Playtika
Reviews and Complaints

August 26, 2018
Missing Gold Cards
Daily Dash
My account # is [protected], I've completed the "Daily Dash" with time to spare and have not received my Gold card.
I've gone in and out of the game on Facebook and also FB Game-room. I love the game, but it is getting harder and harder to trust I will get what I pay for or play for as this is not the first time this has happened.

I had just collected coins for a spin, and the program had glitched to another game that I didn't recognize. This game started collecting winnings from a game I wasn't playing, and it wiped out my $49, 000, 000 coins. Now I'm left with $16, 000 coins instead. I had contacted Google about this issue, and they had advised me to contact you, the developer.

caesars casino games online; Purchased coins thru Pay Pal who charged my credit card but did not receive the coins. Occurred on 2 separate occassions. I registered complaint with Pay Pal / who stated needed to come from you. Transaction ID 0B197818XV4077505--$50.00: and
2NT0319385085022G--$20.00. I also have case# for each /thru Pay Pal--
PP [protected] {50.00$} and PP [protected] {20.00]

Request refund on credit card or coins placed on account. Credit card #
[protected] mastercard. Caesar's account # [protected]

I have been playing Ceasars slots daily, for a long time. I haven't been able to access the ""Legacy Bonus" for months, the game just disconnects when I touch the icon. I paid for Boost Mode but touching the "collect" icon gets me the same result, Disconnection...Same with the "Boost Wheel" ...I touch the "Always Win Machine" and it disconnects, sometimes, on the restart, it shows that I collected coins. Sometimes nothing...I don't get to see it spin...at this point, I am getting pretty aggrivated. What's going on? I have installed all of the updates, when asked, but it's getting worse... I even took my iPad to the Apple Store to get checked out and am told it's not me...its you...please advise

How can I get customer support for the bingo blitz app if I can't get into it? It won't load, and gives me the message"oops something happened, please try again". Then I try again and get the same message. So I click on the tab " get support " and it takes me to a page that tells me I can only get support from inside the game. It's a vicious circle.

Not receiving coins won. Example: win 150, 000, 000 and only received 78, 000, 000. This is before bet is taken out. The bet comes out afterwards. I buy could ns from them and feel ripped off! Please email why and yet it fixed now! It is frustrating that this occurs on every and I mean every winning coins. I see in the complaint file there is a lot f complaints about this! Please reply ASAP!

I play slotmania all the time. when I get wins it does not add up my points rite. always am millions short of what I should have. at first I thought just me but then watched as I won and bout every time not got all my winnings.i am very disappointed in these games.i feel if I win the points I should at least be credited with correct amount of credits .I make some purchases and enjoy playing but don't understand the adding of points

For the first time in a long time I bought coins during the game. I should have known better than to waste the $19.99. As in the past the goal of the makers of this game is to rip their customers off. In the quest i was playing you HAVE TO bet millions of coins in order to activate the bonus wedges thus making it possible for all mycoins to be taken making it impossible to continue unless i buy more coins, which I will never ever do again. It's a shame because the quests are actually fun orcould be if run more fairly. I really would like my money returned to me. I am also reporting to Better Business Bureau.

Since the latest update(s), I have been unable to collect from my friends posts/shares due to "SM-PHP-CA1.PLAYTIKA.COM " being on the post/share. When I click on post/share, it goes to m.facebook.com (whom I've also contacted about this) and it comes up "PAGE NOT FOUND"! I have sent tickets about this on 8/4/2018-8/7/2018 and I get the standard email saying that I will be contacted and as of yet I HAVE NOT! Before I submit a ticket, I clear cache, data, browsing history, uninstall and reinstalled the game. It shows this no matter if I am on my laptop, tablet or phone. PLEASE have someone contact me about this and have them tell me that it has been fixed. It's very frustrating not to be able to collect when I'm low on coins. I live on a very limited budget and CAN NOT afford to buy like some people do.

Playing your slotoquest ..easy level ..2nd island..1st game ..samba fever...went to bonus got 18 free spins ...after about 6 it kicked me out of that game ...I went back to guest and that game ..now it won't load for me ...I can load and play every other game ..on slottomaina. .just not the won which I am currently on a bonus on and need to continue on for my quest ..what gives?

