PC Richard & Son’s earns a 3.8-star rating from 685 reviews, showing that the majority of appliance and electronics shoppers are satisfied with their purchases.
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P C Richard & Son in Paramus do not the right thing for me and my family.not a great xmas for us.
i brought new sony 3-d tv.After one year the flat pannel went out. Part no longer made. I also brought ext warranty. They say replace or fix what a joke & a wast of money for ext warranty. I also call sony no help from them. I will never buy anything from hhgreg. Buyer Beware--------------------or sony--------------- as of today 2013 no tv. With no help...
Read full review of PC Richard & Son and 1 commentI'm about to throw in the towel and buy an inexpensive top loader - and NOT ONE SERVICE CALL.
My husband bought this washing machine (and matching dryer) as a surprise for me to replace my 15 year old top-loading machine.He bought it at P C Richard & Son in Paramus.. The machine began to have problems after one month. It started with the drum not spinning. After fighting with P C Richard & Son in Paramus.. they covered the + repair fee. Since then...
Read full review of PC Richard & SonI waited 3 weeks during which I could have bought the TV from somewhere else/.Bad customer service
I bought a led screen TV online on November 25th.I was eagerly waiting for the TV to arrive, but no response after one week..I checked the status on December 2nd and I was told by Customer service, I will get it on 17th|.I got an email saying order is ready for pickup|.When I called Customer service they say they canceled my order and they put the blame on...
Read full review of PC Richard & Sonpc richard & son would not increase my credit.. so I had to put it on another charge,
i purchased over $5000.00 worth of appliances .As long as I was buying I got the whole sales pitch, my contracter made a mistake and I had to return my washer and Dryer for a smaller but more expensive one.the whole time the sales person Grorge was complaining about all the work. I told her I work to ..anyway while she was adding up all the new charges she...
Read full review of PC Richard & Son.When I contacted PC Richard & Son in Paramus again and asked them to replace the machine
I purchased a combination clothes washer/dryer at a PC Richard & Son in Paramus sale.I was told that it was a display model, which was also stated on the receipt. When the item was delivered I noticed there was stagnate water in the bottom of the machine.. I also noticed a tag which was tied to the machine stating that it had been returned for repair due...
Read full review of PC Richard & Son... lies and trickery. when I attempted to cancell my order at the paramus location,
PC Richard & Son - Total scam and worst experience Company PC Richard & Son Location Paramus New Jersey Category Appliances and Electronics Its a TOTAL SCAM…Everything, before during and after the sale (as they say.)First and foremost, they opened multiple credit cards in my name without my knowledge, saying that I was simply being sent a "new...
Read full review of PC Richard & Son and 1 commentthe delivery guys didn't even want to install the stove correctly
I bought a stove from them with "free delivery".That meant I paid for delivery and got a gift card for the delivery price. The delivery guys didn't even want to install the stove correctly. I had to make them. Now I got to use my gift card and find out there has been monthly "service " charges. My 59.99 is now worth 43.29. I will never step foot into...
Read full review of PC Richard & Son and 1 commentI've made multiple calls to NJ warranty company, wasted so much time and still no one contracted to repair this fridge.
Frigidaire gallery series - In 6/2011, I bought this for $1, 700 plus tax, delivery and 5-year premium warranty. Refrigerator stopped running on 2-10-13 and lost all food. It is [protected]. I've made multiple calls to NJ warranty company, wasted so much time and still no one contracted to repair this fridge. Store and warranty do not have timeframe on when...
Read full review of PC Richard & SonI should have just stuck with home depot at least they can add correctly.Don't waste your time and money in P C Richard & Son.
I was overcharged for my washer dryer set - spent 4 hours on the phone with some of the rudest customer service people I've ever dealt with.Finally I was told I'd get a refund...still waiting after 2 weeks so I called again. They just told me they have no record of any refund. I'm on hold again while I write this. Been sitting here listening to dead air...
Read full review of PC Richard & Soni will no longer shop at p c richard & son in paramus and will pass along this feedback to other consumers
P C Richard & Son in Paramus, NJ, be aware the Sales Personnel Nick S do not know what they are selling.Two sales representatives sold me devices or attempted to sell me devices that would stand alone connect to the Internet, a TV and a Blu-ray device. The manager witnessed a Sales representative attempting to make a sale and had to correct the...
Read full review of PC Richard & Sonp c richard & son in paramus employees do not want to and they they do not have any ability to resolve any problems..
