CB Travel and Vacations Opodo Their phone numbers does not work

Opodo review: Their phone numbers does not work 45

Urden of US

Jan 31, 2011 5:08 pm EST

Review updated: Sep 07, 2024

Resolved

Replied

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Sold us plane tickets for £2800 only to call us the next day and say for us to contact them by a phone number that doesn't work or have our tickets cancelled. Every number they have does not go through and now we are worried that the money charged to our account may not be refunded.

Opodo response

Dec 23, 2014 4:36 am EST

Opodo customer support contacts

Phone numbers

+44 800 368 3866

Address

26 - 28 Hammersmith Grove, London, W67BA, GB

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Dear AngeEng,

I'm really sorry to read that you have experienced such inconveniences with your booking and I would also like to apologize for not giving you a good phone assistance. However, I'd like to look into your case carefully and do our best to resolve your request.

I kindly ask you to let me know your booking reference and email address via private message so I can retrieve your case to check what else we can do with it.

Thanks in advance
James - Opodo Customer Care Team

Opodo response

Dec 23, 2014 8:11 am EST

Opodo customer support contacts

Phone numbers

+44 800 368 3866

Address

26 - 28 Hammersmith Grove, London, W67BA, GB

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Dear Angela,

Thanks for sending us your references. According to our records, one of our agents is already in charge of your case and is verifying your query. I kindly recommend you to contact her by email to let you know about your query.

Best regards,
James - Opodo Customer Care Team

Opodo response

Dec 23, 2014 9:40 am EST

Opodo customer support contacts

Phone numbers

+44 800 368 3866

Address

26 - 28 Hammersmith Grove, London, W67BA, GB

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View all Opodo contacts

Dear Angela,

We are investigating your case in detail to check what occurred. Once we gather all the information regarding your case, we'll contact you by email.

Our apologies for all the inconveniences that all this process might have caused you.

Best regards,
James - Opodo Customer Care Team

Opodo response

Jan 14, 2015 6:19 am EST

Opodo customer support contacts

Phone numbers

+44 800 368 3866

Address

26 - 28 Hammersmith Grove, London, W67BA, GB

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Dear Angela,

Our agent had emailed to the address that was provided during the reservation process, which seems to be that of your colleague and not yours. As per our records, you have been contacted to your personal email, today.

Please, let me know if you have received correctly the message.

Best regards,
James - Opodo Customer Care Team

Opodo response

Jan 16, 2015 9:44 am EST

Opodo customer support contacts

Phone numbers

+44 800 368 3866

Address

26 - 28 Hammersmith Grove, London, W67BA, GB

File a complaint Write a review

View all Opodo contacts

Dear Angela,

I'm aware that your case has been correctly handled by our agents. Should you have further doubts or queries, I strongly recommend you to reply to our last email.

Regards,
James - Opodo Customer Care Team

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

45 comments

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lennon2021

MANCHESTER, US

1 comments

lennon2021 of MANCHESTER, US

Apr 01, 2024 10:50 pm EDT

Verified customer

i was charged 69.99 pounds for a subscription i never agreed to

Do not used Opodo

Chelmsford, US

1 comments

Do not used Opodo of Chelmsford, US

May 25, 2024 3:20 pm EDT

Verified customer

They have taken £89.99 from my bank for some Prime membership which I did not agree too. I have tried to get a refund but they do not respond to emails and when on the phone they keep you on hold for ong periods of time so that you hang up. up o 45 minutes right now. Do not use this company! avoid them like the plague!

Carrie 1

1 comments

Carrie 1 of US

Aug 03, 2024 6:45 am EDT

Verified customer

Absolutely diabolical, what a CON! As soon as the screen showed to purcuse

a few this product I went back! Only to find out a few hours later they'd Stolen! £89.99 from MyAccount!,which in turn stopped my car insurance from deducted, this could of caused me a legal arrest!?

Haya Direya

1 comments

Haya Direya of US

Aug 05, 2024 8:16 am EDT

Verified customer

i was cahrged for prime susbcription, even though i did not do it. I just booked a flight through opodo before. ! why is that ?

Pauline Johnston

1 comments

Pauline Johnston of US

Sep 07, 2024 4:15 am EDT

Verified customer

You have taken money from y account for Prime I do not agree to sign up to this and I want an immediate refund.
My Name Is Pauline Johnston
Please call me at 00353 [protected] or email me johnstonpauline00@gmail.com

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Opodo Contacts

Opodo phone numbers

+44 800 368 3866
+44 800 368 3866

Click up if you have successfully reached Opodo by calling +44 800 368 3866 phone number 403 403 users reported that they have successfully reached Opodo by calling +44 800 368 3866 phone number Click down if you have unsuccessfully reached Opodo by calling +44 800 368 3866 phone number 647 647 users reported that they have UNsuccessfully reached Opodo by calling +44 800 368 3866 phone number

Opodo emails

bcn-customercare-supervisors@odigeo.com

100%
Confidence score: 100%

Support

contact@opodo.co.uk

77%
Confidence score: 77%

support

Opodo address

26 - 28 Hammersmith Grove, London, W67BA, United Kingdom

Opodo social media
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Nov 20, 2024