 (866) 620-0216Click up if you have successfully reached Giant Eagle by calling +1 (866) 620-0216 phone number 0 0 users reported that they have successfully reached Giant Eagle by calling +1 (866) 620-0216 phone number Click down if you have unsuccessfully reached Giant Eagle by calling +1 (866) 620-0216 phone number 0 0 users reported that they have UNsuccessfully reached Giant Eagle by calling +1 (866) 620-0216 phone numberIndianapolis Customers
-
Giant Eagle emailsgetgocomments@gianteagle.com100%Confidence score: 100%Support
-
Giant Eagle address101 Kappa Dr., Ridc Park, Pittsburgh, Ohio, 15238, United States
-
Giant Eagle social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 27, 2024
Most discussed complaints
cashier tried to fight my husband in from of the peopleRecent comments about Giant Eagle company
Worms in a head of letters and black dirt throughout the greens
Save-A-Lot
275 reviews
Food4Less
37 reviews
H-E-B
499 reviews
WinCo Foods
186 reviews
Dillons
87 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!