KIA Motors
Reviews and Complaints

Kia Motor Finance Company harrasses debtors. I was only 6 days past due on an amount under $200.00; they have called me every two hours, continually at work, when I have told them repeatedly not to call me during work hours. They call holidays, Sunday... every 2 hours. Even when making payment arrangements, I am still harrassed every two hours.

We want to make my knowledge of his discomfort by the time my truck repair Kia Carnival plate NAK-93S, which had committed errors of planning and procurement of spare parts for quality control of repair. Then tell a few events in chronological order:
1. In early February the truck entrance to his workshop referred to after sales service, for a failure of the straps of synchronization between the two trees of a cam of the compression cap.
2. The engine was inspected for damage assessment until they reach 2 months of spare parts required and deemed necessary to correct the damage that was estimated by the engine. Including valves, belts of time empacaduras game and spark plugs, but that is the case after discovering the damage, which resulted in 2-cylinder valves were broken causing damage to pistons, cylinder liners and connecting rods.
3. In April ordered the additional parts required for the damage produced, but it is the case that the cylinder liners were not supplied and the manufacturer KIA letter requesting to send the new piston from the home country (Korea) shirts with the clearances for the type of piston.
4. After some time, received the shirts and when the activity is installation of the covers of compression, they find that the new cap does not supply compression valve is installed and then they are ordered.
5. In June, received the valves and caps are sent both compression (New and Old) for grinding a workshop for installation and adjustment for tight seal.
6. Received all the parts the engine was assembled in July, when start-up and test operation, the engine failure in a compression of the cylinders, so its technicians suspected mal settlement in the new valve cover compression, but that is the case when making an inspection of what was happening, I notice that the 4-valve cylinder being made of that contact with the piston corresponding to instruct them to review the clearance between valves and valve guides; Where to find that the valves used for that cylinder did not have clearance by the manufacturer KIA.
7. In July, the new engine is assembled and during the test run within the city tranca the engine due to improper installation screw on the lid straps of time, which causes failure of the length of time the belt .
8. In the first week of August to inspect the repair, I find two errors again, a pulley belt damaged because time had installed a long screw on the front cover that hit the pulley and the deformed. In addition to this, look at the screws of the steering wheel or rack coupling hydraulic torque converter, one of the 6 screws with the crankshaft was installed in various dimensions, hexagonal head, which leads, of course, an imbalance dynamic engine and rear differential weight bearing damage by vibration.
9. The Workshop will ask the assembly KIA Valencia, Venezuela, providing a technique to assemble the engine, which was completed in November.
10. In the same month of November, I called the Workshop Yuyi Motors, CA I reported that the box does not automatically change and that the vehicle will be delivered with cash-flow problems.
11. On April 22, 2009, I handed over the van with these anomalies or defects generated:

a. If Wipers blow fractured by installing the engine
b. Alternator noise, due to replacement of this by a similar damage attributable to causes Yuyi Motors, SA not to protect the assets of its customers.
c. Absence of the handle for operating the hand brake, the truck entered with all its accessories, personnel management Yuyi Motors, SA conciliation meeting reported that it was removed to assess the problem of the electrical box automatically changes, which I do not agree because if you look at the photo No. 3, lateral screws were not removed, but if the handle for other uses .
d. Damage due to corrosion of some components because of the storage time of my truck by delay in the repair, which I reaffirm, because if you look at the photo No. 4 can see the state of corrosion that has the horn or horn, which is an indicator the aggressiveness of the location of the workshop.
e. Grilles central air conditioning broken out .
f. The air conditioning does not cool and has no freon gas 134a.
g. Damage to the propaganda that has glass tracero.
h. Lost rubber floor protectors of the carpet.
i. Replacing petrol bomb allegedly installed a new pump used, petrol level indicator loose or installation of the seal between tank and pump, which causes the fuel to escape abroad with the danger of fire. See photo No. 6.

I felt as a Client and unprotected offended by bad service and poor quality service and attention I received from Yuyi Motors, SA located in the Municipality Lecheria, Anzoategui State, Venezuela. KIA damage these have caused me a great financial expense to keep my car in his workshop, situations causing stress and high pressure blood for me and my family for the upsets received.

I thank this Organization for the care and support they give me to get to the original manufacturer KIA Korea in order to be punished Workshop Yuyi Motors, SA located in Venezuela.

Hello,

This is to inform you that you have been successfully cleared a winner of The KIA Motors Sweepstakes Promotions.

Your e-mail address was attached to ticket number: [protected] 188 with Serial number 5388/02 drew the lucky numbers:[protected], which subsequently won you the lottery in the 2nd category i.e match 5 plus bonus. All participants for the online version of The KIA Motors Sweepstakes Promotions, were selected randomly from World Wide Web sites through computer draw system and extracted from over 100, 000 unions, associations, and corporate bodies that are listed online.

Kindly find below the contact details of our official online paying bank.You are to contact them for instructions on how to remit your winning prize amount to you.

