PC Richard & Son’s earns a 3.8-star rating from 685 reviews, showing that the majority of appliance and electronics shoppers are satisfied with their purchases.
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Will never buy from p c richard & son in paramus again.
Purchased washer & dryer from p c richard & son in paramus store paid for delivery and setup, men came to the house told me they could not set up dryer, did not explain, went to the store, more people came out, scuffed up the dryer, "set it up" now sticking 3 feet+ out from the wall, scuffed my siding when poking around at vent outside, left a huge black...
Read full review of PC Richard & SonI hope P C Richard & Son fails and fails big in NJ P C Richard & Son only wants to sell
P C Richard & Son Does not back their pledge of helping consumers out.We purchased a new laptop from the paramus store.. The keyboard is broke and when we tried to return or exchange it they would not help out/. They gave us a 800 number to their corporate complaint office;. After 20 minutes on hold we explained the situation to them and they connected u...
Read full review of PC Richard & SonP C Richard & Son in Paramus could care less about the problem, product or service
I could spend an hour writing about how this company messed up delivery but I eventually got the fridge so lets just talk about warranty.After several missed appointment (no call, no shows), I got very frustrated and started to contact them, they don't care about the fact that water is leaking from inside the fridge and ruining my kitchen floor and have no...
Read full review of PC Richard & Soncollect the money for the food loss&. he would not help us in any way/..
P C RICHARD & SON STORE I want the $250 replacement of food loss related to power outage for any reasn. the salesman told us at the time of purchasing the extra protection package. I was since been told that it is only if there is a mechanical problem with the refrigarator. I WANT THE $250 FOOD REPLACEMENT MONEY SENT TO ME AS PROMISED BY YOUR SALES...
Read full review of PC Richard & SonTaken it back again, same prob. , got it back again.Now again, 3rd time, same prob
I find it remarkable you even have a pissed pg, 1st of all.Bought a reciever and since have brought it back 3 times...took it back becuz, the remote control didn't work. Taken it back again, same prob., got it back again.Now again, 3rd time, same prob. Took it back to P C Richard & Son, To have to brought it back to my home instead of you guys back'g your...
Read full review of PC Richard & Sonwhere is my 10.00 rebate.? this was 4 months ago the papers were all sent in . my account.
I brought a 1.6 cubic in.frig. where is my 10.00 rebate.? this was 4 months ago the papers were all sent in . my account. I just want to know what happened to my 10. 00 bucks .if you cannot help me just say so and don, t give me the run around . thanks for your time and have a lousy day . losing me as a customer won, t bankrupt you nor will it bothed me either. I am running out of things to say, also i think i got screwed.
Read full review of PC Richard & Son. I will never buy from P C Riuchard & Son in Paramus again.
I submitted delivery rebate, when I checked the status after 2 months, it said invalid. The explanation (missing purchase location). The Paramus store customer service rep. gave me a telephone number to the rebate dept. that didn't exist. He was very arrogant and ignorant. The poor communication skills at this Paramus store is scary. I will never buy from P...
Read full review of PC Richard & SonThe Paramus store was laid out nicely but rather sparce and uninviting.
I stopped in to the p c richard & son store in Paramus NJ this evening.As I entered the store, I was bombarded by sales people which made it obvious that they are working on commission. I couldn't even walk through the store, just to see what they had to offer without feeling like I was being followed and pursued for a sale. There were more employees than...
Read full review of PC Richard & SonVery disappointed.. will be paying store a visit
Within the last 3 weeks the plasma will not turn on..and the lcd 42" only has half screen left half black. Very disappointed.. will be paying store a visit on Tuesday the . also recently purchased 22" touchscreen desktop... a double door black refrigerator. And a black electric stove... and a 60" mitsubishi projection tv.. every thing worked just fine...
Read full review of PC Richard & SonStay away from P C Richard & Son in Paramus NJ.
P C Richard & Son in Paramus NJ. to buy a promoted Westinghouse 46" Class LCD TV for $378.91.Told P C Richard & Son in Paramus NJ, doesn't have it and what I really wanted was another brand at $378.91 Why? that ad tv isn't very good. Do you have one on display? No we don't display it. Do you have a substitute at or close to the $378.91 price. No. If I...
Read full review of PC Richard & Sonthe salespeople nick s at p c richard & son in paramus will lie cheat and steal
I bought a washing machine two years ago.It was a good sale, when I am checking out the warranty speech so after i said no 3 times Then the salesperson Nick S comes up with a 1 time fix it over a five year period. For the small amount of $149.00. That was the first warranty that sounded good. So i bit, now my washer is broke and come to find out he made it...
