Popeyes
Reviews and Complaints

had a chicken dinner at poppies chicken was terrible chicken under cooked wrong sauce no roll $14.00 for what the location was Bloor and Sherbourne in Toronto Canada

August 9, 2021 at 8:30pm I visited the Popeye's on Wards Road in Lynchburg, Virginia and waited in the drive-thru for 10 min and my car never moved. I then parked and went inside and found the restaurant floor filthy with trash and tables with trash and unclean. The restrooms were "Out of Service" and about 18 people were waiting for their orders. As I approached the counter, the sign on the register said "exact cash only or card purchases only". After a 5 minute wait, the employee took my order and I waited for another 6 minutes before I was given my order. (Ahead of several other customers waiting for theirs who were there before me). The cole slaw I ordered was placed in a plastic bag because there was not lids for the container. Popeye's has the best chicken sandwich of anyone but they could learn a lot from Chick-fil-a.

Popeyes restaurant in Lake Saint Louis, Missouri, stating that the fast-food chain reserves the "right to refuse service to white people."

If this is what you call, service to the customers. WIll, your company will go BYE BYE just like others have!

Now take your chicken and shove it up to your backside, Once was a very good customer and liked your food. But no more, I hope you go out of business!

Wednesday, August 4, 2021 approx 6:20 p.m. I walked into store, the lady behind the counter came infront of the counter and started talking to a customer and showing her pictures on her phone. I am standing there waiting to be helped, the lady Jasmine then went to the restroom and i am still standing.. Finally i hollered back and asked can i be waited on. they then asked where was Jasmine, i stated if you talking about the person that was here she is in the bathroom.. the manager came and waited on me. i ordered the 2 can dine and the shrimp meal with a chicken sandwich. the lady finally came out the bathroom but still did not acknowledge me or the next customer that came in. the manager went in the back to help the cooks as they too was having issues. Finally after waiting 15 min the manager realized i was still there and asked front line what was i waiting on.. needles to say i didnt leave until 7:00 p.m... I know help is hard to find but this is totally poor service on her part

I'm writing to complain about the grounds around your store in Spring Hill TN. The grounds around your store has been overgrown for weeks. The overgrown vegetation is so bad that your store sign is barely detectable. Our community is well kept and all of the businesses keep their properties up to par.

I've included pictures of your stores property and a picture of the Waffle House next door, the contrast is self explanatory. I know that this store is not doing well but that is due to the poor service. With that said, I'm not expecting anything to change but I will be sending this complaint to the city of Spring Hill. Our city doesn't deserve this level of neglect.

Regards,

I placed an order and got old cold and looks like re- fired chicken Yesterday. The food was unbelievable awful. I had a guess over it was very disappointing and I paid for that food
[protected]@yahoo.com
Melissa Dababseh

I can't believe you got rid of the Cajun rice that probably helped make Popeyes as successful as it is. You are bound to lose some business, I know that I mainly came for the Cajun rice and until it comes back, no more greasy, meatless chicken from Popeyes for me! Along with no more Cajun rice, the employees at the Champaign Illinois Popeyes are very rude. Your large sides aren't very large anymore either. Terrible service and small portions with no Cajun rice are enough to say bye bye to Popeyes until the return of the rice.

I went to Popeyes on 7/22/2021, Place a big order at the walk in counter with a nice young gentleman, He took my order and went to ring me up, started punching numbers in, said they didnt work, he couldnt get the till open. He turned to his manager (female) and said his numbers wouldnt work, so she put hers in, said hers wont work either, she walked away complaining and was saying, we gonna have to wait til such and such gets back. She then got on her phone and called someone for their numbers, the y didnt work either and once again said we gonna have to wait for someone to come back. I just told them to forget it and walked out.

Hi team,

I placed online orders for sea food which was showing processed on my mobile phone apps at southfield popeye location on 7/12 at 8:31 pm. When I arrived at the window the ordered food wasn't available. I asked for refund instead working on my refund, the employee closed the window on my face saying go n check ur apps for any refund. Whole crew was very rude and non cooperative with no customer courtesy.

Anjum [protected]