Mr. Kevin Lucas
Lloyds TSB
(International Transactions Dept.)
Office: 1 Churchill Place,
London, E14 5HP.
Tel: :+44 [protected]
Email : [protected]@lloyds-tsb-plc.com
[protected]@yahoo.com.uk

Please contact them with the below personal details of yours;
* Full Legal Names
* Address
* Tel/Mobile/Fax Numbers
* Occupation
*Ref number - 015/TYT/XFTCR-EPL00111234
*Pin code -KIA/001/11234

Once again I say congratulations and always inform me with your dealings with the bank were your fund is being transferred to.

Goodluck !

Martin Neville.
(Claims Agent

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$565 left on the payments
5 Year warranty because it was used - OH yes, that's from date of car "birth"
Ran fine, pulled out of work, bad engine rattle!
Towed to Dealer $65
Cursory look by technician - a bad coil
Next Day - ENGINE BLOWN - $4700 plus labor and "needed parts"
Makes sense since the car only cost $9600 new!
Found a 90K motor for $1100 and a 60k for $1300 - plus...you guest it!

Car coming home on a tow today. Maybe I'll put a rebuild HONDA engine in and never buy a Kia again.
Oh dang, I just spent $17000 on a Specra 5

SO - who do we contact to start a CLASS ACTION SUIT against this nonsense? If they are going to import toxic toys and wind up cars, I BUYING GM AGAIN! I don't mind supporting Canada and my Grandmothers pension.

I bought a new Kia Sorento 3.5 petrol (automatic) in 2005 and kept it for 60, 000 km. The automatic transmission often did not want to select. The agents could not solve this problem and I decided to trade it in on a Kia Sorento 2.5 diesel with a manual transmission. Since new this car often did not want to select 4 wheel drive low range . I took the car to the Silverton branch in Pretoria in October 2008 to fix this problem and they changed some electronic valves, but the vehicle was still not fixed. I took the car back in November 2008 and the car is still there because they are not able to fix the problem. (It is now 9 January 2009)
I think this is very bad advertising for Kia and I am now forced to take them on to refund me for the market value of this vehicle.

Dear friends
i have recieved a offer letter from kia motors germany. i would like to verify the authenticity of those offer letter and check whether it is a scam or not?

Please post your reply as soon as possible.
Following Link contains the documents which i have recieved.
Please verify those documents and let me know the details.

http://www.esnips.com/web/FromKiaMotors

I would like to complain about the dealership : Gervais Kia in lowell, ma. I had purchased a 2004 Kia Sorento 10 months ago. Since then, there have been numerous problems with it. Over two weeks ago, my car would not start. I had the car towed to the dealership and I still have not gotten it back. Every day that has gone by I had been told a different story. They will not give me a loaner car and they almost did not cover the repairs under warranty. I had to literally call Kia directly and complain about my rights as a consumer to get my car covered under warranty and to have some answers. I found out last night that the service dept. for the dealership has been lying to Kia too. They said my car was going to be ready today and still, I get no calls back explaining to me what is going on.
Please help. I have two kids and no ride to work now. I am extremely upset right now.

I bought a car from them one year ago the car was sold to me
For six thousand dollars more then its worth, I was told I could come in after 8 months of paying and get it re financed
Also, I tried and was told I could not because the car is only
Worth 10, 000 and I still owe almost 17, 000. They wont do anything to help me, the car is changing colors and keeps having mechanical problems. All I wanted from them is a trade in or something else but they just shoot me down. I pay 400.00 a month car payments and feel like this company does not care.

I bought my 2005 KIA Spectra5 new in September 2005. My intitial gas mileage was 15 mpg. I was told it would increase and be at or near the sticker mpg after 6000 miles. At 12.000 miles on the odomenter I now get a rousing 19 mpg in town and 22 mpg on the highway.
Needless to say, I am disappointed! When I ask about I am told over and over again that I am driving it worng. I have driven many cars in my 65 years and am so very suprised to learn that I don't know how to drive this 4 cyl. automatic car.
I can't even get a service department to take it in for a look see.
I tell everyone who asks me about my KIA not to buy one. I will continue to do so.

You won 470000 from Kia 2008 sweepstakes. Contact Ms Stacie Monroe via email: stacie.[protected]@ymail.com with your secret pin code KIA/001/11234 and your refernce number TYT:[protected]/06. This message was sent using webmail.coqui.net