Read full review of PC Richard & SonDon't buy their service contracts! I've been dealing with this for 5 days now and now it's the weekend:.
Don't buy their service contracts!They are a total rip off and waste of money! I called about a problem with a dryer. I was told to call back with product number and serial number even tho they had that information in front of them. I called back the next day and set up an appointment for service?. I was told I would be contacted by P C Richard & Son...
Read full review of PC Richard & Son.. I won't be back anytime soon to buy either whirlpool products or anything p c richard & son sells.
I bought a Whirlpool Microwave at p c richard & son in Aug of 202.It broke in Oct of 2012 just after two months of use?. I followed the instructions in the owners booklet and a repair tech was sent out to fix the problem.. A new part was ordered and arrived here in two days but the repair tech took another week to get back to replace the part|. After...
Read full review of PC Richard & Son and 2 commentsThis was our first experience withp c richard & son and it will be the last one.
We purchased a diswasher from p c richard & son in Paramus NJ, and the delivery and installation was scheduled.It took off from work that day and waited for the delivery. Nobody showed up or called. When I called the company, they said there was a problem and they re-scheduled the installation the next day, So I took off from work the next day and waited...
Read full review of PC Richard & SonNow 86 hours later no email.This was my first and last purchase from P C Richard & Son.
I called store on Monday from store to corporate and back to store. No one knew anything not even that I had ordered a TV. Called store back finally got some one who said it might be on truck. Had to call them again to find out it wasn't. Later I checked my email to find they said I would be notified in 72 hours when I could pick up TV. Now 86 hours later no email.This was my first and last purchase from P C Richard & Son.
Read full review of PC Richard & Sonthis location and get rid of the people running that store. It was totally unbelievable.
When I was finally addressed, I was met with the general manager's rolling eyes and spoken down to disrespectfully (So bad in fact that the only halfway decent human being for an employee in the building had taken it upon himself to apologize for the actions of his peers and managers). Also, the sales people on the floor gathered to watch as if my wife and...
Read full review of PC Richard & Sonwhatever you do, don't shop p c richard & son at all especially the one in paramus, nj!!!
I ordered an entire kitchen(frig, dishwasher, microwave, range) to be deliver.I was promised that ALL parts would be delivered and the frig and range would be set up and another company would install my microwave and range. Well, NO DELIVERY ON . I had to call to see what the problem was, only to find out that THEY SCREWED UP. I spoke with the delivery...
Read full review of PC Richard & SonWill not buy from P C Richarf & Son in Paramus again.
Purchased a refrigerator was delivered but salesperson had put the wrong model on the paperwork?. Poor delivery drivers had it all unwrapped and found out that it did not fit the space'. Called the store and ask for a manager, he wouldn't even speak with us forwarded the call to our sales person?. Who the most he could say was I am sorry that I screwed up...
Read full review of PC Richard & SonI was furious that we had been told that by two different salesmen which was a total lie.
We purchased two tv's and a sound system from P C Richard & Son in Paramus and had two different salesmen George & Nick S who both told us the same thing that if anything went wrong with the product and they can't fix it they would replace it.We brought our speaker for the sound system home and it started making a cracking noise so we took it back to the...
Read full review of PC Richard & SonI had been warned about the service and products of p c richard & son in paramus so now I'm warning others.
I bought a VCR and returned it 3 hrs later.The manager said the computers were down so the next day I wasted another trip to the store only for the rude and obnoxious manager to tell me they would mail me a check in 10 days. He was so confident that the company would uphold his rudeness that he gave me a non working number to corporate office to complain...
Read full review of PC Richard & SonPC Richard & Son Reviews 0
About PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
Here is a comprehensive guide on how to file a complaint against PC Richard & Son on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account on the website.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with PC Richard & Son in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern in your complaint.
- Include relevant information about any transactions you had with the company.
- Describe the nature of the issue clearly.
- Explain any steps you have taken to resolve the problem and the response from the company.
- Share the personal impact of the issue on you.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Use the 'Desired Outcome' field to specify the resolution you are seeking from PC Richard & Son.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against PC Richard & Son on ComplaintsBoard.com.
Overview of PC Richard & Son complaint handling
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PC Richard & Son Contacts
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PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
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PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
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PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
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PC Richard & Son social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024 - View all PC Richard & Son contacts
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