PC Richard & Son’s earns a 3.8-star rating from 685 reviews, showing that the majority of appliance and electronics shoppers are satisfied with their purchases.
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i bought it from p c richard & son in paramus store. the store is who should be handling this and I should not have to contact the warehouse
I was going to let this situation go and hope that you raised this issue hirer in the company for me...however, I received the refrigerator today and after letting it settle for almost 12 hours I started to bring food in from the cold. To my surprise, all of my frozen food had thawed and was no longer good. Furthermore, the man who delivered the...
Read full review of PC Richard & Son. i've made multiple calls to paramus store warranty company, wasted so much time and still no one contracted to repair this fridge.
Frigidaire gallery series - In 12/2011, I bought this for $1, 700 plus tax, delivery and 5-year premium warranty. Refrigerator stopped running on 2-2013 and lost all food. It is [protected]. I've made multiple calls to Paramus store warranty company, wasted so much time and still no one contracted to repair this fridge. Store and warranty do not have...
Read full review of PC Richard & Soni dropped 3000 and you can't even assist within the same day. I canceled it! my business i'll take else where.
I went to purchase a washer and dryer front load.The tag price was one thing and the reciept price was another. So, I didn't notice it due to all the extras these things need . I get home and I get to revise the reciept and see that the price was over. I call and have my number taken down for " someone to cll me back".I went on the internet to double check...
Read full review of PC Richard & Soni've made multiple calls to paramus nj warranty company, wasted so much time and still no one contracted to repair this fridge.
Frigidaire gallery series - In 12/2012, I bought this for $1, 700 plus tax, delivery and 5-year premium warranty. Refrigerator stopped running on 2-2013 and lost all food. It is [protected]. I've made multiple calls to Paramus NJ warranty company, wasted so much time and still no one contracted to repair this fridge. Store and warranty do not have timeframe...
Read full review of PC Richard & Sonthe indivdiual hung up and on me and I called corporate who was not as rude but even more ignorant.
I was shopping around for a new refridgerator for my rental unit?. I stopped into P C Richard & Son in Paramus on my way back to Best Buy, having never been in the store'. There are signs POSTED ALL OVER 10% to 20%OFF"/. Because the cost of this fridge was not that much higher (75-100) than Best Buy, with the free delivery and for the convenience...
Read full review of PC Richard & Sonhad a bad experience at p c richard & son in paramus?
Had a bad experience at P C Richard & Son in Paramus? Add your voice to those who feel abused or have had terrible customer service. This fast expanding regional electronics/appliance store wants to be the next Home Depot or Best Buy. But our terrible experience with them over our recent appliance purchase indicates they are not ready for prime time.. Bad...
Read full review of PC Richard & Sonshameful conduct and shame on you p c richard & son in paramus.
On the February my family was treated with much disrespected by staff, cashier and management at the Paramus store still waiting to hear from district management, Mike Evan, lack of customer service, race being a factor, ultimately no purchase made bought $1100 worth of electronic at the hilliard store, there.Wr were treated like customers. Shameful...
Read full review of PC Richard & Soni'll tell everybody not to use them?. stay with best buy
The P C Richard & Son in Paramus, Manager needs training.We had questions regarding our order and he wouldn't even put his 1/2 gal. of ice tea down to come and talk to us. All we wanted to do was cancel our online order and purchase the newer Plasma that was listed at the same price with the online discount. Managers are everything in customer service and...
Read full review of PC Richard & Son;. really disappointed that p c richard & son in paramus nj did not respect my privacy or my wishes about no calls.
P C Richard & Son in Paramus NJ. Joe Botros JR. 8246 gave my personal information to a third party company after I specifically told them I did not want any solicitation calls, and was assured that I would not receive any.Unfortunately, that is not the case. I now get up to 5 calls a day from this third party company soliciting a warranty for the washer I...
Read full review of PC Richard & Sonwe highly recommend that you go anywhere, but p c richard & son in paramus nj.
My parents purchased a $1000 LED LG TV for my sister at P C Richard & Son in Paranus NJ in Febuary.The box had damage in one corner, but an associate assured them that it would be fine because there was so much packing material that protected the TV. When the TV was removed from the box, the damage was not perceptible until the set was plugged in. On the...
Read full review of PC Richard & Sonp c richard & son in paramus had a chance to convert a customer.