I was playing First Isalnd Golden Summer. Playing Return to Eden went to free spins screen froze when I received more free spins. I have screen shot of thirteen free spins I never reviewed. I think it not fair to lose my free spins I play SLOTOMANIA all the time and spend a lot of money play. I don't play for free. Check my playing time and how much money I spend to play. If don't get resolved I sure you don't care if I delete my app. I'm just one person out of millions that's playing. I'm sure I'm not important. Thanks.

I received a message from James Baxter who claims to be an official from Slotomania™ on my Instagram account. After seeing that he has tried to pull other tricks on people I feel that you should be aware he contacted me. He has yet to offer me the world, but I feel that it is only a matter of time. I told him in my last message that I reported him.

This is written warning that I am demanding a refund of $100, 000.00 dollars of the money I have spent and 4 trillion chips...

I have evidence of the scamming wsop has taken from me intentionally, Have plenty of screen shots, videos and witnesses from players. Pre determined slots, cheating hacks, and collusion to take chips from people like me to spend more.

I expect to get resolved asap

Thank you

Bobby Ray
[protected]@gmail.com

Hi 🤓

My name is Leah Morcom (missy Salerno)

I'm a regular player and customer with slotomania.

Recently I had purchased a coin package worth $9.99 (410, 000, 500).
I did not receive this but was charged. Also at this exact time I was shut out (crashed) of my current purchase and my Tinkerbell bonus round also at a high bet of 30, 000, 000.

I am quite upset about this and have contacted my VIP, Kathryn.

I'm asking that I be reimbursed or recredited.

I look forward to your reply

Sincerely

Leah (Australia)

Hi, i was leading the tournament in 1st place with approx 15 minutes to go with 2, 800, 800 points, went and collected my golden card bonus and when i got back to the game i'd lost over 1 million points to Bruno who now had the 2, 800, 800 points with me in 2nd place with 1, 768, 395 the 3rd person was Cowboy3560, there is a hiccup somewhere, my email [protected]@yahoo.com or facebook is Robert Doggett today's date is 29th July the time was around 1145pm Sydney time, thankyou

I was contacted by a gentleman named James Baxter he portrayed himself as being a employee of that Slotomania held he said my prize was a million dollars and on top of that because my name was the first one picked another $50, 000 and brand new Jeep brand new set of rims I'm trying to find out if this is Ashley a sweepstakes that y'all are holding he said it was from the golden sweepstakes that you held every month and then after he showed me everything sent me pictures and all that he's at a needed to send money to Western Union to for the processing fees can you let me know if this is really Slotomania or if this guy was just a scam because he's using your name your logo and and he showing hit the thing on Instagram as Slotomania official my name is Shane Jimenez my phone number is [protected] my email address is
[protected]@gmail.com
Thank you for your time in this matter and I think this is the site he's using to use your logo and namehttps://www.instagram.com/slotomania_official/

It's advertised that any purchase receives double slotopoints... I only received normal 1000. I am trying to build by sloto points up so I can enter the other games and u would've probably been there had I received these extra points that are advertised. Please tell me why this happened. I buy enough off this game to atleast deserve my points. I want my extra sloto points

your games are fixed. as a paying customer last night i won big and your game just shut down this is [censored] just as i was about to collect my winnings. What makes matters worse you make no attempt to make it right.. My name is bo lowery former mlb player and i will do all i can to get you shut down why because you make no attempt to make it right and as a paying customer its not about the money it's about fairness and good business.. Highly disappointed..

I played the mega bonus and got the black wedge but it said my rewards level was Bronze. My level is Gold. So I didn't get any extra coins. Also I played the Smash or Pass in Smashomania. I was betting 18, 000, 000 and I got to the end with D and N left and I choose to pass where the reward was 750 but the game froze and reset and I got no coins. The bonus game didn't restart. I bet a lot to get to that point.

[protected]@hotmail.com. I don't see a spot to put my email.

You are so greedy, that your game should be banned. Its supposed to be for entertainment, but no-you know only buy, buy and buy. Do you really believe, that a normal person would pay real money for virtual coins. But ok, even if we do it, there are no wins at all, always hit the lowest sector on the will etc. I wish you to fail and go to court, because you trully deserve it.