PC Richard & Son’s earns a 3.8-star rating from 685 reviews, showing that the majority of appliance and electronics shoppers are satisfied with their purchases.
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They were extremely rude in P C Richard & Son in Paramus and not very knowledgeable;.
I have had a horrific time with P C Richard & Son in Paramus New Jersey.1 year ago I purchased a refrigerator after the first one I purchased went bad!. It should have been a simple exchange since I had a warranty but no such luck/. They were extremely rude in P C Richard & Son in Paramus and not very knowledgeable;. I finally got things squared away!. Now...
Read full review of PC Richard & Sonthey are very unprofessional put you on hold and never returne your call or follow up with issues.
I purchaced dishwaxher fron p c Richard & sons located at Paramus New Jersey .Salesmen recomended me to buy warranty and I was told if anythig happened to I just call and get service immeduately or replaice applaince . 4 week my dishwasher is out of order and i try to make numerous complaints to customer service but unseccfully, they are very unprofessional...
Read full review of PC Richard & SonI've had a bad experience with this Sharp product and P C Richards and Son in Paramus also.
I just bought a brand new Sharp LCD 60" TV in of 2013. It has stopped working since then and it's only February. I called P C Richards and Son in Paramus since that is where I have the warranty through. It took them over a week to get here. When he did, he looked at the TV for 5 minutes and called a Sharp tech person who then in turn told the PC technician...
Read full review of PC Richard & SonP C Richard & Son is all about now, not wanting to follow up with their loyal customers, what's wrong with this picture.
Repair Service, an approved P C Richard & Son warranty repair svc does not hold up to their promises and appointments.Gave me an appt. Today between 3:30 p.m. and 7:00 p.m., it is now 7:20 p.m. and still no repair service person. Tried to call P C Richard & Son district office as indicated in this website, they close at 7:00 p.m. although their website...
Read full review of PC Richard & SonI should have trusted my instincts and not gone back to P C Richard & Son in Paramus and never will again.
I had steered clear from P C Richard & Son in Paramus after bad experiences years ago but decided to give them another try especially since the store is so close to my home!. I went in on a Monday and ordered a General Electric freezer (Ice Box);. This was supposed to be a surprise for my parents from myself and my sister|. The salesman was fine- although...
Read full review of PC Richard & SonI called P C Richard & Son in Paramus and recieved nothing but a arogant manager that seemed to only interested in sales.
installation on clothing washer was done by Steve, it was worse with dishwasher . crimped copper water line, to waist line causing flood in basement (forced 1/2 " line into 1/2" waist line) paid for install had to go to home depot to repair myself theirtheir installation is N.G. repair service is poor as well, commercial is bogus first time figured oh well...
Read full review of PC Richard & SonP C Richard & Son in Paramus - This company hires liars and incompetent salespeople
I purchased a 42" Sharp TV, Monster box and 5 yr warranty and was told they provide excellent in home service.Called store from 8/12 - 8/15 with promises of call backs to set up service call yet that never happened. WENT TO STORE on 8/15 and was told I would receive a call in AM of 8/16. I received a call thinking the additional product I was talked into...
Read full review of PC Richard & Sondo not expect an apology if and when a repairman shows up.Avoid service contracts.
P C Richard & Son sold me a service contract for my kitchen appliances. Getting them to show up, takes nothing short of a miracles. I placed 5 calls to different managers and, I still have a broken refrigerator. If you contact them by phone you will be kept waiting up to 20 minutes. While on hold you will be told over and over, how important your call i...
Read full review of PC Richard & Son.I will never shop at P C Richard & Son in Paramus again
I was told that I could receive all of my appliances within days of calling for delivery. Not True!!! They only had a partial delivery and did not tell me. The delivery guy gave me the news. when I called the store the "sales person" that promised us delivery of everything at one time, said he could not do anything about it. Also the night before the...
Read full review of PC Richard & Sonp c richard & son should be more competitive, especially knowing their competition.
I went into the Paramus NJ store to purchase a TV .Salesman was very rude and inflexible with price and negotiation. Don't they understand if you come into the store it's to negotiate - if I want to pay list price I can buy online - and get free shipping.. After a heated exchange with THE salesman - we left the store, and went to Best Buy.Made my purchase...
