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Opodo review: Prime customer service 1

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Author of the review
6:14 am EST
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They do not answer there phones [protected]
First I called OPODO and sat and waited patiently 33 minutes Sunday and didn’t get through to this company.
Called back again shortly after and waited another 40 minutes on the phone and still didn’t get through.
Wow, what a terrible experience.
Please do not go with the cheap travel options.
Was unable to resolve my problem with their Prime account?: It isnt very clear how it works.
Every page you look at has advertising bolding in the way!
Imagine rely on a co when you are stranded in a foreign country with your little ones.
May consider cancelling these flights
I HAVE CALLED AGAIN TWICE TODAY AND AN HAVING THE SAME PROBLEM !¬!

Claimed loss: £200.00

Desired outcome: Cancel PRIME !!

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F. Smitham
Nov 05, 2024 6:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

It sounds incredibly frustrating to face such delays and poor communication. Consider contacting Opodo through their website's live chat option or via email, as these methods might yield quicker responses. Be clear about your issue with the Prime account and mention your experience waiting on the phone. If you're still unsatisfied, think about your options for flight cancellation or contacting your bank for assistance. Documenting all your attempts can also be useful if further action is needed.

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