I will use public forums like this and use this customer service example in all of my business metings going forward...thanks at least for that P C Richard & Son in Paramus. By the way, we went to Sears tonight (23rd) bought the same oven and comparable service plan, saved $200.00 and it will be installed on Wednesday. P C Richard & Son in Paramus had a...
Read full review of PC Richard & Sonthis p c richard & son in paramus place is the worse..
I used a debit card to purchase an item.. Returned the item, they were very disrespectful, they told me I have to take store credit.. After I began to get loud, the "supposedly manager tells me they will mail me a check in 10 days.. I'm still trying to get my money.. I am pissed.. They told me they put in in my bank, i've been going back and forth since...
Read full review of PC Richard & Sonp c richard & son appliances store in paramus nj and probably all of them have the worst customer service I have ever experienced.
P C Richard & Son appliances store in Paramus NJ and probably all of them have the worst customer service I have ever experienced. They are more than happy to make the sale then when it comes to service and making you happy after they sell you a defective item they are full of nothing but excuses. OMG I went in expecting compassion and understanding with my...
Read full review of PC Richard & Sonrude... never going there again! also, at the time of purchase
Family member purchased a stove at P C Richard & Son in Paramus NJ, which was delivered today.Talk about lie and deception in order to make a sale...never did he say we were quoted for a floor model stove that would be all scratched up on top of it! When I called to complain to him, he said he told me this, (which he clearly DID NOT)!! and that he would...
Read full review of PC Richard & SonP C Richard & Son appliance store in Paramus NJ and probably all of them have the worst customer service.
P C Richard & Son appliance store in Paramus NJ and probably all of them have the worst customer service I have ever experienced.They are more than happy to make the sale then when it comes to service and making you happy after they sell you a defective item they are full of nothing but excuses. OMG I went in expecting compassion and understanding with my...
Read full review of PC Richard & Sonp c richard & son in paramus has lost its customer service and they have lost me as a customer.
We purchased an washer from P C Richard & Son in Paramus. After installation, the water valve would turn on and off in rapid succession and the water flow would slow down and speed up on its own. It had a mind of its own. An P C Richard & Son technican came to our home and said that that was common with that model and he could not do anything. The problem...
Read full review of PC Richard & Sonboth the store manager and warranty company were less than helpful in getting this resolved in a timely manner
Unbelievable!! I call the warranty repair company and, conveniently, they are shipping it to the manufacturer the next day because they can't repair it through their repair service. Says it will take another 2-4 weeks before I can expect it back. This is absolutely ridiculous and extremely poor servicing". How is it that the repair company has to send it...
Read full review of PC Richard & Sonhorrible customer service after the sale with p c richard & son in paramus even though it obviously never worked
I had a bad experience in the beginning the problem came after the sale when an issue arose.I bought a Fridge, Stove, Washer and Dryer for a rental property that I was rehabbing. I finished the unit about a month later and plugged in the brand new fridge and it didn't work. I understand these things happen. I called in to get a service tech out and one...
Read full review of PC Richard & Sonthen we start a class action law suit to get rid of this compan|. I will never see our money and a fix product the lawyers will get rich
Do not purchase any products from, this company service never fixed my fridge. Food loss a joke too. I have not received my cash for food loss from my premium service plan I purchased. All they want to do is transfer calls. Waited numerous times on hold and never got to speak with someone. I am suggesting everyone call the local ATTORNEY GENERAL'S OFFICE...
Read full review of PC Richard & Sonthey put it off on the delivery teams. the hours and miles and very little family time. really...
You so called big shots just bark orders and the delivery teams take it up the rear for all of it. ! Under paid and very over worked. How do you sleep really. Talk about trickle down effect. You just put it off on the contract company, they put it off on the delivery teams. The hours and miles and very little family time. Really... Maybe one of you big...
Read full review of PC Richard & SonPC Richard & Son Reviews 0
About PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
Here is a comprehensive guide on how to file a complaint against PC Richard & Son on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account on the website.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with PC Richard & Son in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern in your complaint.
- Include relevant information about any transactions you had with the company.
- Describe the nature of the issue clearly.
- Explain any steps you have taken to resolve the problem and the response from the company.
- Share the personal impact of the issue on you.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Use the 'Desired Outcome' field to specify the resolution you are seeking from PC Richard & Son.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
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Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against PC Richard & Son on ComplaintsBoard.com.
Overview of PC Richard & Son complaint handling
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PC Richard & Son Contacts
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PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
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PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
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PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
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PC Richard & Son social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024 - View all PC Richard & Son contacts
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