I have a refrigerator from P C Richard & Son in Paramus..It is almost 7 years old, . It has failed 5 times already (ruining all the food) Every time I have to get service, I have to track down all the warranty and extended warranty information, because P C Richard & Son failed upload my warranty to MayTag, not once, twice, three time, four times, 5 time...
Read full review of PC Richard & Sonsince neither of these are being done I will no longer shop at p c richard & son in paramus and will pass along this feedback to other consumers.
P C Richard & Son in Paramus, be aware the Sales Personnel do not know what they are selling.Two sales representatives sold me devices or attempted to sell me devices that would stand alone connect to the Internet, a TV and a Blu-ray device. The manager witnessed a Sales representative attempting to make a sale and had to correct the transaction. In...
Read full review of PC Richard & Sonnever shop at or buy anything at p c richard & son in paramus.
I will not go into detail except to say NEVER SHOP AT or BUY ANYTHING at p c richard & son in paramus.Even if you spend your money on an extended warrenty it is still useless. Their store managers, corporate office and customer service is horrid. Multiple phone calls, hours on the phone and still no where. They never return the call as they say they will...
Read full review of PC Richard & Son and 1 commentso I am sitting in new jersy with no tv for the weekend in the middle of winter?. thanks p c richard & son in paramus.
I bought a brand new entertainment system November only to come home to a TV that needs to be repaired.I had bought a special warranty for my TV with P C Richard & Son. Only to find out that they really don't want to replace my TV until sometime next week. Plus it will take three different groups to replace my TV. One to pick it up, one to drop off another...
Read full review of PC Richard & Sonand why would p c richard & son not try to solve the problem??? no commom sense
I purchased a new side by side refrigerator to replace a side by side that I purchased from them 9 years ago...When delivery guy showed up he said that he could not hook my refrigerator up because it did not have a copper line to ice maker... When I purchased the thing years ago it must have been ok... I don't have a problem with paying for an upgrade but...
Read full review of PC Richard & Sonnever again with p c richard & son in paramus. I dont care how cheap.
I went to P C Richard & Son in Paramus to buy a fridge and washer and dryer was very nice in the store. Although we paid 1400 for a whirlpool duet set and got no pedestals for the washer or dryer in the price. Then the delivery guy went to the wrong adress and to our benefit we had to wait another day!! Once the 2 delivery guys show up, one walks through my...
Read full review of PC Richard & Soni spoke with the & manager& and he says&looking at it wth is the problem?. order canceled! my business i'll take else where.
I went to purchase a washer and dryer front load.The tag price was one thing and the reciept price was another. So, I didn't notice it due to all the extras these things need . I get home and I get to revise the reciept and see that the price was over. I call and have my number taken down for " someone to cll me back". I went on the internet to double...
Read full review of PC Richard & Sonnever again will I do business with p c richard & son in paramus!
I purchased a stackable washer & Dryer for my brand new town home.So I did a screen capture to ensure I had some proof of purchase. I scheduled delivery for Tuesday. They called me around 12pm that morning to notify me my delivery window was from 12pm-3pm. They call around 2pm to get further directions to my residence. They arrive around 2:40 for delivery...
Read full review of PC Richard & Sonso before you go to a p c richard & son and spend your hard earned money.
Lets just say I personally would not purchase anything from them. 80% of the items that we installed by us from them were outdated, repacked, or scratch and dented items they purchase in bulk most likey from Sears and other major outlet stores. The customers never new what they were getting and a lot of the time the blame for the problems with the...
Read full review of PC Richard & Sonthey bought in bulk to resell as new&. buyer beware p c richard & son in paramus is a scam
I am a applainces installer that works for them and most of the appliances they sell are rejects from sears and other major stores.The customers are being lied to and one of the big bosses is nothing but a con man/. He has his warehouse guys repacking damaged items to look new when in fact they should not be sold in the first place|. We have gone to...
Read full review of PC Richard & SonPC Richard & Son Reviews 0
About PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
Here is a comprehensive guide on how to file a complaint against PC Richard & Son on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account on the website.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with PC Richard & Son in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern in your complaint.
- Include relevant information about any transactions you had with the company.
- Describe the nature of the issue clearly.
- Explain any steps you have taken to resolve the problem and the response from the company.
- Share the personal impact of the issue on you.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Use the 'Desired Outcome' field to specify the resolution you are seeking from PC Richard & Son.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against PC Richard & Son on ComplaintsBoard.com.
Overview of PC Richard & Son complaint handling
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PC Richard & Son Contacts
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PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
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PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
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PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
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PC Richard & Son social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024 - View all PC Richard & Son contacts
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