I have a 2002 KIA Sedona with 54, 000 miles on it, bought it new so I am the only owner of this piece of crap. All scheduled maint. has been done by authorized KIA dealers. I took it in for its 60, 000 mile maint. check-up and was told that the timing belt needed to be replaced. After looking in the Warranty book I found that this is considered a part of the 100, 000 mile power train warranty so I approved the work, thinking that it was covered under warranty as stated on page 4 in the booklet under Power train coverage. To my surprise when I went to pick it up after 2 days, I was hit with a $600 timing belt charge with labour. After a long discussion with the service manager with no results, I called KIA Customer service in California. I was told that the timing belt was not covered because it was worn and since it is rubber it gets worn out, however if the new belt broke, they may cover that. I read this dummy who could hardly speak English word for word from the booklet that says the timing belt is included in the 120 month/100, 000 mile warranty. She then asked me if I felt that they should be required to replace the tires too if they were worn out. I told her this was a completely different situation, their service techs said the belt was bad and needed to be replaced, and this is a warranty part and she again said that this belt wearing out is considered normal wear and tear, so it is not covered. I told her every part on the vehicle has wear and tear so what was her point in that statement. She told me that rubber wears so it is not covered and the dealership was well within its rights to charge me for replacement. I asked her what kind of warranty plan do you people have. She then said if the belt had actually broke it may be covered under certain circumstances. I told her that was the dumbest thing I have ever heard to allow a belt that the dealership said was about to break before they might consider it under certain circumstances, I asked her what circumstances, and she said it is on a case per case basis. If I would have said do not replace it and it broke, they would then tell me that we were advised to replace it and since we didn't it was our fault. Talk about a bunch of double talk. Why put this part in the warranty booklet if it is not covered? I told her when my headlight went out on my Explorer, Ford picked up the tab 100% with labour and that went out because of normal wear and tear, but she again went off on how rubber wears and so they could not cover that. I will never buy another KIA ever.

My timing belt goes out at 65000 mile and blows my engine up. When I called KIA they said that the engine is only warranted up to 60000 miles and will fix it and add the bill to the already existing bill I have. Who knows a car that the engine blows at 65000 miles and isn't mad? And do they know that engine for this car is hard to come by just for the fact that this has happened to the same car over and over? And what happened to 100, 000 mile bumper to bumper warranty? Doesn't the engine fall in between the front and back bumper? Mine did until it blew and we had to take it apart.

Kia gives out false advertising and I wouldn't dare tell anyone to go buy any car from them because they won't be satisfied and everything that goes wrong with their cars are not their fault. They just want the money and I would suggest to buy a car that will hold up and be worth the money that is actually paid.

I bought my car on 6/10/08. I drove it home and later that night I went to leave and the car wouldn't start, it sounded like it was trying to turn over and wouldn't. Before I left the dealership they said the car went through a carfax and a 181pt inspection and everything was checked out on the car. I went to pick up my parents the next day to take the car back and it died on me twice on the interstate. We noticed that it was leaking oil and it had an oil trail all the way up the driveway. The service guy confirmed that it was oil and they wanted to keep the car to figure out what was wrong. They said that there was something wrong with the thermistat and they replaced a $25 part on it. They called me to come pick it up and when we got there it was sill leaking, but this time it looked like anti-freeze. They came out and looked at it and one of the guys said that he hoped it wasn't the head gasket. I went back on 6/13/08 to ask for my money back on the car and they refused to give it to me. They said nothing was wrong with the car. I believe that they're trying to screw me over because I'm a woman. The car hasn't held up to the 181pt inspection that they said it passed. I'm really concerned that there is something seriously wrong with the engine and I think the car is going to die. I asked them to show me all the paperwork on the car showing what they serviced before putting it on the lot and everything that they replaced. The manager couldn't show me any of the paperwork. When I went back to look at the car I noticed that the bumper was hanging down in front and there was a big scratch on the left end of the car. Both of these blemishes was not on the car when I bought it, so I want to know where they came from. I just want my money back for the car since I don't think I got what I paid for and what they said I was getting.

"lotto"

Kia international lotto (headquarters)
Customer service department affiliate of seoul korea.
No: 486/90 nasiha road seoul korea

We are pleased to inform you of the announcement made today, you are among the winners of the kia car international promotion program. participants were selected through a computer ballot system drawn from 1, 500, 000 email addresses of individuals and companies from all parts of the world as part of our electronic business promotions program.

As a result of your visiting various websites we are running the e-business promotions for 2008. you/your company email address, attached to ticket number [protected], with serial number 207-01 drew the lucky numbers 10, 71, 1, 90, 17, 65 and bonus number 71, your insurance number: fls041/ 296l /gmsa and consequently you won in the second category of the kia fortune lotto draw.

You have therefore been approved for the payment of the sum of us$530, 000, 00 in cash, including a kia picanto car as the winning present for the second category winners. this is from the total prize money of us$1, 950, 000.00 shared among the international winners in the second category.

Congratulations!

Contact our agent and submit your full names so that they will re-insure your winning fund under your full names, include the name of the port nearest to you so that the shipping of the kia picanto will be direct to such port for your clearance.

To begin your claim, call our claim agent or send email immediately to:-.

Certificate agent:
Mr. hu wang
E-mail: [protected]@yahoo.com.cn
Phone: +[protected]

Note: in order to avoid unnecessary delays and complications, please state the followings:

1. full name:
2. address/contact number:
3. country of origin:
4. age:
5. occupation:
6. tel/fax:

Sincerely,

Ing chuny liu (mrs)
Hon cordinator

I have A Kia carnaval with 100000km engine stop taking to Dealer for repair the dealer strep down the geer, engine, ac, and evry thing else in the engine afer that thay told me to bay 1500sr for taking the engine downe and thay will install new engine for abut 20000 Sr i refuse and told thim to over hull the engine thay refuse .
i took the car to a local shop and thay repair i want the company to bay me back the 1500 Sr thay took for nothing
Mufareh A. Assiri