Opodo review: Rent a car

Opodo gave me wrong prices.. refuse to refund!

I used opodo to rent a car for 6 day 2 - 8 Oct 2023 from Beirut airport. Before paying I read all the terms and conditions and made sure there was no hidden fees or surprises. At the collection counter the agent told me that I need to pay USD 20.00 extra as "airport tax" I paid because I had no other choice. However I kept all the documents to file a complain and refund the money. I revised the booking voucher again and made sure that it's mentioning that all taxes are included. When I complained opodo representative simply said we can refund you anything it's from the supplier. What the point of making a booking from opodo if you are not going to insure that your customer is getting the right price. What if the supplier asked for a $ 200 extra...opodo won't do anything also.

I travel alot and I use alot of online services these things happens some suppliers try to take advantage of you hen you don't have other options.. but I have got many refunds from many booking sites that protects there customers but apparently oposo doesn't really care.