Read full review of PC Richard & Son.I will never shop at P C Richard & Son in Paramus again. When your retail numbers get low just remember the people you pissed off
I was told that I could receive all of my appliances within days of calling for delivery. Not True!!! They only had a partial delivery and did not tell me. The delivery guy gave me the news. when I called the store the "sales person" that promised us delivery of everything at one time, said he could not do anything about it. Also the night before the...
Read full review of PC Richard & SonI will never buy P C Richard and Son again. How could they do that to their customer.
I bought a washer from, and was confirmed to deliver washer between 1:45 pm to 4:45 pm. However, I waited and waited. P C Richard and Son deliverman have NO show and NO . I called again and again. However, nobody answer my phone!! I wasted 4 house for nonthing!!! I really really pissed by P C Richard and Son terrible serives!!! This store can NOT be...
Read full review of PC Richard & Son!. go somewhere else for your appliances.. I can't believe with service like this.
I bought a 4 appliance GE stainless steel package.Took about a month to get a delivery as the refrigerator was back-ordered.Agreed to pay their plumber to connect the (took all of 5 minutes)!.Salesman Nick S told us if we "threw the plumber a few bucks" he would install the dishwasher..Unfortunately the dishwashers came separately?.We were never told the...
Read full review of PC Richard & SonI went back to buy a stereo system for my tv. the gentlemen there where just rude.
I went to p c Richard & son in Paramus new jersey, I walked around a bit looking, I was attempting to get the of a sales person and they took notice of me and then turned there heads as if i did not exist.there were many foreign sales person and seems not one American. I feel I was discriminated against. and I will never shop at again, I went there...
Read full review of PC Richard & SonI am extremely unhappy and disappointed with my experience with this company
Dryer I bought from PC Richards back in 2012 stopped thoroughly as of last Friday -- only worked at a low heat.Was told over the phone that it was a "heating element" problem with the machine, and would need a repair person. Could not get a repair person until the following Wed. When he arrived, he informed me that my dryer was fine, and that the problem...
Read full review of PC Richard & SonI will never shop here ever again:. If this is not resolved.
I bought a at in Paramus NJ. I have had it now for about 9 months. The two bins and one shelf kept falling. I called to get it service and P C Richard & Son told me to call another service company. Well the was very nice . He told me the was to wide and deamed it unrepairable. I then call PC, they wanted one of their techs to come in. The whom wouldn't tell...
Read full review of PC Richard & SonI called to find out the the tv was still not in stock and they didn't know when it was coming.
I went to P C Richard & Son and purchased an 50' television.I was told that the tv was out of but should be in the store by Friday. I called to find out the the tv was still not in stock and they didn't know when it was coming...then the said "well try back on tuesday maybe it will be here".I called today to find out that it probably wont be here until...
Read full review of PC Richard & SonIts a TOTAL SCAM…Everything and blatantly lied to my face as the salesman Ari reassured me that my credit was not being run.
Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new card" and blatantly lied to my face as the salesman Ari reassured me that my credit was not being run, which should be illegal if it isn't already.And...
Read full review of PC Richard & SonThe total lack of character and respect in management has surely rubbed off.
When I was finally addressed, I was met with the store's general managers rolling eyes and spoken down to disrespectfully. (So bad in fact that the only halfway being for an employee in the building had took it upon himself to apologize for the actions of his peers and managers) Also, the sales people on the floor gathered to watch as if my wife and I were...
Read full review of PC Richard & Son(P C Richard & Son ) should send a new fridge because the repair would be massive
So I bought a brand new fridge, and by last week we discovered that the freezer had a Freon leak and needed repair. Not only did they not come right away, but the first guy that came out was useless...the second guy came out and told us exactly what was wrong and that they (P C Richard & Son ) should send a new fridge because the repair would be massive -...
Read full review of PC Richard & SonPC Richard & Son Reviews 0
About PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
Here is a comprehensive guide on how to file a complaint against PC Richard & Son on ComplaintsBoard.com:
1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with PC Richard & Son in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern in your complaint.
- Include relevant information about any transactions you had with the company.
- Describe the nature of the issue clearly.
- Explain any steps you have taken to resolve the problem and the response from the company.
- Share the personal impact of the issue on you.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Use the 'Desired Outcome' field to specify the resolution you are seeking from PC Richard & Son.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
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Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against PC Richard & Son on ComplaintsBoard.com.
Overview of PC Richard & Son complaint handling
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PC Richard & Son Contacts
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PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
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PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
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PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
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PC Richard & Son social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024 - View all PC Richard & Son contacts
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